Everything about the experience was phenomenal. From the first call to the techs, led by Johnny…read morecoming out the next day to clean the fireplaces and subsequently giving us an estimate for ductwork cleaning, we couldn't be happier. Their professionalism and friendly demeanor was wonderful in today's world. When they found a tear in some ductwork from a rodent who'd gotten in and died they got the necessary materials and repaired it immediately. Highly recommend!!

They cleaned and repaired my duct work. They did a great job…read more Honest, competent and reasonable. Highly recommended. Duct X 737-265-8097 Duct-x.com.

I used their online appointment scheduler to chose a service date but there wasn't an option to…read morechoose a time frame so I waited for someone to contact me to complete scheduling. No one called me so I called them on the date I requested service. They sent me someone from another company out of Austin. He showed up in an unmarked car, a leaf blower, and a 6 foot cable attached to a power drill. IMO he wasn't equipped to service my dryer duct. For the money, I had what he brought and could have done the work myself but didn't because my duct is longer than 10 feet. Value - subpar at best.

From the owner: Killeen Air Duct Cleaners, your trusted partner in creating cleaner, healthier homes since 2007. As…read morea Family Owned and Certified Air Duct Cleaning Company, we proudly serve the Killeen, Texas, and Copperas Cove, TX community with a commitment to excellence and customer satisfaction. Our team of skilled professionals uses state of the art Air Quality equipment to effectively remove dirt, dust, mold, allergens, and other contaminants from your air ducts. By improving indoor air quality, we help ensure a healthier, more comfortable living environment for you and your family, At Killeen Air Duct Cleaners, we believe in delivering results that exceed expectations. Trust us to provide the care and attention your home deserves

I requested a look at my shower beacuse DR Horton did not install it properly and was just going to…read moreseal it without looking for issues with water or mold. We'll I called they came and sure enough I have water pooling behind the shower. They checked my doors vents and shower and I would say what I spent with them is money well spent. Hands down I would do it again.

From the owner: Your local, veteran owned and operated SERVPRO. #1 in restoration, 24/7 emergency services - water…read moredamage, fire damage, storm damage, biohazard, trauma, and more. Certified professionals equipped to handle any size disaster, residential or commercial. Prompt, reliable service, restoring your property to its pre-loss condition.

I needed my HVAC system replaced and upgraded to allow for better filtration and air cleaning in my…read morehome. I worked with about six or seven companies and decided on Killen Heating & Air Conditioning. Josh offered the best fit for my wants at the best price by far and wanted to work with me to see my project get done. His crew came out and were able to quietly remove my old system and keep the area clean. They got to work on installing the new system and kept me informed of all that they were doing. My dog was interested and they even reassured him and made friends. I'm truly happy that I chose this company - I'm looking forward to continuing business with them for the foreseeable future. They did a great job and befriended my family doing it. I definitely and highly recommend them for anyone with A/C issues!

Our AC went out, my home protection plan never called me to set up an appointment. When I called…read moreRob, he was available and got us up and running in just a couple hours for less than it would have cost me to pay for a service call technician. Great custom service as well as technical knowledge, I'll be a return custom for sure.

Outstanding service. I have a rental property that I…read morepurchased and am taking the opportunity to do most of the work on. I have tried numerous clients to get the AC replaced at a reasonable cost. Most had no idea the transition of R22 vs 410. After a short conversation with Air Service, the tech came out and sat down with me. The quote was reasonable and actually a lot less that I calculated within the repair cost, so I had them upgrade the system instead. Great service, extremely knowledgeable and helpful. Thanks.

My heat went out, and I called for a technician to come out, and they did. He mentioned the parts…read moreneeds and what the bill would be. I also said I would just like to price a new unit to see if I might, would be interested at some point in replacement. The man who called about the new unit was very pushy and when I told him that the estimate he gave was not in my budget for now and I would just repair my unit he got very pushy. Then, the technician who came out never called or came by again. He was also arrogant when he was here. Poor professionalism from him and the company. Never updated me on the part, and never even bothered to tell me they were not going to fix my unit. Got someone else, and it turns out it was not the parts that I needed. The only positive was when I called for service, the rep who answered the phone was very nice and got me scheduled quickly.

I contacted Ellis Heating and Air in Killeen, TX in July 2025 to service my unit. The technician…read moreadded freon yet advised me there was a leak that he could not find, further advising that my unit was "cheap" and needed to be replaced. Feeling a bit insulted, we ignored his opinion and thanked the tech for his assistance. I called Ellis again September of 2025 because my unit again was not cooling. Ellis sent another technician, who advised again our unit was "cheap" and the compressor needed to be replaced, and we did not have a warranty. Ellis quoted $3200.00 to replace the compressor, or, $3600.00 for a new unit. We questioned this because we just purchased this home in 2022, so we researched our unit ourselves. We scanned the QR code on the back of our unit which immediately reflected a full warranty through 2031. I was able to contact the company who installed the unit. They immediately came out and confirmed the compressor had not failed but we had a clogged filter dryer. $150.00 later our "cheap" unit is working perfectly! CONSUMERS BEWARE!!!

We bought our newly built home back in 2021and immediately researched who we should use for our A/C…read more& Heating maintenance. These guys have been great ever since! The 'Cool Club' is perfect for our needs and the gentlemen they've sent out have been thorough and punctual! This last week, I scheduled them to come out on Monday and totally spaced and forgot, they showed up, called, knocked, rang the doorbell and even though we were home, we didn't hear it! I called to apologize and reschedule and they put me on the schedule for the next day with no questions asked. Highly recommend Ellis!

I missed their special running on 'Buy Texas Deals' by two weeks. I decided to call the company…read moredirectly to ask for a quote for what they were offering on the online deal. To my surprise I was honored the same price without asking. I Made the appointment, they called 15 min out and got the job done in less than 30 min. I was offered advice and not pressured to purchase anything additional. The only reason for not giving them 5 stars is because I was quoted one price over the phone but when it was time to pay I noticed a tax charge of $10 more. Thankfully, I had it on me. In addition, I wasn't offered any change even though it was only about .30 cents. I figured that since I was paying the already expired online listed price, then excepting a .30 cent loss was no big deal. Anyway, great service, in and out process ( I had no mold) and a job well done. Will use them again in two years.

Watch out mold sufferers!!! They come in your house on an unbelievable low price to "clean" all of…read moreyour air ducts. After 15 minutes total doing that, they will try to "switch" you to an expensive accessory. In my case I fell for it, allowing them to install an ultraviolet light inside my duct work for over $400 as a mold remediation device. Only after installed did I notice that the light is labeled as a bacteria and virus remediation only. Installer still insists it kills mold, Internet sites say that this only works very expensively in a HOSPITAL setting with MANY lights and mirrors! Do not use these guys services. They are bait and switch artists.

We were thrille that CTR Services did such a fantastic job replacing our air conditioner! It's…read morealways a great feeling when a new system not only improves efficiency and comfort but also helps to lower energy bills. And the fact that you receive a rebate on the price is an added bonus. It's wonderful that the install crew was great as well. Thank you for the wonderful job!

From the owner: CTR Services Air Conditioning & Heating provides residential and business clients with quality…read moreheating and air conditioning services that you can trust. We charge by the job instead of the hour, so you'll never have to worry about unexpected overtime charges again. From routine professional maintenance to new AC installations, emergency AC repairs, and indoor air quality issues such as air duct cleaning and air purification, we have you covered. Our expert technicians know that we aren't just fixing your heater or AC system; we're ensuring your comfort, which is why we always go above and beyond for our customers. We even offer emergency HVAC services, so you can trust we'll be there when you need us.