Tiffany was exceptional to work with! She tracked down the exact Lincoln Aviator we wanted while it…read morewas still in transit from the factory to another dealership and followed it all the way to Cullman. We handled the trade-in of our 1995 Jeep over the phone, and the final paperwork was quick and easy. The entire purchase process was smooth from start to finish. My only disappointment was the feedback process. I've received far too many follow-up requests from people who had nothing to do with my purchase. I even completed one survey that was for the Shoals location instead of Cullman. Please streamline and correct the feedback process before asking customers to complete multiple surveys. Ratings: * Tiffany: (Exceptional) * Cullman Dealership: * Long-Lewis Feedback Process:

After my experience last time with a salesman whom I had considered a friend I hate to say that…read morethey will never have my business again. I wasn't going to write anything else, but a friend of mine saw a car in their website and asked me didn't I buy a vehicle from them I had to tell her to stay away. Y'all please, if you do look at a used vehicle look it over thoroughly, as they won't point out anything out of the ordinary.

My husband had a great experience here. We were on vacation and drove by. We saw some real sweet…read moredeals and had to stop. We were greeted right away. Paul and jaquelyn were both very professional and they had a great selection of diesel trucks. We didn't feel pressured and there were no anxious salesmen walking around begging you to buy. We had a great experience. Great people and trucks!

I've purchased a number of vehicles from Hoffroad Motorsports over time. Paul and Jaquelyn are very…read moreknowledgeable and exceptionally professional. Both were so helpful and careful to guide us along the entire process, going above and beyond to ensure we had a great experience throughout. My trucks were thoroughly inspected, clean and ready for service. As a mechanic myself and towing heavy loads often in remote locations, that's important to me. Paul does an excellent job of keeping his fleet tiptop. I shop them first anytime I have a need. Even when they didn't have exactly what I was looking for in stock, Paul and Jaquelyn went on the hunt. They found the perfect car for my teenage daughter. Something fun and safe special for her. It's a great feeling to have such a trusted and reliable business to source the equipment I need for work and play.

I made a request for my brake pads to be replaced. I was given a flat rate price for each axle and…read moreeven recommendations on where to shop for the parts. He offered to pick up the parts before arriving at my location, although I bought them myself for convenience. At the time of the review, I only had the front brake pads changed which took less than an hour from the time he arrived. Very quick and professional. He had all the right tools and experience.

Very quick, excellent service and all my questions answered. Will definitely recommend to friends…read moreand family very fair pricing as well

Rod's Custom Body Shop has done body work for us several times, most recently on our 2024 Tesla Y…read more They are the only certified Tesla repair shop in northern Alabama and do top notch work. Their communication is reliable and helpful for updates and status. The employees are amazing and kind.

Staff was very friendly and very communicative. They did an amazing job on my repair from an…read moreaccident that was not my fault. They also did all communication with my insurance company. It took longer due to ordering parts. Highly recommend!

Needed my oxygen sensor replaced and the staff was absolutely incredible, both knowledgeable and…read morekind. They didn't try to sell me anything I didn't need and they got the job done very quickly! If you need a good and honest mechanic Pro-Tech is the best place to go to!

30 years old and this business holds the title for worst customer service I've ever dealt with…read more If yall are reading this, I'm the owner of the 2014 raptor (black) The people I dealt with sucked ass and we're not knowledgeable

Took our Honda CR-V in for an oil leak. They gave a very high estimate to fix the oil leak and…read moreadded other things they said the car needed. To make a long story short, we approved what was needed to fix the oil leak and the catalytic converter they said was needed. $4800 was quoted and paid when they completed the repair. About four months later we were back for the oil leak which had gotten much worse. They claimed they replaced something related to the oil filter connection. At this point we lost all confidence in their company and we went to the Honda dealership. After hearing Honda's $9,000 bid to fix, we decided to buy a new car and end this nightmare. Christian Brothers should have been honest with us and advised us to not fix this car and buy a new one. They care more for their profits than they do customers. If I could give zero stars, I would have.

This business has earned my lifelong loyalty! We had an amazing experience with them today. First,…read moretheir facility is warm and inviting. Everything is new, clean, and does not look like a typical customer lounge. My husband even noticed and complimented the service mgr, Devin. Hubby settled into a comfortable chair and browsed one of the books on the table (about highlights of the SEC). Next to the Keurig coffee area is a large window that overlooks the service area. I sat on a stool at the bar in front of the window and watched the technicians at work. CBA provides a complimentary inspection with pictures and video of the car, as well as a detailed report of the condition of the various parts of the car. Wow! The techs were thorough and their uniforms were still clean in the afternoon! Hmmm. Maybe they change if theirs are dirty? After payment for my new battery and its installation, Devin had a yummy surprise for us. Never have we had such a great experience at an automotive shop! (They also have a shop in Hampton Cove owned by the same person and an affiliated shop in Madison.) I guarantee that you will become a loyal customer - just like us!

Very friendly and got the job done fairly quickly. Was needing to get 4 Power G in my car and air…read morein my tires and it all got done easily and quickly!

dustin did amazing, had me a new tire in less that 15 mins. They're all very nice and definitely…read moreearned themselves a new customer!

Great customer service and repairs to my mustang after front end damage. Highly recommend!!read more

I endured a hit and run which left my back bumper with a dent the size of a football. I'm sure…read moreanyone who has experienced a hit and run, or any type of car accident for that matter, can relate to the anger and frustration I felt. After waiting a few months to save up the money to cover my deductible, I was fortunate enough to be referred to The Body Shop in Decatur, AL.. I mention the frustration and time it took to save the money because it all figures into my expectations for the repair. At that point, I wasn't asking for much more than a legit repair job that would allow me to put this whole thing behind me. What I experienced exceeded my most optimistic expectations. I arrived at The Body Shop, talked with a man named Mr. Murray, and received an estimate within 10 minutes of my arrival. He was very friendly and the estimate was accurate. He worked directly with my insurance company (ALFA) and was nice enough to call me the day of the repairs to ensure I had an understanding of my deductible and what amount I would be responsible for. All of that was great but it's not the reason I got on here to write this positive review. I write this review because of all the extra care they gave my car beyond the dent. I showed up to find my car washed and the insides looking clean (looking better than the day I bought it). The bumper looked amazing but I noticed they had taken the time to repair a portion along the inside of the wheel cover where the plastic cover had previously been bulged out. My rims were cleaned and looked brand new (I had bought this car used and the original owners had let things get pretty rough with the rims. I tried to put some muscle into cleaning them in the past with no luck). All I'm saying is this; getting in an accident is frustrating. The people at The Body Shop in Decatur do it the right way. They treat you right, shoot you straight, and go the extra mile to get your car looking as good as possible. I just couldn't have asked for a better experience.