On January 3, 2020, I hired A&B landscaping and tree removal to come out and fix my drainage problem because my house was flooding. Adam said they could fix it and they put in a dry riverbed. I asked them if they were certain it wouldn't mess up my field/leach lines. (A few months earlier we had to put in a new septic system...tank and lines thanks to the former owner lying on the sellers disclosure.) I wanted to make sure my new system would be fine. Adam said it would be fine. They finished the job a week later.
A few weeks later, I called Jenny and asked if they could come back out because water was coming back to the house. There's a section that is higher and not sloping down. She said they would call, but no phone call.
On April 15, 2020, I called again and asked if they could come out. Jenny said they would call back but never did.
August 18, 2020, I called Jenny again because the day before, the Fayette County Department of Public Health Environmental Health Department came out along with a representative from the septic company and said the dry riverbed is in code violation and must be corrected. I called several times requesting the owner to personally call me back and/or to come out to the property.
Guess what....she never called back. Any call that was made was by ME! I even left voice messages to call me back.
August 19th, I get a text message from Jenny saying they will call back. Do you think they will call back? Do you think they will stop by?
BTW, they live 2.9 miles away from my address. (6 minute drive according to Google maps)
If they come out and correct the code violation, I will remove and update this post. But doubtful from my experience this far. read more