I had a great experience with Cabinets and Granite Depot in Alexandria. From start to finish, the…read moreteam was professional, knowledgeable, and easy to work with. They took the time to understand my needs, offered helpful design suggestions, and guided me through selecting the right cabinets and granite for my space. The quality of the materials is excellent, and the craftsmanship really shows in the final result. Installation was smooth, on schedule, and handled with great attention to detail. The pricing was fair and transparent, with no surprises along the way. If you're looking for high-quality cabinets and granite with reliable service in the Alexandria area, I highly recommend Cabinets and Granite Depot. I'm very happy with the outcome and would definitely work with them again.

They were fast, cost-effective, and knew they're stuff. I had a small job, just drilling a hole in…read morean existing countertop, that they handled on short notice. Much appreciated.

Our kitchen renovation went wonderfully with Flooring & Cabinet Outlet. At the start of the process…read moreI reached out to several companies for quotes and Shawn was the only one that offered to come see the space in-person and take all the measurements required to build a quote. All the others required us to do that ourselves which is doable but a bit complicated. We received quotes from 1/2 a dozen companies and none of them could provide a design that included all the details we had on our wish list except for Flooring & Cabinet Outlet! On top of finally getting a design we wanted Shawn's quote was so competitively priced we knew he was the right choice. Shawn was so responsive over email, phone and even text. As we corresponded over the project, we always had the information we needed from him and never felt lost or ignored. Shawn kindly offered to review all the appliances we had chosen before purchase to confirm that they would work within the design and measurements .Our fridge was a unique, non-standard size and Shawn even sent us the exact product he recommended, and we love it! Shawn's team installed our cabinetry, countertops and sink pluming. They had completed their work in just 3 consecutive days! The crew was polite and kept the place clean as possible. We are so happy with the results. I would hire Shawn and his team again and again if given the opportunity.

We had a great experience working with Flooring & Cabinet Outlet. We had a small half bath on the…read moremain floor that we wanted retiled and we wanted the builder grade vanity removed and a new vanity installed. The price was competitive and we were very pleased with the end result. The contractors were on time, professional, used plastic to tape off the area and minimize dust and cleaned up at the end of the project. We would highly recommend Shawn and his team.

Great design and efficient, expert installation, all at competitive pricing. Highly recommend!…read moreCan't wait to add decorative tile to my coffee bar and organize my wardrobe. Looking forward to Econize design plans for my home office.

Top notch experience with this company. They came out for a consultation in which there were…read morehelpful suggestions but absolutely no pressure. We decided on a large closet for our bedroom. The team (Steve and Kieran) arrived on time, were careful to keep our house clean, installed a beautiful closet in a couple of hours, and cleaned up afterwards (including vacuuming). They were pleasant, cordial and efficient. Our doberman was quite vocal with Steve but he took it in stride. Communication with the office manager was excellent. It is a closet we enjoy every day!! Would definitely use this company again.

Very glad we found Kitchen Design Center, and had them do a lot of things in our house, not just…read morethe Kitchen. We used KDC to renovate our Kitchen, Master Bathroom, and fix some other issues around the house that involved tiling, plumbing, drywall, etc. We first started with KDC on the kitchen, where we had them install all new countertops, and replace our cabinets, basically a whole kitchen renovation. They handled everything and had people for plumbing, tiling, painting, electrical. Everything was handled for us with minimal involvement other than picking out materials. It was one of the easiest experiences where we picked out what we wanted in their showroom and had their project manager coming to the house to review progress on a consistent basis. With how smoothly the kitchen went, we had KDC fix our guest bathroom where things went just as smooth, and then do a whole renovation of the master bathroom. Similarly, we picked out all of the materials in their showroom and the results were amazing. The quality and craftsmanship is very detailed, with new cabinets, tiling, moving different fixtures to new locations, and installation of everything flawlessly. They even alerted us to a cheaper countertop option that still met our needs. All in all, it seems like KDC worked on half the house and did some in a timely and expert way. We've recommended them to friends and happy to do so for others. It was refreshing trusting someone to do a great job with minimal supervision and we're thrilled with the results.

