This is the worst service experience I have ever had. Not only did they fail to do their job…read moreproperly, but my pool turned completely green within just a couple of days after their service. Instead of apologizing and taking responsibility for the situation, they started arguing with me and making excuses. Rather than focusing on fixing the problem, they seemed more concerned with proving that it wasn't their fault. As a business owner myself, I find that completely unacceptable. When a problem happens, you apologize, fix it, and take care of your customer. Unfortunately, that was not the case here. We are very disappointed with both the quality of the service and the way this situation was handled.

Best pool cleaning service! Living here over 5 years, having gone through multiple companies, I was…read moreready to accept less than satisfactory service. By some miracle I finally came across Pool Divas, I am SO VERY HAPPY with their services. If you want the job done right this is who you need to call!!

Our spa needed a major overhaul as the paint was rubbing off and the tiles were broken and rusting…read more I called so many pool remodel companies from Ft. Lauderdale to W. Palm Beach but we received 3 very outrageous quotes and others that said the job was too small for them. I am a review nut and found Blue Magic Pools in Coral Springs , I phoned and Serge made an appointment that afternoon. We received a very fair quote but I was really impressed with his honesty and knowledge. We wanted to add a marble coping and he allowed us to go to his wholesaler to select a gorgeous marble, the selection was incredible. Serge oversaw every detail of the entire job and had his talented team of tilers and electricians along with him. We were given a time frame and Serge delivered exactly when he said. We could not be happier with our decision to trust Blue Magic Pools and Serge, we love to look out at our backyard, it's gorgeous. Thank you Serge, we are very grateful!!!

I had this mess all my 4th weekend. Supposedly was serviced the 3rd and this is what I got. Gave…read morethem multiple chances and got nothing but lip service.

Moving into our First House, East Coast Pools were already Servicing Our New Pool and they seemed…read moreto do a Good Job. After a Short Period of Time they Switched Our Pool Guy to an Unprofessional Idle Pool Man. Our Weekly Service was to Clean the Pool Filter, Skim the Pool, Scrub, Vacuum, and Check Pump. Their Prices are Competitive but the Service was Extremely Lacking. Once the "New" Pool Guys Started the Attention to Detail was Gone. He did not Respect Our Patio Furniture or Pool Area Surroundings. The Decline in Cleaning was Rapid, No Scrubbing, Minimal Vacuum Usage, Chemical Levels were Extremely Low, with Problem After Problem. We are not ones to Complain but with a Service you Pay for Monthly this should not be the Case. After Multiple Complaints over a Span of almost a Year I decided to Look for a New Pool Company. Overall, I'm Extremely Happy with Our New Pool Company. They notified us of the Chemical Levels being Extra Low and what needed to be done to Fix the Issue. Now Sparkling Blue Water with Excellent Service- Look Elsewhere if thinking of Hiring ECP's.

Paul and his team have been amazing with not only maintaining my pool, they are timely on any…read morerepairs and fair when it comes to pricing. The safe of mind and value that you receive is above and beyond.

I had an excellent experience with General Pool and Spa. Their team is extremely professional,…read morereliable, and knowledgeable. They take great care of the pool and always make sure everything is clean, balanced, and running perfectly. What really stands out is their attention to detail and the quality of their service. The technicians are always respectful, punctual, and clearly experienced in what they do. It's great to work with a company that truly takes pride in maintaining your pool. If you are looking for a trustworthy pool service company that delivers consistent results, I highly recommend General Pool and Spa. Their team does an outstanding job every time.

The service is great esp when you need their help for something they make things easy for you.read more

Very professional service, great guidance and quality. Before calling this company, we were…read morestruggling to find the pool leak. George took the time to tell us what he needed (water level mostly) from us before he came in. Later he showed us evidence of the fix plus additional guidance for long term. Great value for the money.

We have an older pool that began losing water and needed a professional. We called George in the…read moremorning and he came to look at the pool four hours later! Polite, professional, on time and knowledgeable; all things that a a rarity in the south Florida market. He detected an external leak at the fountain feature and recommended someone to fix it. But in the meantime the pool kept losing water even though the fountain had been turned off. George came back out two days later, dove into the pool for more tests and used sonic technology on the paver deck to locate a leak in the old main drain rubber hose. He was careful not to disturb any pavers that were not absolutely necessary to move. He also put in a temporary plug to stop the leaking until the pipe could be repaired. Best of all, I thought that because he came back twice he would charge again, but he did it all for the same $350. If you have a leak, do not hesitate to call Poseidon!

Even though I had been paying on time for service, they let my pool become green three times. The…read morefirst time he said he was away, and someone was supposed to be covering for him. The second time he blamed it on rain. The third time,he said, he'd been in an accident but never responded to texts after that even after saying he would come to take care of the pool. It cost me $300 to have another company clean up the mess

Quick and responsive, good follow up with pictures before and after. Timely billing. Would…read morerecommend.