In this day and age where individualized customer service and satisfaction is rare, it was so wonderful to experience both in December of 2015. It does not get any better than Shawn and his team. Last fall, my husband and I decided we needed to replace the carpet in our house, but were reluctant due to the bad experience we had when we replaced it a number of years ago. Specifically, we went to a company who promised the carpet they installed in two hours was great for pets, would last for at least 10 years and was easy to maintain. None of these ended up being true and truth be told, the carpet lasted only two years, but we kept it for much longer due to the investment we made. When we finally decided to replace it, we spent a lot of time looking so that we avoided the pitfalls of our last carpet experience. What we found is that everywhere we went, salespeople showed little interest in earning our business. They also were not able to answer many of our questions. Some of the places we went were big names places and it was such a surprise to see how little customer service or knowledge they gave to potential customers. The last place we went to that we happened to see when we stopped by our bank was Flooring and Cabinet Outlet. HOW LUCKY WE WERE TO STOP AT THIS FLOORING STORE. We could not believe how professional, knowledgeable, and customer service-oriented the owner was after all of our other experiences. Shawn went out of his way to educate us on the best carpet for us as pet owners. He was very genuine and did not pressure us in anyway. We were especially impressed that Shawn had worked his way up in the carpet business and it was clear how knowledgeable he was in all facets of carpet from picking out the best carpet thru the installation process. Shawn was in constant communication with us and worked around our schedules. He went to a lot of trouble to meet our timelines and also called around and got us sample swatches for us to take home. He wanted us to be happy with carpet color and insisted we look at in through the lighting in our home. When there was an error in the carpet when they were producing it, Shawn called us and told us about it and discussed options, keeping in mind our timelines. He went to a lot of trouble to still get the correct carpet. Shawn was so honest and dedicated as demonstrated by having his team putting the carpet in the night before Christmas Eve because the correct carpet which was suppose to arrive on Friday, arrived on Monday instead. Shawn came over to our house several times to make sure the installation process went as smooth as possible. The carpet is absolutely perfect and well worth the money we spent. If you want to hire a business man for your flooring needs who is honest, dedicated, has integrity, is extremely knowledgeable, competitively priced, flexible, communicates, and sells a quality product-look no further. Flooring and Cabinet Outlet is the best of the best and I am personally willing to give a phone reference to anyone that would like one. We could not be happier with our carpet and our whole flooring experience. read more

I came by this Gem of a store by accident. As soon as I walked to the store and met the owner, I knew my search was over for renovating my basement after a flood. Shawn and his crew did such an amazing job that I immediately asked them to renovate my kitchen. I can't be happier. Shawn and his team worked with me on the design, selection, and execution. Again, this jewel of a business began and completed the task in a timely, professional, and with patience. I changed the design for the kitchen mid-way and he worked with me to make it happen. I shopped around extensively before coming to the store by accident. The quality of selection, the impeccable workmanship, attention to detail, and the transformation of both my basement and kitchen is beyond my expectations. Perhaps for me the pace of their work was one of the best asset. It only took three weeks for them to demo, clean, assemble, and provide my dream kitchen. The stellar customer service coupled with Shawn's personal attention and care, as well as his staff, makes this business one that I would highly recommend to anyone, without any hesitation, who is considering any renovation. So, Thank you for making my basement and kitchen one that I will take pride in and will enjoy for many years to come. You and your staff are truly the best. Please feel free to provide my name and email to any of your perspective customers. Best wishes for the Holiday season. Arta, Tara, and Andrew read more

Flooring and Cabinet Outlet laid an exotic 5" wide plank brazilian tigerwood in my apartment. I received his contact information through a referral. We had an initial discussion on a Friday, he said he would send me sample pictures of different types of wood on Monday, and we made arrangements to meet the next day Tuesday. He followed through every time he said he would send something, and he followed through every time he said he would call. He went out of his way to open his shop late that Tuesday to accommodate my busy, unpredictable schedule. I was interested in tigerwood and was impressed he had a few varieties. He knew my timetable was tight -- he was able to order the wood, brought an extra person, and completed the job in one day (it is a small condo) three days later. From initial discussion, measurements, selecting the wood, and installation -- it took one week. The floors are beautiful. Shawn Nejad is nothing but professional and is excellent at what he does. I will go back to them for the tiling and backsplash for my bathroom and kitchen. I am a customer for life! read more

"wow" what a crew. i had contracted for Eman and his crew of workers to take over. I went into Flooring and Cabinets before Christmas i had talked to Eman, about doing my house floors.his contractor came and told me that the work that they were about to do in my house could not be done because the floors had settled a few inches. that i needed to see a structure engineer before they would be able to put in hardwood floors. Eman told me to go on and get the house sured up. when they are finished with that just give us a call, we will be ready to complete the floors. just as Eman had said they were ready,the Flooring and cabinet Guy`s came to my home and with professional ethics proceeded to replace my floors.In as little as a few hours had transformed my floors to a thing of beauty.i can only speak of only what i know. The floors are a thing of beauty.They are real craftsman . i would only tell you to give them the opportunity to convince you. if you don`t i can only say it will be your lost . read more