Great people ,great company. I was really happy to meet this company. I renewed my kitchen with…read morethem. They finished quickly and perfectly

We hired That 1 Painter in Loudoun County to paint the interior of our 4,500 square foot home in…read moreNovember 2024. At first we met with Mitch from sales who promised us the world. He said the entire project, a fully furnished house, would be finished in one week. He told us we would not have to move out and that every door and surface would be covered. He also said our kitchen cabinets would be painted outside so we could safely store our boxed up kitchen items in the garage. Based on his promises and the company's online reviews, we moved forward. Once work started the story was very different. Brian, who led the actual painting crew, explained a longer timeline and a different process. In reality the job took much longer than one week and we did have to move out for several days. We also learned that we should not have stored our kitchen things in the garage because the cabinets were painted in that space, so we had to move everything a second time. There were also major miscommunications and mistakes. We gave permission for the crew to pull up carpet edges to paint the trim but instead they cut the carpet. With four pets and two kids that meant we had no choice but to immediately replace the carpet entirely. Their recommended carpet vendor then came in, scratched up freshly painted walls, and those areas had to be painted again. On top of that their paint supplier mixed our primary color wrong, which required repainting large sections of the house. While Brian and his crew worked hard and did a solid job with the painting, there was a huge disconnect between the promises Mitch made in sales and what the operations team could realistically deliver. The crew also had to take apart things like cabinets, closet systems, and window trim, but they did not put them back together properly. We had to go behind them and fix or reassemble much of it ourselves. One closet system even fell out of the wall a few months later. Most of the paint has held up, but there are more spots than there should be in high traffic areas such as doors, cabinets, and our trash drawer that already need touch ups less than a year later. When I reached out to see if they would stand by their work as many contractors do within a year, Mitch made it clear they would not. Overall I feel for Brian and his crew because they worked hard to meet unrealistic goals. However the gap between what was sold and what was actually delivered, combined with the lack of accountability afterward, left us very disappointed.

Melissa responded to our request for an estimate by asking for name, property address, phone number…read moreand email address to schedule a visit, but have never heard back from them for weeks. Not sure if it is still in business. If so, why still asked for customer's information?

Working with Rob and Frazier Custom Cabinetry was a fantastic experience. Rob was so responsive and…read morehelpful. He offered great service and advice. His approach is thorough, professional and efficient. We had him build and install a wall-to-wall storage unit built from natural hickory that he found and milled specifically for our project. He provided a quote for the project in a timely manner and his timeline for building and installation was sooner than we expected, which was a wonderful surprise. We are thrilled with the final product and know that we have added value and comfort to our home. If we have any future projects, we will certainly reach out to Rob for assistance.

Hiring Frazier Custom Cabinetry was a great decision. We worked directly with the company owner,…read moreRob. Rob built and installed a wall-to-wall, floor-to-ceiling entertainment system for our family room. He also put up crown molding in two of our rooms. The final product came out great and Rob was great to work with. (I've put pictures of the entertainment center shortly after installation and painting.) Initially we spoke to Rob over the phone and sent him some photos of ideas we liked. We followed that up with a meeting at his shop, during which he showed us around and took us through everything he could do, which was quite a bit! We finalized the design and he sent us a scaled drawing within a quick turn around. The drawing looked exactly like we envisioned. Rob came to the house to measure and a few short weeks later, Rob and his crew were at our home doing the installation. During the installation, the one thing that stuck out to me was that Rob was very involved. I've seen company owners disappear while the crew is doing that actual job. Not with this job! Rob strikes me as a bit of a perfectionist and he really pushed his crew to do a great job. It showed in the final product. The other thing that showed in the final product is that Rob used quality materials and craftsmanship. We spoke to other companies before hiring Frazier Custom Cabinetry and they all planned to use inferior MDF products. Rob uses old-school joining techniques instead of relying on more expedient, but flimsier, methods. We could see this in how the crown molding was attached and how he built things in his shop. We got higher quality materials put together with finer craftsmanship and didn't have to pay more than what the competitors were asking. In short, if you're looking to have custom cabinetry done, hire Rob. He's easy to work with. He does what he says he's going to do. And his product turns out great. I'm already looking around for the next thing I want Rob to do for us!

