I can't possibly put into words how great this shop is. They are honest and reliable. They really…read moretake that extra step to make sure the job is done right and affordable. I send everyone that I can here for repairs. They have a way of explaining and showing their work that really makes you feel at ease.

As a strong suggestion to all, i would not use this shop for any and all motor work! I trusted this…read moreshop with my truck and it came back worse then when i brought it in. Now they want me to pay for damages caused in there shop after already giving them $2500 more then what the repairs cost at any other shop! This shop screwed me over good! I brought the truck in for a lifter and camshaft fix, and came out with a leak in the exhaust manifold, one that was not there when I brought it in. My truck has always sounded great and even when I brought it in, it sounded the same way. Now I have to drive around with a loud noise coming from the engine that was never there before. Instead of the company doing the right thing and just fixing what they broke, they handed me a $220 bill to fix it instead. I got nothing but excuses from them of why it's not there fault as if I'm some idiot who doesn't know anything about vehicles. To conclude, I actually didn't wanna do a review, and waited, in hopes they'd call to make things right.

I work in Williamsville and had a nagging issue that I could not identify. I brought my car to…read moreHettigs and they immediately identified the problem and also mentioned things that were needed but that they didn't try to upsell me on. He was very informative and honest and even said if I want the work done in the future they could do it. Super fast response time and I definitely left feeling comfortable. A mechanic can be a scary experience because you really don't know if they are being truthful. I would gladly come back to Hettigs

My family and I have been going to Hettig's for many years. They are always upfront, honest and…read morekind when it comes to car service. Unfortunately, trust is hard to come by in the auto repair world and it seems like most places are always trying to push maintenance that you may not even need. Hettig's is not like that at all. They will objectively tell you whether they think the proposed repair is worth the cost and give you a thorough explanation. The three main people you will deal with at Hettig's are all quite friendly. If you're anywhere near Williamsville, and are having car trouble I'd recommend Hettig's as an option to consult!

Phil and staff at Sweeney's Garage are great and have been my family's auto repair shop for several…read moreyears now. They are the only place I TRUST for a fair and honest assessment and their professional quality work. They are knowledgeable, thoroughly explaining everything. They have consistently earned my praise, good people. Highly recommend! 5 Stars!

Phil and his crew at Sweeney's have taken great care of my family's cars for years. Highly…read morerecommended as professional, trustworthy, and customer focused!

Rare to find honest people(wont rip you off and great value) that do great work. This is the one…read more Great service as auto-shop and communication, very knowledgeable, will always recommend housels, noting as they are the best, you may have to wait a week for a time slot. Only things that could be improvements are a good website for appointment making and services, secondary point of contact for inquiries, they are usually pretty good about picking up calls but haven't found a voicemail for when they miss calls

First time customer. 2017 VW Jetta. Brought it in to have looked at for a self diagnosed issue…read more Everyone is really nice. Got a very quick appointment to look at car for a potential estimate. What I like best is the honestly. They were extremely up front with me and explained everything clearly and politely. That's uncommon these days. Pricing is very fair for the expertise you get with foreign and domestic vehicle repairs. Anyways I would recommend. Stay away from the stealerships !

Always fair and honest. They do great work- I have brought my vehicle here for years and have been…read moresatisfied

Various service through the years, highly recommend. Honest,…read morenice, talk to you and your family like an equal.

Attention Larry and Everett: I had what I consider one of…read morethe worst customer service experiences I've ever had with Premier Car Care at 1171 Niagara Falls Blvd. I called simply to ask for a price on a brake job because I was looking for a new mechanic. The woman who answered the phone, who I later learned was Roxanne, refused to provide even a general price range. She told me they don't give prices over the phone and that I would have to make an appointment. When I politely asked for her name, she hung up on me. I called back and left a message explaining what had happened and asking to speak with Larry or Everett. Instead, Roxanne called me back. Rather than listening to my concerns, I felt she talked over me, raised her voice, and insisted she had not been rude. I repeatedly asked her to stop yelling at me. During this call, another business owner named John was listening on the line and heard the entire conversation. I called a third time and finally spoke with Everett. He told me Roxanne was his wife. Instead of listening to my concerns as a customer, I felt he immediately defended her and showed no interest in resolving the situation or apologizing for the way I had been treated. I own four vehicles and was looking for a shop to perform brakes, a four-wheel alignment, and a coolant flush--well over $1,000 worth of work. Because of the way I was treated, they lost not only this job but my future business as well. Good customer service starts with treating people respectfully. Based on my experience, I cannot recommend Premier Car Care. I will gladly take my business to a company that values its customers and treats them with courtesy. PS I would've never written this review if Everett didn't dismiss me and said he stuck up for his wife who's bat shit crazy ruining his business.. all ever had to do was apologize and I would've never written this, but he didn't.

I neighbor recommended Everett. I needed brakes and rotator now be going there for all my needs …read more Reasonable pricing. Really nice person.

I have been going to Premier for years and had several cars in those years. John is always pleasant…read moreand is very honest and can't recommend him enough.

One of the things a mom worries about is when hubby can't go with their daughter when she has the…read morecheck brakes light is will the mechanic tell the truth.... Today was that day... I am beyond thrilled to say that the mechanics did not take advantage of her. They told her that what was needed was considerably less than expected, charged her an extremely low price to diagnose the issue! We now have our new mechanic!!

Full disclosure: I've never had a vehicle serviced here. Then why am I writing a review, you might…read moreask. Read on... The low tire indicator on my dashboard lit up, so I stopped at a local gas station to get some air. As I was struggling to keep the hair out of my eyes and the hem of my coat off the ground, I heard a voice behind me asking if he could help. He mentioned that he worked in a garage as he pointed to his "Good Guys" shirt, and then proceeded to fill my tires. I can't vouch for their mechanical ability, but I can say that if Dan is any indication of their service principles, they truly are good guys.

First time I've had to get a tow. I belong to "Good Sams" auto club. Called them and within 20…read moreminutes Goodguys Automotive picked up my car in Niagara Falls and delivered it to Northtown Kia! Driver was very competent and polite. Great job! Thanks,