I hit a large pothole and blew out two tires. Active Towing was assigned to me, through AAA…read more Matthew from Active Towing was excellent. He went out of his way to help - even making several calls to tire shops in Barstow until he located one that had our size tires in stock. He was friendly, courteous and caring - a great representative for Active Towing.

STOP DO NOT USE THIS TOWING COMPANY AND GAS STATION!! FILL UP BEFORE OR AFTER GETTINg ON 40! I…read moresuspect the gas station and towing company that we think are fraudulently in cahoots! TEAMING UP TO TAKE ADVANTAGE OF PEOPLE! Do not come here unless you want TO PAY $250 FEE!!!! CHEVRON (31251 Goffs Rd, Essex, CA 92332) the only in about a 100 mile radius that is conveniently remodeling with not a single gasoline pump, only 1 diesel pump working. Called ahead and they did not inform me about the situation while I was on the phone just let me drive myself there to be taken advantage of. There's a tow truck guy named Tyler from Active Towing chatting it up with the owner of the gas station ready to charge you $250 for the service of giving you gas while you are stranded not able to make it to the next station because it's 50 miles away. He just waits there all day taking advantage of people and I suspect the gas owner and the tower are teamed up taking advantage of people. Very apparent when you are there. Had tons of empty gasoline refill containers. Why wouldn't you fill those up as a store owner and sell them if you have a conscience instead of partnering up with a towing company... Or leave at least one pump open while you remodel. Called the towing company and they said it's been going on for two weeks now. Everyone's making some bank. Wonder how long the remodel will take while everyone is cashing in so big! Shame on the towing company just waiting there with gas and still charging the whole $250. Reported to Chevron, the local sheriff, and AAA already.

State Farm dispatched these guys to pick me up out of the middle of nowhere. Terry contacted me…read moreand kept me updated along his journey and showed up exactly when he said. When he got there, he was amazingly sweet and went out of his way to make a crappy day end a lot better. Hats off to Terry for being such a kind soul!

Horrible company and nobody answers the phone. I had a problem with a driver and called, but…read morenobody answers. DO NOT USE

I can't say enough good things about Sal, our driver who saved me and my three girlfriends from…read morebeing stranded! I called AAA, and we got Sal within minutes! He tested my battery but called it, that my fuel pump had gone out. He then worked quickly and efficiently to get my car loaded up and drove us 200 miles home safely! He was delightful and made us all feel safe and comfortable. Thank you Sal!!! Five Stars, highly recommend if you need a long tow....call SAL!

We were stranded 20 miles outside of Needles, CA with a dead battery -- in the dark and in the…read morerain. In the middle of the desert. The woman in dispatch was super responsive and helpful, and she let us know that Anthony was on his way to us ASAP. We ended up waiting about 45 minutes because it was hard to find us in the dark, but Anthony was BEYOND helpful and reassuring. Anthony was great to make conversation with during the ride back also. Thank you all so much, you are lifesavers!!

They came to our house in great time and towed our vehicle to the shop Tyler is a very polite young…read moreman and very nice very professional thank you very much for the great service

Needed a jump and thenand then a tow the the owner was absolutely wonderful he was there when he…read morestated he would be he did the services he stated he would and he went out of his way to take good care of us I recommend him highly if you need services records were new and in excellent condition just a good overall experience thank you very much Richard

I had a great experience with Blue Angels Roadside Service here in Lake Havasu. They were reliable,…read moreprofessional, and very courteous from start to finish. The technician's arrived quickly, their truck was fully equipped, and they handled the situation efficiently and with real expertise. It's rare these days to find a roadside assistance company that is honest, dependable, and truly a person of their word. Blue Angels Roadside Service provided excellent customer service and made the whole experience stress-free. If you need roadside service, towing, tire repair, battery help, or emergency assistance in Lake Havasu, I highly recommend Blue Angels Roadside Service.

