Professional, knowledgeable, Transparent communication…read more Would definitely use again Responds in a timely manner

Vlad was wonderful to deal with. Really nice guy, great communication, very courteous, on time,…read moreneat. He repaired my oven, and was very fair in price and got the job done quickly. Would definitely recommend them!

This place is the best. Our drier broke the other day...the belt snapped that was on the drum of…read morethe drier. I called Redmond's after another place told me about them, since they did not have that part I needed . A friendly woman answered at Redmond's, took down the model number of our drier, and came back on the phone a minute later saying they had the part. I drove there right after, and the 2 men working at the counter were the friendliest guys. I went home, and my husband and I replaced the belt, and the drier is up and running. Thanks Redmond! I will tell others of this place, and I will definitely be back if I ever need an appliance part. Such friendly service!

Our refrigerator water/ice stopped working and we were referred to Redmond's for repair. Parts had…read moreto be ordered, and they had us up and running within 4 days. They are family run business, which has become obsolete these days, and were super pleasant to deal with. The price was great, and we will definitely be using them again, if needed. I would highly recommend them to anyone!

I would like to begin by addressing my recent 'one' star review of this yelp business account. I…read morewas notified that my review was taken down due to lack of detail. compounded by, I think, the owner of this account said he had no record of me in his files. Last Fall I had an issue with my refrigerator. It was only three years old and stopped maintaining desired cold temperature. When the technician arrived we discussed the problem and he began troubleshooting the issue. Subsequently, he then dismantled the interior of my appliance. Then accessed the refrigerators self diagnostic system. The verdict was, it could be the mother board, but couldn't guarantee that was the problem, but a likely culprit. I decided to move forward with replacing the mother board since the unit was brand new when I purchased this home, three years earlier. After repair was completed ten days later and payment in full for parts and labor. It was apparent the mother board was not the issue and the same problem persisted. I sent a text to Angel Appliance to see if the new part was of any value and I might be prorated for it or any parts that might be useful to Angel Appliance on any future repair that they might encounter ( as I had decided to replace the appliance ). I did not receive a response to my text. After purchasing and installing a new refrigerator, I had a similar issue develop with the new unit. I called my electrician who checked my electrical panel and all was in order. However, the receptacle behind the fridge turned out to be tied in to an adjoining GFI receptacle, a definite no-no according to my electrician and the apparent source of my problem. One of the first, if not the first of troubleshooting considerations. What I've learned... I purchased this home after it was flipped subsequent to a complete remodel. I recommend to anyone who buys a flipped property to do a deep dive into infrastructure during your pre purchase home inspection, especially your electrical components. Thanks yelp, for the opportunity to resubmit a more detailed review. Also I would like to upgrade my previous review to three stars. For four reasons. 1. Yelp's support of their business account holders and their requests for review scrutiny. 2. A valuable lesson in doing in depth research. 3. The opportunity we all have to live and learn via our personal and business experiences. 4. This business account holders vigilance in monitoring his account reviews ( especially the ones that aren't 5 star ). Seriously, no need to get all defensive. I did't correct my review, I simply added more detail at Yelp's request, after my previous one was taken down, So, thanks for the opportunity to post an honest detailed review. I mean you have only three reviews on your page, Also, it wasn't three years ago, it was last Fall 2025 ( and you said I didn't exist in your files ). My point was, since it seems to have escaped you. First things first, had you done troubleshooting the simplest thing first ( the receptacle ) as my electrician indicated, "Should have been one of the first, if not the very first" thing to look at. We both could have saved lots of time and money. A three star review seems quite adequate. Enjoy! And congratulations 50 years in business!

Very kind man came to help me out. Problem fixed in 5 minutes. He explained thoroughly the problem…read moreand what to do if it happens again.

I paid Pro Crew LLC on December 23, 2025 for refrigerator gasket parts that were supposed to be…read moreordered and installed. The technician told me the parts would be ordered the next day (Dec 24) and that I would receive an update on delivery timing shortly after. Unfortunately, that update never came. Since January I have sent multiple text messages and made numerous phone calls trying to find out the status of the order or request a refund. None of these messages or calls were returned. As of today: * No parts have been delivered * No installation has occurred * No proof the parts were ever ordered * No refund has been issued * No communication has been received After more than two months without a response, I was forced to send a formal demand letter requesting a refund. I hope the company resolves this situation promptly, but based on my experience I would advise others to be cautious about paying for parts in advance

The business has consistently shown poor communication and unprofessional conduct. Despite repeated…read moreattempts to contact them, they have not returned my calls or issued the refund that is due."

Excellent work! Highly recommend for a pool pump. Repaired within an hour and reasonably priced.read more

Amazing customer service, Devon help me and make sure I got the right part for my furnace. They…read morealso have good competitive prices. They went above and beyond on helping me. Definitely recommend this place!!

Peter was fantastic! Answered immediately, came next day on time, let us know he was 15 minutes…read moreaway.. Spent time on diagnostic with fridge and was able to fix in less than an hour. Very impressed with service

From the owner: Local & Reliable – Based right here in Staten Island and New Jersey, we’re always close by and…read moreready to help when you need us most

Repair work is super expensive, much more than other appliance repair companies out there. Got an…read moreestimate to fix one item for $1,100 and the second place we called fixed it for $580. A second item was quoted at $680 and again the repair was done for $240. Definitely do your research!

We just finished filing a complaint with the Better Business Bureau against this company…read more We contacted Mr. Appliance for service -we have paid approximately $1,547.55 for repairs to our Miele coffee machine, and the machine is still not properly repaired. Communication has been extremely poor -- our calls are ignored, and when we do receive responses, they appear to be automated AI-generated messages rather than actual customer support. What makes this even more frustrating is that this company was recommended by Miele Coffee as a certified Miele technician. For the amount charged, we expected professional service and competent repairs. Instead, nothing has been fixed correctly. Based on our experience, we strongly recommend avoiding this company!!!! Terrible Service!