Called aqua king to come out to our complex so we could talk and see if they would work out for service and repairs. All I could get from them is we don't come out to look at pools. Send me a picture of the pool. This is not the customer service one would expect to bring in new customers. Simply Amazing....... read more

I had a pool maintenance guy that was taking care of my pool for two years. We're first time pool owners and when we hired our old guy he seemed promising. He kept our pool green for two years but he always had some sort of excuse and since my husband and I just had a baby, we're always working at the hospital we had no time to really check in on our pool. We drained the pool because he didn't maintain it so the pool got stained. I left my job to be a stay at home mom and I started to notice my pool a lot more. My pool looked green ALWAYS and pools aren't supposed to look that way. My old pool guy came on Tuesday and on the same week mikes tech came on Thursday. My pool turned blue immediately and it was way under chemicals. Im beyond happy with what mikes company has done to my pool. We went from not using it to using it almost daily. I HIGHLY recommend him. read more

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I contacted AquaKings web site and received a call back. I was asked how many gallons of water are in my pool and I replied I had no idea. Next question was: is my pool "normal" and I replied as far as I know. I suggested a visit to assess conditions and equipment byAquaKing since that is the way work is routinely conducted. Reply is "no" AquaKing does not visit. I passed on hiring AquaKing. I am not cost constrained and simply want to have a knowledgeable and respectful conversation and hire a weekly pool contractor. Why is ordinary business practices so unusual in Florida? read more

Awesome company that stands behind their work. Definitely professional and great service

Our pool had an issue and we reached out to Aqua King Pool. They are fast with scheduling, and they arrived on time. Our pool is clean and fixed now. Great job! read more

Been working with Mike for more than 3 years and thankful to find a company as reliable and responsive as he and his team are. While they service our pool on a weekly basis, they have also replaced our pump, pool heater, and other items as needed. Always standing behind his work! I appreciate that the team is respectful and dependable. Hope they service our pool for years to come! read more

This was my first experience with Aqua King Pool Services and I can tell you I was impressed with the service I received. I felt like Dominic, the technician, was very knowledgeable...knows far more about water quality and the mechanics of a pool than any of the local pool stores I have previously relied upon! As Dominic worked on locating the leak in my skimmer, he explained what he was doing and took a video that I could view. Dominic took time to make sure my Polaris 360 was up and running properly before he left the job. I am convinced the service Dominic provided truly puts Aqua King Pool Services as king in the pool service world...over and above the rest. read more

We recently used this company for re-surfacing our pool and they were excellent. They met their timeline, price was reasonable and our pool looks brand new. We recommend them highly. A pleasure to work with. read more

Aqua King Pool Services - Resurfaced pool by Aqua King - Pool Cleaners Near Me - Fort Lauderdale, Florida

Our relationship started off positively, as we had Aqua King resurface the pool. I was so happy that I offered the owner Mike the service contract. That's when things got bad. The first week after the pool was refilled it was beautiful, sparkling and clear. But the very next week it looked like an emerald lagoon. I called for the technician to come out and she did. The green lagoon was turned to an aqua green cloudy "pool." I texted the owner and he again sent his technician to investigate. But alas the pool remains cloudy. Today I asked if he was resend his staff and he replied curtly "no." I urge anyone considering hiring Aqua King for their pool service provider to look elsewhere. Unless of course your favorite color is green. read more

Aqua King Pool Services - Pool Cleaners Near Me - Fort Lauderdale, Florida

Very pleasant experience with Aqua King, Mike came out and replaced a burnt fuse on a salt water system, arrived on the date and time that was scheduled. Thank you! read more

Aqua King Pool Service renovated my pool and did the job on time, without additional fees, stayed with the quoted price and kept the work area tidy. This all took place February and March 2020, at the beginning of Covid. I took longer to pay the invoice, yet they did not complain or charge a fee, I'm more than pleased with the service. Anytime I have a question or need something Mike the owner gets back with me quickly, if he can't help then he finds someone who can. I HIGHLY recommend Aqua King Pools, this is a first class operation. read more

