I never negatively review a business as I am a small business owner myself and everyone can have a bad day. However, the owner, the cost (surprise) and the service were simply awful. Fair warning, take your business elsewhere so that they can't ruin your vehicle or day !!! I would recommend a "0" but this app makes me rate it 1 as the lowest. one side note, don't trust the hours of operation on their website or front door. read more

Chose this company for window tint because my old boss recommended them. Got my windows tinted in September of 2025, less than a week later had a problem with the right side window tint peeling. Contacted Kevin, the owner, multiple times. He seemed to avoid me at every call, and didn't respond to texts timely. I finally, after 5 months was able to get a time scheduled to fix my window. When I was 2 minutes from showing up for my appointment I was told he had booked another car and to reschedule. When I asked when, I never got a response. Terrible customer service, and sub par work. read more

I had had my Mother's car detailed there, and although it was one of the most expensive ones, they did a nice job. I took my car for treatment of carpet beetles, and the owner's son said it would be between 350.00 and 400.00. They never called with a price increase, but wanted to keep my car an extra day. When I went to pick it up it was 750.00! I was shocked. Any reputable place calls if they need to charge more. My car was not fixed, there was still food in two sections, and when I got home and looked in the glove box and wheel well, there were still lots of mess and bugs. When I went over to discuss it, he said we never go in anyone's glove box. I said "why didn't you tell me to empty it"? Also he couldn't really excuse the wheel well, but said " look, if you want this problem fixed we have to take the carpet out, and it will cost another 3,00.00 to 4,00.00 to fix it. I said " Wouldn't it have crossed your mind to check a corner to f the carpet out FIRST? The car should have been detailed too for that price. I look forward to meeting them again in small claims court. I don't think a judge will like them taking advantage of a woman. Go to Lindsay's Detailing on Chamberlain Lane. Matt, the owner goes above and beyond helping find solutions for your problem, even though I haven't met him in person, he is the kindest man, with ethics and integrity. GO THERE! Thank you read more

Rude, disrespectful and overpriced. It could be so different I feel it's an ownership issue., read more

Daniel was very generous and helped me buff the bumper of my car quickly and without charge. A simple, active kindness but characteristic of this business. Highly recommend. read more

Daniel was extremely unprofessional all around. A gift card was purchased for an interior and exterior auto-detailing. The individual purchasing this gift card was told the car could be done for "around $300", and the gift card was purchased in this amount. Upon calling A&K detailing, we were told the services would be nearly 2x what was quoted. Of course, there is no option for a refund and we are now being forced to spend twice what others in the areas are quoting simply because we are now "locked in". I don't know how this guy stays in business with the attitude he had towards me over the phone! I would not trust him with my vehicle in any capacity. read more

My car was detailed yesterday and looks better than when I bought it. The job was done in a timely manner and a great job. It was nice to see a clean spotless car that was professionally done and will use them again in the future and refer A&K to all my friends. Thank you read more

Trust me: take your car here. I'm a tad OCD and have impossibly high standards, and even I was impressed. I dropped my car off in the morning and they spent the day cleaning it inside and out. Truth be told, my car looks better now than when I drove it off the lot. I have zero negative things to say. Give these guys your business! read more

A & K is THE BEST detail shop in Louisville and trust me I know. After stopping by to talk to Kevin, the owner, I felt like this place would do a professional job. When they were done my car looked outstanding. I have very high standards when it comes to car detailing. The staff, particularly Kevin and his son are always super friendly and take the time to nerd out with a detail enthusiast such as myself and explain all the steps needed to make your car shine. Not only would I recommend A & K but I would not consider ever taking my car anywhere else. This is a locally owned business that impresses me every time I have my car detailed. read more

Amazing is the best description I have. Service outstanding and the truck looked like new. Highly recommend. Some people complain about price but I thought it was reasonable and the result was well worth it read more

This place is a rip off and deserves a ZERO. Told me my "whole car" would be $280 and then the owner, who was not even there, claimed that the "whole car" does not include the exterior. The last time I looked, the tires and exterior wer part of my whole car. Also, I noticed, looking at all the reviews on this site, they are either one star or five stars. That tells me it is likely that the 5 star reviews are their friends and insiders and that their true rating is a one, which is the lowest and equivalent to a ZERO. And I see another reviewer was told they "never had a complaint", Please everybody, do yourselves a favor, .................................... and STAY AWAY FROM A&K! read more

I've been there twice. The first time I thought it was perhaps an off day. The second time, I realized they are high on price and low on integrity. read more

