I recently bought a brand new Ford Explorer:) It drives…read morelike a dream:). Thank you to the whole team there including David Wilbourn and Jim Wyckoff:)

Purchased a new vehicle from this team last week. It was an unexpected decision yet the team…read morelistened to my wants/needs and got me the car I had been hoping for! Mr Randy took the time to learn about my needs in a vehicle and was also open to sharing about his family and his passion behind finding that right fit for his customers. I appreciate the relationship created with the customer! Bill was a wonderful added support with the addition of programming my smart technology and assisting along the way! He was courteous and very professional. The finance manager (John?) was clear in explaining all of the offerings and getting me the best package for my business. He was honest and very efficient for timing. Very excited to have my new ride!! Thank you Ford Team!!

Best car buying experience ever. Staff was professional , honest and very accommodating…read more Straightforward .if you are in the market. This is the place to purchase

New dealership with lots of growing potential. Came to visit Albertville from Athens to see what…read morethey had to offer and this smaller dealership was like a hidden gem compared to the rest in its area. Bryan first came out and greeted us, I didn't feel pushed or pressured to do anything but I was curious about a vehicle they had. I got to test drive it and inspect it, guy was honest and laid back. Decided to purchase the vehicle and the financing guy, Logan, was just the same way. Chill, laid back, and didn't try selling me any unnecessary stuff. I was also promised a window replacement for the car and a minor code fix from the engine light. Both were fixed the following week as promised with no extra cost to me, as promised. All in all, good dealership, they kept their promise, and I just wished I got to meet the owner that day to thank him for the great experience. I'm now a proud owner of a mustang GT 5.0. Wish more dealerships were like this one!

Very friendly and courteous service. I had a couple of recalls to get taken care of and they…read moretreated me like I had bought my truck there. Great service should be a universal goal at all businesses, I went there for one reason but I might be back soon for another when I need a new Diesel!

I would not buy from them.. They sold me a truck that we not fully serviced. I have had a oil leak…read more.. Fixed it and now have another one.. My fuel filters were loose and leaked.. Had to put new headlights on the Truck... I pd too much for the truck and that is on me. They did not show me how to work everything on the truck Really don't think he new.. Not happy with the truck and will NOT own another ram or buy anything from this dealer... This ram was not fully checked out by this dealer like they said... They saw a sucker and jumped on it...would not buy anything new or used by them

My wife and I purchased a 2026 Murano here, and our experience was exceptional. Our sales…read moreassociate, Ron Hammon, was friendly, honest, and extremely helpful--never once pushy. He thoroughly explained the vehicle's features and options, making the process easy and transparent. We received a fair offer on our trade‑in and a fair price on the new vehicle. After years of avoiding dealerships due to high‑pressure tactics and post‑purchase regret, this experience was a welcome change. We left with exactly the car we wanted and complete confidence in our decision.

A1 dealer makes you feel at home. Wonderful, quick experience. Buying our new Pathfinder. They…read moredidn't have what we wanted, but they got it the next day. Beautiful two-tone white. Thanks Jason for everything you guys done . . Ron and Fran.

i purchased a 2024 Lincoln Corsair from Gettel my salesman was Kyle Khune and finance man was…read moreTammer Dubbaneh both are a A plus to this dealership . I live 500 miles away from Gettel Lincoln and i never in my life had it so easy to buy a car. I will buy from them again and recommend them to anyone because from 1 to 10 they are a 12 i say this with up most confidence thanks to you all . Tom H !!!!!! 10 star ___ way above 5 !!!!!

called on a vet they has for 15771 and ad stated going to auction soon. I asked for best out the…read moredoor cash price he came back with 2k over what they had in the ad plus 995 for registration and title. In Florida at most 200.00 . when questioned why no response. would not buy or recommend. Probably why ratings are terrible.

I purchased a 2013 f250 from them on 04/10/2026. Salesman i was using couldn't have cared less…read moreabout the sale. He has stuff going on that day and the older gentleman ended up taking over and helping me. I tried finding out everything about the truck before hand bc it was a pretty good drive for me to get this truck. The younger guy that was initially selling me the truck helped to an extent and did do a few things i asked of him but he left out several things wrong with the truck. Was never in the ad, and when asked was the ANYTHING else wrong or broken on the truck, i was told there wasnt. Fast forward, i made the drive on a Friday evening bc this was the only day i could have done the deal. i kept in contact with them and let them know i was going to be late. Now i was already driving that way bc i was committed to the truck. The closer i got the less and less was said. Neither one if them was able to stay and wait on me. So i ended up purchasing the truck sight unseen over the phone and sending payment electronically. When i got there, i wasnt not happy at all. Busted mirror, back glass and sun roof was inoperable, they had supposedly replaced/resurfaced rotors with new pads, but when i took it on a test drive the entire truck shook when stopping. AND they removed the 5th wheel hitch from the bed even though it was in the ad with the truck and since that day, the kid that was supposed to be head of this sale has yet to contact me even after me trying to reach out multiple times about the 5th wheel hitch. I have screenshots to prove it. Im beyond pissed with the younger salesman. Sloppy work and devious intent. the truck itself is awesome. But i will NEVER do business with this establishment ever again. The younger salesman couldnt care less about whats going on. Or what you as a buyer says.

