My first trip to Mike's was for an oil change per my dashboard notice. Mikie told me I didn't need…read moreone and set the "alarm" to the proper mileage. Obviously, I went back when it was due. He could have changed it then but was honest about it, more obvious than the dealership was. I have been going there for all if my auto needs. I find them to be honest, more than fair in what they charge, and treat me great. Some places treat women differently. I cannot say enough nice things about them and am so fortunate I found them. Thank you Mikie!!!

In my opinion customer service is great. I haven't had work done yet. But because of the owner Mike…read morehimself taking time to help me figure out which way to go when picking an engine replacement I know for sure I'm going with him. Mike, the owner I could tell right from the start is passionate about what he does. He went above and beyond to help me. Most shops if you don't know exactly what you want, will tell you to go and do research and come back, this is not the way he operates. Mike helped and gave me some suggestions on the way to go. I will post a follow-up after the work is done.

Fast service and reasonable prices. Brakes and rotors and…read moresynthetic oil change. Friendly also.

After bringing my car here more than once something else went wrong immediately after…read more Has this happened to anyone else?.

I've now sent 3 people here. All for minor things, oil change, new wipers, inspection. All three…read moremade a point of thanking me. Like me, they think this is a great addition to the neighborhood. I stopped here because I wanted to make sure the tires were correctly inflated. I'd done it myself but the little light wouldn't go off. So I went to two other air machines and they also said it was fine. Out of an abundance of caution I asked if he would check. He did, with a smile. Now I'll call the dealer and have them fix it. But I'll drive without worry until then. Great add to the area. 30/U

Best mechanic I have ever been to! I had an older car and they only did what was needed so that I…read morecould stay within my budget. Eric always describes the whole situation and gives me options so that I feel like I am part of the decision, unlike mechanics that try to make you feel dumb. I have a new car now but still take it there for inspections and oil changes because I trust them and believe in giving quality companies my business. I have recommended them to 3 family members and all of my friends in the area and will continue to do so.

Found Towne Motor Car through a Yelp search and a great review my an acquaintance…read more I don't have a regular garage, and have only visited a few repair shops over the years with different cars Ive had. Most recently after parking my key fob became stuck and the starter didn't engage. After trying AAA for a jump (and sold a new battery) I found myself in need of repair when the new battery didn't start the car. Using AAA to tow it over. Ive never been here and honestly have barely noticed it on Edward St when Ive driven by. Set back from the road a bit with their parking lot in front, upon walking in you realize how deep the building is and how much fits in it. (Neat) Well they gladly accepted my car, I had it towed after calling and discussing what I knew with Chris over the phone and make sure they had availability. The reason that I came here for wasnt as serious as I feared. Upon coming back those fears were met by what it cost to pass the NYS inspection. Obviously no fault of their own, I have a 2013 Chevy that is a hand me down from my parents and had already expected one issue that would probably needed to be addressed. (The Tires) Overall Im really impressed with Towne Motor Car, they were genuinely nice with every interaction and gave me the information that I needed to make a decision or had the conversation with me when what I thought was an issue wasnt. What really impressed me was when I had my car in for the starter issue they fixed the key issue (separate issue in my mind) and they even put my slightly fallen bumper back in place. Going above and beyond for a customer, very strange nowadays. But greatly appreciated! Bringing back in for the inspection they were easy to coordinate the drop off (key in the box, but they were open before 8 to hand it off). I received a call mid-morning to go over the issues needed to be addressed and got a timely call and text near the end of the day to pick it up. Plus they have a website where you can review your past service history, and make appointments. They even use your preferred communication method to reply back (call or text). Although I hope I dont need it soon, I think I found a garage to stick with.

Chris and the gang at Towne Motor Car are fantastic. They are transparent about costs, do excellent…read morework, and most of all for this single woman without any men around, I trust them. They are unfailingly courteous and friendly. Indeed, their standards in that area are superior to any other mechanic I've been to in WNY, and in a world full of bullies I greatly appreciate it.

Dave took my car in after I got stranded in Lockport due to my trust in a backyard mechanic. After…read moreBMW dealership told me there was a 2 week waiting list to be seen, Dave told me to have the car towed to his shop and he would do his best to get me back on the road. I had to extend my trip but Dave was very accomodating. He showed me every piece he took apart and explained everything. His price was fair and his work was excellent. I am home, happy and safe...confident that my car is properly repaired. THANK YOU.

8/4/21 I took my vehicle to Mongielo's auto repair in Lockport . I met with owner Dave and told…read morehim i needed front brakes and rotors for my Dodge Caravan. He gave me a price and i left my vehicle there and returned home. I received a phone call shortly after being home that my vehicle was finished and ready for pick up! Mongielo's had the best prices believed me i checked around, was fast, and very professional as was the mechanic who worked my vehicle. I found the shop for mechanics for all my family auto needs and tires. thanks tony

Does great work at a very fair price. I have seen him talk people out of getting work done or…read moresending them somewhere else for exhaust work. As honest as they come.

I went there a few days ago because my muffler decided to go kaput, my coworkers kept stressing…read moreHoward will take care of you and he knows his stuff. I came as a walk-in and Howard was kind enough to take my car in in the afternoon and he fixed my muffler by the end of the day. Also he showed me nothing but respect which is very much appreciated. I absolutely recommend this shop to anyone who needs to have their car checked.

went there this morning for an inspection. The guy was very nice and brought my car right in. I…read morewasn't there long. It's not the first time I have been there. I took my sisters car for an oil change on Christmas Eve. So I decided to bring them my car and my business. First impressions are everything and the guy that took care of me both times was awesome

We have a van and a car, and go here for almost all our repair needs. Mo has been awesome and very…read morehonest when he is able to fix things for both our vehicles, we recommend - 5 stars here

I had to come to BC Automotive for a photo inspection for my car insurance, and this was the…read moreclosest location that was listed, so I thought I would give it a try. When I called, it was outside of business hours, so I left a message and Chris got back to me the next day! On a whim, I asked if they had any appointments for Saturday and Chris was kind enough to add me in! When I got there, he was able to complete the inspection in such a timely manner and the service was so friendly. Another gentleman was there getting a NYS Inspection, so that's another service that they offer. Should I find myself needing any car serviced, I would definitely come back to BC Automotive!

Great service! Easy and fast fix to my son's car. The prices are very reasonable and they explained…read moreeverything.