Worst company I had to deal with! I hired this company to clean my in-ground pool on a weekly scheduled. The first time the owner told me he was sending someone out to my house but he couldn't provide me with a time that his tech would show up...I wasn't going to be home that day so I had to leave my gate open (which I wasn't too happy about). I spoke with the owner Mike and he informed me that he was there at my house with a tech, and they added the necessary chemicals to my pool. The second visit, the tech did show up and rang my door bell (my backyard is gated) I open the gate to let him in and he proceeded to add chemicals, vacuum my pool and somewhat skimmed my pool, he did a alright job. The third visit no one showed up. They are suppose to come weekly, but by the 3rd week I guess the tech just didn't feel like cleaning pools that day. By this time my pool was already turning green, which led me to believe the prior week when the tech did show up he didn't really add enough chlorine to my pool. I call Mike (the owner of Aqua King Pool) and explained to him that his tech did not show up to service my pool, he said he's going to get in touch with the tech and find out what happened and he's going to call me back....He did call me back, just to tell me that his tech did show up to clean my pool. I told him how is that possible, how did the tech get in when my back yard is gated and I have a surveillance system and there is no video evidence that his tech was ever here unless he is a ghost and wasn't capture by my cameras. We went back and fourth, he said he stand by his employees, and this is a new tech why would he lie...and then he told me I should leave my gate open so whenever his tech do decide to show up my backyard is available for him to walk right in. I told him I'm not leaving my gate open for no one, it's not only a safety issue - it's also a security issue as well. After my last comment to Mike he told I should look for another pool service company because he will no longer service my pool anymore...lol, I was relieved because I was going to fired his company anyways. I left the same review on Google as well so ever would stay far away from this company. By the way, I wonder if he tell his other clients who lives in million dollar homes to leave their gate open so anyone will have access to their property.....what a jerk! read more

Perhaps the worst experience I have ever had. They overcharge. Literally three times that of anyone else we contacted. Supply and demand is one thing but charging $250 plus tax for less than 20 minutes of service is robbery. read more

Great company. Jose does what he says he is going to do. I've used them many times over the last several years. He fixed a pipe leak. He converted my pool to salt water, he resurfaced my pool. And just the other day I had to get a new pool motor. Every time they got the job done right away with expertise and care. I would recommend them again and again. read more

By far the most unprofessional and rude company I've had to deal with. We had Aqua King Pool come out to our home about a year and a month ago to repair a leak coming from the pool drain. First my husband calls the number on their website and a gentleman answers the phone saying it's pass 7 o clock man I'm moving how can I help you ? Super rude. If you own a business like my husband and I do, why would you provide a cell number ? Provide a work number where we can leave a message. I called the next day to let the gentleman know that the leak is coming from the same area if they would charge us less and he got offended raised his voice and was super rude. I told him to disregard my call that we will be going with a different company he said no problem and hung up didn't even let me speak. read more

I wish that I could rate them 0-stars, but there isn't an option. Through my home warranty service, they auto-selected this "service" for me, which is actually 231 miles from my home. Aqua King sent a local woman to look at my pool heater...she barely knew how to open the heater panel, and took pictures of the manifold and texted them to her boss in Ft Lauderdale. From there, he made a silly, uneducated assessment and promptly cashed my check for $125. Despite repeated calls to the business, no return calls. NOT a class act! NOT a professional organization! And from the looks of other ratings, NOT even an OK pool company! read more

Didn't even get to hire them and by looking at the other reviews , I think I'm very glad. Sent an email with a brief synapses of the issue I was having with my pool and asked for a repair and a one time cleaning. Mike (I guess the owner?) Sent me a response that simply said "No, call another company" that was it. That was the whole interaction between us. I believe in being professional even to those that you can't offer service to. Those people (namely me) will remember being blown off on such a crude way and will write about it every chance they get. read more

Aqua King went above and beyond the call of duty to help us after Hurricane Irma. Michael is a pleasure to work with. He is a professional and diligent with his work. You won't be disappointed with this company! read more

Im sorry we ever used Aqua Kings Pool Services. We had them build out our deck and pool. The owner Mike was never around to oversee the job. Once done there were many things left undone or incorrect. He promises numerous times to fix it or stop by and simply does a no-show. Completely mindless to his clients own schedules and cares less that you re-arrange your schedule to meet his only for him to not show up. Happy to support all with documentation - stay FAR AWAY. read more

Found out about this company though a friend and they are by far the best. I have had numerous different companies that skip weeks and barely balance the chemicals. The girl that cleans my pool is always on time on the same day and does an amazing job. I even had a major leak and called the owner and he came out the same day to fix the problem , absolute life saver. I'd recommend this service to anyone. read more

Mike and his team have been servicing my pool for the past 2 years and I have to say the experience has been great! They are very attentive to the needs of the pool and have been able to communicate very well on how to address any potential problems or concerns. Brandi who comes by every week has been excellent as well and I cannot say enough good things about her. Thank you Aqua King Pools! read more

I just had a great experience with Mike at Aqua King. I needed my pool pump replaced, and he went out of his way to help me get it taken care of under warranty. I found Mike to be incredibly responsive and honest! I recommend and trust Mike and Aqua King for all swimming pool service and repairs!! read more