I wouldn't buy them again if someone paid me. I bought my…read moretruck cash from them 1/14/2025. I paid in cash with the promise of the title being to me within 2-3 weeks. Fast forward it is4/9/2025, I still don't have the title to my truck that I bought 100% outright in cash. They have told me multiple times, it's out of our hands and they are still waiting. Why would you sell a vehicle in which you are unable to provide documentation for it. I have bought many vehicles from multiple dealerships and never had to wait over 3 weeks. This is unprofessional and just plain incompetent. I'm still waiting on title and it's still on HOLD awaiting there documents. I did everything on my side day 1. So before you buy from them. Just go somewhere else and find a better deal... along side honesty. My truck also had issues they failed to mention anywhere and wouldn't budget a dollar. I bought it just for the truck and that's it. Also your deposit is useless, 2 days hold but they don't tell you that till after you place it. I had to drive all the way out on a weekday at 8pm...

Hey those mechanics they have hired. top notch mechanics spot on. Knowing there product…read more. If its GM or Ponitac. Or Dodge 4x4 ...it will get fix... Alot of other dealerships give you the run around. When your car or truck breaks down.... Thats not the way to do business... Most buy here pay here want to clean our car. Make it look pretty like its been setting in the garage for 10yrs...thats not the truth... A car killed a truck all waxed and shined.... Just waiting to break....After 3mos of ownership. Most dealers make you fix but not GKM.. Watch those other clean a turd dealers.. They will rip you off.... A shine looks fine.... But u ache when it breaks.

Extremely rude people here. Stopped by to look at a Silverado. Had already been approved by my bank…read moreand was just looking at different options. When I pulled up they stared at me out the window for several minutes and then one came outside. I tried asking him a few questions about the trucks he had but he acted like he didn't have the time of day to answer some simple questions. I took my business elsewhere and ended up buying a new Silverado that afternoon. They should work on their customer service.

Harassment! And if they don't stop I'm going to sue! Someone…read moreaccidentally put in my number that I was looking for a car, I'm not. I explained to them it was a mistake and please stop calling but they call all the time. I have requested to be take off the call list, I texted them to stop and the keep going... Don't trust these people with your phone number. I'm at work with clients and getting annoying calls that don't stop.

Very dissatisfied with our service. Made an appointment so we wouldn't be treated like a walk-in…read more Regardless we still waited three hours for our vehicle. When I asked the service advisor why it took three hours. It was because we didn't stay inside to wait for the car. If we would have stayed they would have done it quicker. To me that makes no sense. Why do I need to be worked in like a walk in when I did the appointment so it can be done in a reasonable time. All we had done was oil change, tire rotation and check fluids. Price for the service was reasonable since it is a dealership service department so the charge is going to be higher than the typical shops.

No Stars - Worst Experience, Beware of Fraud…read more Earlier this year I was in a terrible accident on the interstate. I was stopped in traffic and was hit at 60 mph. Progressive (the other driver's insurance) had my car taken to Smith's Body Shop in Albertville, Alabama for repairs. Smith's had my vehicle for two months and told me it was "fixed." Progressive paid them over $17,000 to put new parts on my car. I trusted that everything had been handled properly. Before I even picked up my car (a 2023), Smith's tried to tell me I needed a new car battery that would cost me $400 out of pocket because insurance wouldn't cover it. The problem? My battery had been replaced just one month before the accident. I argued with them, and suddenly they backtracked and said, "Never mind, nothing's wrong with your battery." That alone should have been a red flag. Not even two months after picking it up, I took my car to another shop for a minor bumper repair. That's when I learned the shocking truth: * The new shop said the damage was never fixed from the original accident. * Progressive investigated and confirmed that Smith's never reported frame damage that should have totaled my car. * Even worse, the $17,000 worth of new parts Progressive paid for were never actually installed. This means they not only committed insurance fraud, but they also let me--three months pregnant at the time--drive around in a vehicle that was unsafe and dangerous. Now I'm left without a car. I honestly don't understand how this business has good reviews. My experience shows otherwise, and I feel it's important to warn anyone considering this shop, whether through insurance or on their own. What they did was careless, dishonest, and could have put lives at risk. Do not trust Smith's Body Shop.

From the owner: Our staff prides itself on delivering maximum customer satisfaction, the highest level of quality…read morerepair work and prompt and courteous attention to our customer's needs. We are is your one-stop shop for all your collision repair needs! At Smith Body Shop & Wrecker Services, we are committed and dedicated to restoring damaged vehicles to their pre-loss condition. Customers receive a warranty and our pledge of customer satisfaction on all repairs completed on their vehicles. Some of our specialties include minor and major autobody repairs, painting and towing/wrecking services to name a few. At Smith Body Shop & Wrecker Services we will strive to give you, the customer, the best service in the area on every job we complete!