I was so stressed out, had to leave my truck overnight in a parking lot, called Blue Angels the…read morenext morning after reading good reviews about them online. They were there in 5 minutes, diagnosed the problem in 5 minutes, had me up and running and on my way home in no time. So glad I called them, I thought I was going to have to get towed to a mechanic and spend several hours there. Thanks to Blue Angels I didn't have to do that, if you need help don't hesitate to call them.

I recently called big D's and dealt with Mr. Vic. I'm a couple hundred miles away and he took great…read morecare of me and my project...Great communication. Quick response time. I would highly recommend these guys to anyone. Thank you Vic for the positive experience I appreciate you guys!

Big D's to the rescue. Prompt, professional and extremely helpful. Helped us out of pirates coveread more

What an amazing company. They really actually care. The off road recovery busted his butt to get me…read moreout of the predicament I got myself in to. Thanks again

Broke down in Parker with a boat hooked to the truck. Truck got stuck in four Lo.. called AAA and…read morethey dispatched a tow truck. At first they told me it would be the following day before they could get a driver to me , I had to get a little gruff with the dispatcher and requested they either reject the call so I could be re dispatched to another company or find a driver. They found a driver. I only had to wait about 2 hours and they sent a kid named Shane out... I being a former repair shop owner and tow truck owner myself, (retired). I was fully aware of the process and procedures related with this tow. Shane was cleancut, polite and professional. He informed me he was reasonably new to the trade and 3-4 years or so.. He was aware of my background and said he was nervous being critiqued by a veteran driver. i replied to him no need, you're doing just fine. all in all he was prompt, efficient, professional, and extremely accommodating to us. Thumbs up all the way around on this tow.

Update. After 3am came and passed, I called AAA and together we called dispatch. The woman on the…read morephone was very snippy and said she never gave us a time or ETA and they will get to us when they get to us and hung up. AAA mentioned they recorded all calls and was indeed told of an ETA time. Tow truck finally came around 9:00am the next morning. 11 hours after being contacted. An AAA manager called me to get my information for a complaint. Apparently this company caused an AAA member who was also waiting for a tow to have a serious medical emergency requiring EMT intervention because of the lying about ETA times. Our case wasn't as dire but it did result in being stuck on the side of the road for 12+ hours. Thankfully the tow truck got to them before it got hot and reached the 112 degree temps that are common in this area in summer. If I could give them 0 stars, I would. They deserve that much.

I'm at Needles Marina RV Park with a huge dent in my tire rim on my 5th wheel. Was worried that it…read morewas a slow leak and didn't want to hit the road with that worry. I called AAA. They gave me a arrv time of 2:33pm which meant a 1 1/2 hour wait. Active Towing arrived a half hour early and went right to work. Phil filled out the paperwork while Norm worked very quickly. They were done in less than 1/2 hour. No wasted motion! The spare was wedged onto the bolt holding it. It took some creative thinking and a big hammer to finally free the spare. Norm checked the air pressure and filled the tire appropriately. Very professional and fast!

We ended up in the middle of no where with two flats tires. We were lucky enough to have Misti come…read morerescue us. The service was arranged through our roadside assistance app, so that helped cover a portion of the tow. Misti was such a pleasure to talk to on our journey to the closest shop and made or rough day a bit better.

First off I'd like to thank Needles Auto employees , They really are a great team and provide a…read moregreat affordable service in all aspects from being able to purchase affordable used tires and other car parts to towing a vehicle anywhere it needs to be taken,with fast response times and the cheapest tow prices around , they even offer a lock out service. Again I'd really like to say thank you for everything your team has done for me .

Charge up front , Dispatcher Lied and said if they couldnt get out car we would not be charged. We…read morewere charged and she said we would be refunded. Owner said she lied and no refunds... How does that work. They sent a jeep out with a driver who cussed non-stop and got lost himself. So they want me to pay for his time. I would look somewhere else. I was charge because the driver got lost.

Easy to schedule transport of our UTV to a local shop. Quick and on time arrival. Recommend.read more