Dishonest company. A guy named Mike who sends claims to warranty companies will disregard what the onsite technicians actually report to him as the real problem and report only what the warranty companies want to hear so they can reject the claim. Caught them red handed doing this on our heater. Our warranty company sent Aqua King to evaluate an issue with our pool heater. The repair should clearly be under warranty based on what the technician found to be the issue, but because of the what Mike chose to report to the warranty company, they are rejecting the claim, and my hands are tied. Very convenient that the warranty company and Aqua King have a relationship. We will avoid using them ever again. read more

Great company!!! Our pool was green when we called Aqua King Pools. Within 48 hours it was back to blue and our kids were swimming. Thank You. read more

A TOTAL SCAM and RIP OFF of a company- STAY FAR AWAY from this dishonest company. They provided NO Service at all and still RIPPED me off for $75.00! read more

Instead of writing some long defensive argument against some of these other reviews I will just say this, when you sign a CONTRACT with a home warranty company you should probably read it throughly first. It's pretty pathetic what some of these "adults" have to say about Aqua King. Your service fee is due NO MATTER WHAT. It's in your contract. Aqua King is ONLY a vendor for the home warranty company and would never do anything to put their relationship with the warranty company in jeopardy, and I don't blame them. Once the warranty company makes a decision THATS THAT and if you as the homeowner has an issue with that then you need to take it up with the warranty company instead of taking out your frustrations on the internet and claiming you were "ripped off". read more

Worst pool company!!! We had a couple of issues with out pool, no one called us. It took us calling the owner to find out why a few things were happening. Had we not investigated, they would have never told us. On 3 occasions they were scheduled to come and clean and marked on their card that they did, however our pool was NOT clean! This happened once again, my husband and I were furious! About a week later we had to have a valve replaced, again we called to find out why water was draining, and they said oh yea you have a faulty valve. They came to replace it and low and behold they didn't stuck around to make sure it worked and when we got home it was leaking. Then this week, the LAST time we used them, the pool was dirty when we got home. My husband calls and we are told it was lightening and raining when they were here so they didn't clean it. We asked when they would be back to clean it and they responded we won't it will have to wait till next week. However, we pay them a monthly amount to have it cleaned every week. Stay away people!!! Get a quality company with quality service!!!! read more

I wish I could not put any stars up for this company. I spoke to the owner on 9-18-15. I informed the owner, Mike, how I saw that he offered the first month free and was curious as to how much it would be after that. He informed me that it was $80 a month with no contract. He also told me that he could be at my home starting Tuesday. He went on to tell me about how big and successful his company was. I liked that he was giving me an overview of his company. I let him know that I would discuss this information with my husband and get back to him. I text him this past Monday to let him know that I would like to start on Tuesday if it was still a possibility since I knew it was last minute. He text me back two minutes later stating he remembered our conversation but he changed his route and would be at my house on Thursday October 1, 2015 between 12-4. He also asked if I prefer email or paper bills. I responded a few minutes later with my email address and my home address. He responded by stating that he set up my service and I responded by saying perfect. Yesterday I stayed home to make sure everything was OK for when they came out. Around 3:15 I sent the owner a text making sure that they were still coming out within the next 45 minutes. My daughters were hoping to go in the pool so I wanted to confirm the time with him. He responded by telling me he was trying to get a hold of his employee and that there was some miscommunication and she would be at my home first thing this morning. Well, this morning came and went. I sent the owner a text at 12:57 today informing him that no-one came out to my home and that this was not a very good start to my service with him. After 50 minutes I called and left him a voicemail and he responded to my text within minutes of my voicemail that she was in my backyard. Before my husband left the house he put the garden hose in the pool to make sure there was enough water and also turned the pump on. When the lady arrived she must have tried to take apart the filter with the pump on and water went everywhere causing a flood in my backyard. The owner also sent me a picture of my pool with a message informing me that given my pools condition he was not going to be able to offer the first month free. At that point I stopped the texts and called him. I informing him that I put chemicals in the pool on Sunday but we have had a massive amount of rain since then and I didn't spend more money since because he was supposed to have someone at my house in a few days. I also let him know that he was originally supposed to come out on Tuesday, then Thursday, and then finally today. The owner stated that since I contacted him so much about making sure they were going to show up that he can't deal with me as a customer anymore. He also stated that now I am nickle and diming him about the service he originally offered me knowing the status of my pool. At that point I said what have I said and done to be rude to him. I stated that I was following up since he never showed up yesterday. He stated that my pool service is not a life or death emergency and he cannot deal with me anymore. He ended the conversation by saying that he will clean my pool for free today and then I should have a nice life. I just responded in shock by saying OK. I called my husband 30 minutes later to see if Mike honored what he said on the phone and come to find out he is a BIG FAT LIAR!!!! read more