We had a hassle free and wonderful experience getting the glass tile installed. They finished…read moreearlier than anticipated, and kept the area meticulous and organized during the installation process. David and the crew were a pleasure to work with, which concludes with we made the right choice. Pool looks amazing now. Highly recommend this company.

Conocí al dueño de la empresa el año pasado cuando vino a cotizar el trabajo. Por distintos motivos…read morelo pospusimos hasta ahora, y la verdad la experiencia fue fantástica. En precio fue la mejor propuesta, pero lo realmente importante es que cumplió exactamente con todo lo prometido. Profesional, prolijo y confiable. Sin duda lo recomendaré dentro de mi círculo más cercano.

Excellent service and resonable rates: and they solved our problems.First rate.Thanks Leo!read more

Our condominium hired SoFlo Pools all the way back in 2018. We are still with them, and I have to…read moreagree with the other reviewer that said, SoFlo Pools is "The ONLY pool and spa company you should consider hiring in South Florida." We must have gone through 3-4 different unreliable pool companies before being lucky enough to find SoFlo Pools. Here's what is our condominium building loves about SoFlo Pools! 1. They have a super cool report system that emails a picture and chemical report each time they service the pool so that you know it's safe for swimming. 2. Affordable. We were with them for two years, prior to receiving a modest fee increase. 3. Similar to another reviewer, we had a non-functioning hot tub / spa. SoFlo Pools was the only company to work with us to repair the system. It was complicated, and they figured it out, and installed a new control system. 4. Customer service responds quickly via phone or email. And on more than one occasion, one of the company owners has assisted us in problem solving.

We recently overhauled our backyard with expert support from Pool Pros. Nathan and the team are on…read morepoint. They are diligent and prompt in answering all the questions (and there were many) throughout the process. They were courteous and professional. I recommend.

Claudia C put it perfectly. Everything she has said she experienced and is experiencing, is what…read morewe are going through to a T. I don't understand how this is ok for a company to do this to people.

my pool was renovated by National Pool Design amazing work…read more I love my new outdoor area Thank you!!

I know there are more than a few bad reviews- but my experience was completely different - yes it…read moretook some time not their fault but because of my full house remodeled. The team at National Pool had a lot of patience and finished a great new pool for my family. love the finish, color,...everything. They also did a friend's pool which also came out beautiful. Thanks National Pool for creating my beautiful zen place......

This company helped us reach our dreams of having a beautiful pool in our Coconut Grove home. Dago…read morereally stuck by us as our pool was delayed due to the covid mess. We are very fortunate to have this in our lives. Thanks to all the Custom pool employees for making this happen. Had to recently reach out for a warranty issue, and they came through again.

We got our beautiful pool- Great company- great results! We…read moredecided to build our pool after extensive research and quoting with multiple companies. It is probably one of our home projects that required a lot of involvement, patience and constant follow up. Custom Pools stood out as the one with fair pricing, clear process and honestly, great reviews like the one I am making. Those were the reasons we selected them. I give them 5 stars because they delivered a beautiful pool and took care of all issues that came up. So let me tell you about the process. Their sales guys- Hugo- was personable and accommodating, he was the one that basically dealt with us throughout, and probably got tired of us because we called him a lot, and I mean a lot! Once we signed the contract and paid the deposit, it took several weeks for permitting, some delays were due to the company not filing right away because their guy was out and the City took their sweet time. Once they got permits, they moved very expeditiously. Only delays worth mentioning were more towards the end with decking and final inspections but once these were overcome, the project was on its way to completion. We had a punch list of issues that came up during the project but they took care of those and by the end all was to satisfaction. We started in February signing the contract, the actual construction of the pool started in June and we finished in September. So I would say it was a fair timeframe. We never met the owner during construction, however, at the end, we wanted to have a pool party to celebrate our Daughter's 12th b'day and it had to be postponed one week due to weather and a few remaining items. I called the company and got Dago- the owner-, who took care of business and did his best to ensure the pool was ready, clean and fantastic to have the party on the rescheduled day. So in other words, they came through and we wrapped it up with a bow! I would certainly recommend them. I would just advise that you must be on top of the project and act as a project manager to ensure things get moving at a good pace. These guys are great, just keep in mind, they have other projects running simultaneously and work with teams of subs as any other pool builder. Everyone was nice and did a great job!

I was a former client of this company for many many years and during that time had only good things…read moreto say as they were reliable and communicative with me about my weekly services and needs. This was up until mid February when my weekly pool service suddenly stopped (NOT for lack of payment) and I was never given a reason why. I called, messaged, texted and NEVER once did I receive a response from their founder. I found that to be very unprofessional after so many years of service. I was very disappointed. My pool turned green after waiting three weeks before choosing another company to come out. They could have at least sent a letter out to customers notifying them of any recent changes or disruption of future service as noted here on Yelp (closed temporarily til Sept 2021).

My pool needed to be refinished in a bad way. Biscayne Pool was referred to me by a friend of mine…read moreand I am so glad she did. They did an amazing job! Eric was very honest and knowledgeable, he gave me good pointers regarding the maintenance of the pool but I liked him so much I now have him doing the maintenance on my pool and it has never looked better!

Called aqua king to come out to our complex so we could talk and see if they would work out for…read moreservice and repairs. All I could get from them is we don't come out to look at pools. Send me a picture of the pool. This is not the customer service one would expect to bring in new customers. Simply Amazing.......

I had a pool maintenance guy that was taking care of my pool for two years. We're first time pool…read moreowners and when we hired our old guy he seemed promising. He kept our pool green for two years but he always had some sort of excuse and since my husband and I just had a baby, we're always working at the hospital we had no time to really check in on our pool. We drained the pool because he didn't maintain it so the pool got stained. I left my job to be a stay at home mom and I started to notice my pool a lot more. My pool looked green ALWAYS and pools aren't supposed to look that way. My old pool guy came on Tuesday and on the same week mikes tech came on Thursday. My pool turned blue immediately and it was way under chemicals. Im beyond happy with what mikes company has done to my pool. We went from not using it to using it almost daily. I HIGHLY recommend him.

Excellent company! I used SPoF to build my pool 7 years ago and to this date they treat me like a…read morefirst time customer. Javier and staff are extremely helpful and friendly and go over and beyond for me. I would recommend them 100%. Thanks again!

The Best pool company. If you're building a new pool and you want a one stop shop-this is the…read moreplace. They will design, get the permit and communicate with you every step of the way your dream pool will come to life and you'll be completely satisfied with the whole process. I've had them build many pools for me and they're all beautiful. 5