MPE (Florence) Electrical / HVAC contract work have proven to be excellent. Over the last year…read moreChance installed a whole house natural gas generator system and we are very pleased with his knowledge/expertise. We've also had very good experience with their HVAC service. They offer discounts and were very fair on pricing.

I rarely complain about a service company, but I feel I need to share my experience with MPE…read moreServices--an experience that still haunts me like an unfriendly ghost. I had used MPE for years to service my HVAC unit, and during a routine annual maintenance request, my system was working perfectly. Not a hiccup, not a rattle--just smooth, quiet air like a well-behaved appliance should be. I was told annual servicing helps keep the warranty active, so I scheduled it. They quoted me a price, then offered a discounted combined price for an additional year of service, which I prepaid. Easy, right? Oh, if only. When they arrived, they informed me they found a faulty fan. This was news to me, considering the fan was working just fine before they touched it. But okay--I agreed. The part was under warranty, and I paid the labor and service fee. After replacing the fan, the unit immediately began making a much louder noise--like it suddenly decided to audition for a metal band--and then the entire system quit working. Dead. Silent. Except for my wallet about to cry softly in the background. I called them back, and after a second look, they said I now needed a new valve part... a very expensive valve. They also "adjusted" the fan to reduce the noise, which was kind of like putting a band-aid on a broken leg: appreciated, but not useful. So, to recap: they serviced my perfectly good unit, and I ended up with a broken unit, a big repair estimate, or the option to buy a brand-new system from them. Amazing upsell strategy, if nothing else. At this point, I'd had enough and called another company. These new folks discovered that someone had pinched a wiring harness when the side cover was opened and closed--basically creating problems out of thin air. They also told me the fan was installed improperly and incorrectly adjusted. As in... the fix needed fixing. They got it working again, though at a significant cost. At this point, all I wanted was distance between me and MPE--preferably several zip codes' worth. But of course, the saga wasn't over. This week MPE called, cheerfully wanting to schedule the next prepaid maintenance visit. I explained everything that happened. They seemed entirely unfazed, as if I had just told them my favorite color instead of detailing the HVAC equivalent of a horror movie. I asked for my money back for the prepaid service, and they refused. So, here I am, sharing my little HVAC adventure so no one else has to go through the same chain of chaos these folks put me through. If my story saves even one functioning fan from a tragic fate, it will have been worth it.

This is the second time using MPE through Yelp. They have been quick to respond both times with a…read morecompetitive estimate. This time was to get an Electrician to install power to a hot tub where the builder had already installed power to the hot tub site. Jason was a new guy to the company with good experience. He did a fantastic and thorough job installing the tub. Made sure we completely tested it before he left and completely cleaned up after job. Will definitely use them again and through the Yelp app.

I rarely complain about a service company, but I feel I need to share my experience with MPE…read moreServices--an experience that still haunts me like an unfriendly ghost. I had used MPE for years to service my HVAC unit, and during a routine annual maintenance request, my system was working perfectly. Not a hiccup, not a rattle--just smooth, quiet air like a well-behaved appliance should be. I was told annual servicing helps keep the warranty active, so I scheduled it. They quoted me a price, then offered a discounted combined price for an additional year of service, which I prepaid. Easy, right? Oh, if only. When they arrived, they informed me they found a faulty fan. This was news to me, considering the fan was working just fine before they touched it. But okay--I agreed. The part was under warranty, and I paid the labor and service fee. After replacing the fan, the unit immediately began making a much louder noise--like it suddenly decided to audition for a metal band--and then the entire system quit working. Dead. Silent. Except for my wallet about to cry softly in the background. I called them back, and after a second look, they said I now needed a new valve part... a very expensive valve. They also "adjusted" the fan to reduce the noise, which was kind of like putting a band-aid on a broken leg: appreciated, but not useful. So, to recap: they serviced my perfectly good unit, and I ended up with a broken unit, a big repair estimate, or the option to buy a brand-new system from them. Amazing upsell strategy, if nothing else. At this point, I'd had enough and called another company. These new folks discovered that someone had pinched a wiring harness when the side cover was opened and closed--basically creating problems out of thin air. They also told me the fan was installed improperly and incorrectly adjusted. As in... the fix needed fixing. They got it working again, though at a significant cost. At this point, all I wanted was distance between me and MPE--preferably several zip codes' worth. But of course, the saga wasn't over. This week MPE called, cheerfully wanting to schedule the next prepaid maintenance visit. I explained everything that happened. They seemed entirely unfazed, as if I had just told them my favorite color instead of detailing the HVAC equivalent of a horror movie. I asked for my money back for the prepaid service, and they refused. So, here I am, sharing my little HVAC adventure so no one else has to go through the same chain of chaos these folks put me through. If my story saves even one functioning fan from a tragic fate, it will have been worth it.

For generator install, I would say buyer-beware. A generator takes a number of different skills…read moreand departments to get done, and here is where that becomes a problem for MPE. MPE does not have any Birmingham electricians. They rely on Florence. However they do not tell Florence any instructions. They really don't communicate well within their own offices. They do not read the permits for inspections or requirements for placing the generator. My install, which was sold as a two day project has taken 2 months, with rain delays and lies about how many installs were ahead of mine. Then they put the unit too close to a post and it had to be moved. Then the electrical and gas had to be redone. I took off a vacation day during the electrical, to let them inside the home to work on load shedding, but the electricians don't know how to do that, so I am still waiting on an HVAC guy and will have to take another day. Very unprofessional and will take advantage of your time.

Regency Body Shop has helped me with three accident repairs in the last 6 years. They do great work…read moreand are very easy to work with.

10/10 would recommend. I'm not originally from Florence so when someone bumped into my car, I…read morewasn't sure where to take it in Florence. I made the right choice going to Regency Body Shop. They do good work and business. They got to my car quick. And they made sure my car was done on the day my rental car was due, even if they had to stay past closing. If anything else ever happens to one of my cars, this is where I'm taking it.

They did some trim work on my son's car. Great service. Quick and friendly and gave us a very…read morereasonable price on great quality work . Highly Recommend !

From the owner: 24 hour damage free towing service. Light, Medium and Heavy Duty Towing Available. Call…read more256-766-4111(option 2)

I have used this shop exclusively for 30 years. It isn't the…read morecheapest but it is absolutely the best.

From the owner: Ronnie Campbell's Collision specializes in top of the line auto body repair. read more

We were very impressed with the service and price at Johnny's. Our car had some bad dents and some…read morefender damage from parking lot criminals but now it looks like new again. No hint of damage and paint matches perfectly. He delivered our car on the day and at the price originally quoted. We highly recommend Johnny's to anyone who wants their car to look new again.

From the owner: PPG Paint Systems Foreign and Domestic Insurance Claims Welcome All Types of Auto Glass Free…read moreEstimates Owner Johnny Miles