A&K did a pretty good job with my exterior detail. They are somewhat expensive but they do take pride in their work. They did a good job removing most of the surface scratches on my car for an extra charge. They did forget to clean the inside glass of car which should have been done according to the website. I was not there to pick up the car nor did I bother to call or take the car back to see if they would happily clean the glass. Overall it was a decent experience and would take my car back in the future. read more

Don't know if I'd give them the time of day. I called to ask for a price quote to have my interior shampooed and they were 100% impossible to deal with, very reluctant, and got mad (like told us they don't want to do business with us) for asking questions about how the pricing works. In all the states I have lived in never have I been to a detailing place with non set pricing. I ended up detailing my car on my own with products I purchased at pep boys for $20 and my car looked good as new. read more

Recently had my 2017 Mustang windows tinted and a full detail including wax. The quality of the work for the price was excellent and I could not be happier with the service received. To say it looks good as new is an understatement, it looks better than new! read more

Told them I had spilled a coke in the front seat of my car about 20 minutes before I called to make an appointment. They said they could get me in at 9 a.m. the following day and that it would be $275 for inside and out. When I arrived the next day I was told it would be $350 for everything. When I asked why the difference in price he said he could do it for $300 if I didn't want the carpets shampooed. When I told him I was told it would be $275 over the phone he said, "well that was over the phone". If you can't quote a price over the phone, well then, don't quote a price over the phone. Very poor communication and customer service, there are plenty of better options out there. read more

I have used this outfit several times. The car gets cleaned. The price is ALWAYS higher than quoted initially. They usually miss something. The excuses/explanations are well rehearsed. This time my window didn't' work when I picked it up. The owner (Kevin) explained there was no way that they were responsible. Just happenstance. I can't prove otherwise. I can just say that EVERY time I leave there, I feel like I have been taken. read more

This company is not very good at all. Their customer service leaves something to be desired. I had an appointment and when I got there the building was locked up tight as a drum and no one was there. When I called, the phone was answered by Kevin and he was very rude and made us feel as if it was our fault. I would not recommend this place to anybody, beware!!!! read more

This is the ONLY place in Louisville to take your car to be detailed. Kevin takes pride in his work and really goes the extra mile for every customer. I've taken my cars here for years, plus I give my friends and family gift certificates to take their cars to him. Great value for the price. Love that this is a locally owned family business. Keep it up Kevin! read more

The only reason I gave 1 star is because a star rating is required. I would not recommend this place to anybody. They charged me a ridiculous amount of money for a job that I could have done (and done better) with 4 quarters at the local car wash. Their website has not been updated and states that the complete detail starts at 209, and goes up depending on the condition of car. As someone who habitually cleans their car, I expected my cost to be at the lesser end of the scale. When I arrived to the shop, Kevin(the manager I'm assuming?) came out and examined my car. Told me it would run about 250. It was my fault for agreeing to this price. I left my car there. All day long. They had my car for 8 hours. I get a call around 4 saying my car will be good to go at 5. An hour before they close. I arrive and from a distance my car looks nice, shiny, it looks good. As I walk closer to the vehicle I notice specks all over my front and back windshield, almost like it got sprayed with something and it never got wiped off. Like a glass cleaner just dried on there. I opened the back door on my drivers side and the rubber gasket that protects water from seeping into my car was ripped. I was not happy with the job that was done to my car. I'm not a confrontational person, I paid, took my car and drove home. I had an air freshener in my car on my visor that was in there during the detail process. On my drive home I looked up to see my (8 dollar) air freshener was mangled and looked as if it had been beat and broke. This made me furious. Driving home and looking out my completely disgusting windshield made me even more furious. I finally called a day or two later and complained. Requested a full refund for the 4quarter job that I paid $256 for. The manager (Kevin) told me to come in and he would refund me for what went wrong. The place is 45 minutes from my house, I decided if I was getting a refund then this inconvenient drive would be worth it. I get to the shop and Kevin comes out and looks at the car. Says in his 23 years of doing this that he has never had a complaint(which I find unbelievable.) I show him the ripped gasket and he attempts to deny it, says that maybe I didn't ever notice it before it got cleaned. Says it would not be fair to give me a full refund. My idea is that $256 is a small price to pay to keep your 5star reviews. If someone is unhappy with a service, you refund them. No sir, I would not like a free detail coupon from you because why would I want to come back to your shop when you did a terrible job the first time? When you get your car detailed it should come back to you looking like it did the day it left the dealership. A&K does not provide that kind of detailing. Take your money elsewhere. read more

They did an awesome job! It took about 4 hours, but the whole inside of my car is back to looking brand new. They also got a stain out of my back that had been there for about 2 years. I definitely recommend them! They were also very nice and affordable! read more

Perfect job. Could not believe the difference. I thought it would look good but was very impressed with the detail of the cleaning. reasonable price. read more