This company is top notch with amazing customer service. After contacting Shawn Nejad at the store about getting carpet in my home, he was there 2 days later measuring and less than a week later I had newly installed quality carpet at a great price. There was no waiting for 5 weeks like other places. All the employees that did the installation were very helpful and moved every piece of my furniture and were very careful. We decided to then have them refinish our wood floors, put in a wine frig where our kitchen cabinet existed, and put in an external vent for our stove top. They do EVERYTHING. I highly recommend this company and will definitely find more home projects for them to do. Unlike other contractors they also have a showroom with tile, wood flooring, carpets, and cabinetry. read more

Worked with Shawn and team on two recent projects. Finishing an unfinished bedroom and remodeling my master bathroom. They were outstanding to work with and the work is beautiful. They were patient and flexible in helping me make material selections and went the extra mile to help me find exactly what I wanted...as well as making adjustments to plans and fixing little things to make me happy. What should be a stressful process was made easier because of their care and attention. I recommend them highly and know I'll work with them again. Every one I came into contact with was exceptional in wanting to satisfy and meet my needs -- and I know I can be a challenge. Shawn and team are truly an example of the best customer experience. read more

Everything about Shawn, his staff, the prices, the quality of workmanship on my master bathroom remodel was beyond exceptional and awesome! I even had them do my laundry room with new flooring, new laundry sink, and paint, and that was beyond exceptional and awesome as well! I definitely highly recommend them, and rate them a 555 star rating, even above a 5 star rating!!! There is NOT another company that you should use except them!!!!! I am beyond ecstatic with every aspect of their work from coming to my home to measure to the final finish!!!!! read more

Flooring and Cabinet Outlet did a great job very quickly and at a fair price. They came to measure twice since we are quite particular and our kitchen had a lot of detail. The granite was beautiful, and we had a choice between many very reasonable prices. Also the installation was efficient. At the end of the project, they came out after the project was complete to fix some of our concerns. In closing this was hands down the best experience I have ever had from a customer service stand point. Choose this company and you just can't go wrong. read more

I needed a really quick install of new carpet, as I had one day on my new house before all of my household goods would be delivered. Shawn was very responsive and flexible and made time to meet my deadline. He came out the same night at 9pm to do measurements so that they could cut the carpet first thing in the morning from their factory. Shawn was very professional and patient. The turn around time was amazing, and the installers were very fast and efficient. I was very impressed and will absolutely use these guys again. read more

Shawn and his team redid all of the floors in our entire house. Carpet on two floors and beautiful hardwoods on the main level. We were very pleased with their work and prices. Everything was done in a very timely manner and went smoothly from start to finish. Shawn is very knowledgeable about the different options that are out there and helped guide us through the process. I would definitely recommend Shawn and we will be calling him again for any future flooring needs. read more

Amazing work and customer service!! We went in looking to replace our fireplace and walked out with a new fireplace, kitchen backsplash, floors and carpet! Customer comes first here and they went above and beyond to ensure the job was done correctly and we were completely satisfied! We are in love with our updated home and would definitely recommend Flooring and Cabinet Outlet to anyone! We also found their prices very reasonable!! A++ read more

Been meaning to post this for a while, but this place of business is great. We were probably their most difficult customer -- we had been living overseas and were attempting to remodel from a distance -- and they stuck with us, providing quotes and options for varying materials and ideas that we had. Once they got in to do the work, it was quick and the quality was excellent. Can't recommend these guys highly enough. read more

I was referred to Shawn via an Electrician I have worked with and I was not let down. Shawn was incredibly responsive and was able to pull together a pretty big project in a little amount of time. Shawn coordinated the removal of a wall, recessed lighting, dry wall work, painting, and of course some new LVP flooring. Pricing was fair as well. I will without a doubt use Shawn again. read more

Shawn and his team were great. They did a quick and professional job with my rental unit in Ashburn, replacing both the carpet and laminate hardwood that had been ruined by the previous tenant. After such a frustrating experience with the tenant, it was nice to have something go so smoothly and at a great price. We will definitely be calling again for any future flooring needs. read more

Shawn and his team remodeled my hall bathroom and powder room and did a fantastic job! Although I ordered cabinets, tile, granite, flooring etc in Feb., he was willing to hold off on the installation until I was comfortable with the Covid-19 pandemic. All his workers wore masks, minimized contact with me and still did a great job with the installation for a reasonable price. read more

Shawn and his team were great. They replaced my upstairs carpet and installed a new tile floor in my kitchen. Both jobs were done professionally and quickly. Shawn was a friendly interface and knowledgeable resource to help us make decisions on materials and timing. The floors look wonderful, Shawn's prices were very reasonable, and we strongly recommend his service! read more

I highly recommend the flooring and cabinet outlet. I got 3 quotes for a recent bathroom project. Shawn's quote had both competitive pricing and timing. They stuck to the schedule and worked everyday until the job was done. The quality of the workmanship was exceptional. I appreciate his communication throughout the process and will be using him again. read more

We had to match a new hardwood floor with an existing hardwood floor in an adjoining part of the same room. Shawn stopped by to measure and provide samples. His price was right and a few days later his crew installed the floor. It looks great and we are very pleased. Shawn and his team provided excellent, professional service and I highly recommend them. read more

I worked with Shawn and he was very patient in going over our options and sending us virtual media showing the expected design of our kitchen. The installers show as planned and everything was done in time before out trip to CA. I am very pleased with the service and I am going back to get my basement done with them as well. A++ read more