2 workers came to repair a plumbing leak and said if I changed out the regular pvc pipes to the…read moreexpanding upgraded flex pvc it wouldnt leak again, on the security camera you can see one of the guys stood around outside texting on his phone. the 2 pipes they charged us $695 for a $300 job !!! They sat in their van an hour and 15 minutes and billed us for that, they waited until we came home from work instead of billing us through the mail like most local plumbing companies do. I will never use this company ever again. UPDATE: the work they did only lasted one winter season, the same pipes leaked again after winter so the expensive flex PVC did not solve the problem, so the upsell was not worth it. BEWARE: RIPPED OFF

I rarely complain about a service company, but I feel I need to share my experience with MPE…read moreServices--an experience that still haunts me like an unfriendly ghost. I had used MPE for years to service my HVAC unit, and during a routine annual maintenance request, my system was working perfectly. Not a hiccup, not a rattle--just smooth, quiet air like a well-behaved appliance should be. I was told annual servicing helps keep the warranty active, so I scheduled it. They quoted me a price, then offered a discounted combined price for an additional year of service, which I prepaid. Easy, right? Oh, if only. When they arrived, they informed me they found a faulty fan. This was news to me, considering the fan was working just fine before they touched it. But okay--I agreed. The part was under warranty, and I paid the labor and service fee. After replacing the fan, the unit immediately began making a much louder noise--like it suddenly decided to audition for a metal band--and then the entire system quit working. Dead. Silent. Except for my wallet about to cry softly in the background. I called them back, and after a second look, they said I now needed a new valve part... a very expensive valve. They also "adjusted" the fan to reduce the noise, which was kind of like putting a band-aid on a broken leg: appreciated, but not useful. So, to recap: they serviced my perfectly good unit, and I ended up with a broken unit, a big repair estimate, or the option to buy a brand-new system from them. Amazing upsell strategy, if nothing else. At this point, I'd had enough and called another company. These new folks discovered that someone had pinched a wiring harness when the side cover was opened and closed--basically creating problems out of thin air. They also told me the fan was installed improperly and incorrectly adjusted. As in... the fix needed fixing. They got it working again, though at a significant cost. At this point, all I wanted was distance between me and MPE--preferably several zip codes' worth. But of course, the saga wasn't over. This week MPE called, cheerfully wanting to schedule the next prepaid maintenance visit. I explained everything that happened. They seemed entirely unfazed, as if I had just told them my favorite color instead of detailing the HVAC equivalent of a horror movie. I asked for my money back for the prepaid service, and they refused. So, here I am, sharing my little HVAC adventure so no one else has to go through the same chain of chaos these folks put me through. If my story saves even one functioning fan from a tragic fate, it will have been worth it.

This is the second time using MPE through Yelp. They have been quick to respond both times with a…read morecompetitive estimate. This time was to get an Electrician to install power to a hot tub where the builder had already installed power to the hot tub site. Jason was a new guy to the company with good experience. He did a fantastic and thorough job installing the tub. Made sure we completely tested it before he left and completely cleaned up after job. Will definitely use them again and through the Yelp app.

They are responsive. Any issues I had with their services were immediately corrected gratis. I…read morehave been using MPE for plumbing and electrical and will again.

For generator install, I would say buyer-beware. A generator takes a number of different skills…read moreand departments to get done, and here is where that becomes a problem for MPE. MPE does not have any Birmingham electricians. They rely on Florence. However they do not tell Florence any instructions. They really don't communicate well within their own offices. They do not read the permits for inspections or requirements for placing the generator. My install, which was sold as a two day project has taken 2 months, with rain delays and lies about how many installs were ahead of mine. Then they put the unit too close to a post and it had to be moved. Then the electrical and gas had to be redone. I took off a vacation day during the electrical, to let them inside the home to work on load shedding, but the electricians don't know how to do that, so I am still waiting on an HVAC guy and will have to take another day. Very unprofessional and will take advantage of your time.

Regency Body Shop has helped me with three accident repairs in the last 6 years. They do great work…read moreand are very easy to work with.

10/10 would recommend. I'm not originally from Florence so when someone bumped into my car, I…read morewasn't sure where to take it in Florence. I made the right choice going to Regency Body Shop. They do good work and business. They got to my car quick. And they made sure my car was done on the day my rental car was due, even if they had to stay past closing. If anything else ever happens to one of my cars, this is where I'm taking it.

They did some trim work on my son's car. Great service. Quick and friendly and gave us a very…read morereasonable price on great quality work . Highly Recommend !

From the owner: 24 hour damage free towing service. Light, Medium and Heavy Duty Towing Available. Call…read more256-766-4111(option 2)

I have used this shop exclusively for 30 years. It isn't the…read morecheapest but it is absolutely the best.

From the owner: Ronnie Campbell's Collision specializes in top of the line auto body repair. read more

I called to inquire about getting my vehicle worked on. They saw me that same day. I brought my…read morevehicle in the next day and it was ready 2 days later. I called numerous times throughout my experience and Jamie always was polite and professional. I was expecting to get my vechile repaired by a different date, but they got it done earlier than expected. I'm not from the area. Jamie's customer service was excellent and honest. I appreciate them working with me and me getting my vehicle back quick! Highly recommended for quick and great service! Thanks again Jamie!

Our experience starts with a storm with very strong winds. The wind blew the neighbors trampoline…read moreinto our cars fender then it folded on top of It,scratching the hood trunk and roof. Progressive wanted to send me to Athens to their preferred shop. I said no thanks it's too far. Johnnys is the closest shop to me so that's where I suggested. Progressive said ok . Meeting with Jamie was quick and easy as he seems like a man of few words. But their work speaks for them. We had to return the car as the estimate didn't include a scratch on the hood. They filed an addition and fixed it. Pam is happy so am I