Overpriced for the job quoted. Not competitive to the market and he's unfortunately a bit…read morearrogant, you'll understand once you speak with him. Wouldn't be my first choice; just get some bids.

My review is a bit late (cabinets repainted May 2018) but better late than never!…read more We had a positive experience with Mr. Faux and would be happy to use them again, should the need arise. We were selling our home and needed our cabinets to be brought back to life. We met with Chris and he was a huge help. We were able to tour the premises and everything was explained nicely. He steered us away from a certain look that he said might become 'dated' after a year or two so we were grateful for his honesty. So, since we were selling the house, we went with the basic off-white color as you can see by the photos. LOVE THEM!!! I believe it was his wife and possibly son (?) who came by the house and meticulously removed the cabinet doors and hardware. They marked everything with blue painter's tape and placed the hardware on the shelves or in the cabinets so as to have an efficient re-install. It took them a while but from what they were saying, it just makes things so much easier and more efficient when re-installing the newly refreshed doors and drawers. The kitchen looked so much better and more refreshed that I almost, almost, didn't want to move! It's a small, local business so be patient with them. They don't have a huge staff but they have a great staff.

Highly recommend Tiger Zhang if you need to remolding your kitchen. He is very responsible and…read morehelpful. His design meets my requirements perfectly. I have white shaker in my kitchen and I love it. Both the cabinets and countertops are all in good quality.

Highly recommend Washington Cabinetry for your kitchen refresh. Tiger Zhang has been very attentive…read moreand responsive to my various inquiries during the design and delivery process, and I could not be happier with the beautiful result. Thank you Tiger!!

Recently purchased a Washer at the Store. Jim Arata (Store Manager) provided OUTSTANDING service…read more Some words that come to mind are: Professional, Customer Oriented, Knowledgeable, and very Helpful . The Delivery folks who installed the Washer were equally OUTSTANDING. They meticulously removed the old Washer and proceeded to install the new washer. Before leaving, they insured and left the Laundry room was cleanliness. Definitely, Jim Arata and others are Ambassadors for Bray and Scarff.

I purchased a very expensive GE washer and dryer. The washing machine stopped working a little…read moreafter one year. They sent a service rep who ordered parts. Parts came in after not having a washer for two weeks. He puts the parts in and still doesn't work. So now we will be waiting again for parts and hope they can fix this. Here's the problem with Bray and Scarf. Good luck with anyone picking up the phone at the service department. If they do answer they are less than helpful. I called the store several times in Sterling and asked for the manager to call me. Still has not called. They take no ownership in their products they sell. I think Bray and Scarf used to have a good reputation years ago. But that's clearly over. I will never buy anything from this company again. Sadly you get better service at the big box chains. Update: The repair technician came to my house, and the parts he brought did not fix the machine. GE advises ordering additional parts. I called Centricity, the warranty company (All warranty claims go here). They told me that Bray and Scarf have not yet sent them the request for repairs. This is 4 days later. Additionally, the technician informed us that Bray and Sacrf do not determine when they reach a decision on whether the machine is unrepairable. However, Centricity told me that it is the technician from Bray and Scarf who makes that determination. So clearly, no one wants to accept any responsibility So, I called the service department, and again, I could not get through to anyone. Waited on hold several times, then was disconnected. So I called the corporate number, and the receptionist told me that they are "checking the lines." I assume she meant there is a technical issue. However, this has been my experience over the past several weeks: no one in the service department answers the phone. Also, the manager from the Sterling VA store has not returned my call.