Punctual. Responsive and easy to reach out. Showed up on…read moretime and did the job. No extra work recommendations if not needed. Nice person to work with , humble and polite

Service requested for a washing machine. The response time and turnaround were quick and punctual…read moreon the appointment. The diagnosis was free and accurate (this is the main reason for 4 stars). However, the issue is that the quoted replacement part was extremely high, and the quoted labor cost for replacement covered about one hour of work. I guess that the "free" diagnosis won't be free after all if I followed up and agreed to proceed. Speaking of time, the replacement part is no longer available new anywhere, and if I had bought a correct replacement, it would take less than 10 minutes to replace it. The alternative repair was done by me/DIY by following a YouTube video, and no parts were required.

Uh, EVERYTHING! Great local Westfield appliance store with great service, fair prices, honest…read moreadvice and the best installers in the business! They make sure everything is right and even show you inside tips about using your new appliance. Sound like the big box stores. I guess not! I never shop anywhere else.

Always a great experience at Elm appliance. They always listen to my needs and fit me with the…read moreperfect appliance. Their prices are very competitive with the big box stores! The installer Dan was very professional and courteous and made sure he answered all of the questions I had about my new appliance before he left. I can't say enough good things about Elm appliance! I highly recommend them!

Vlad is very knowledgeable and honest. He fixed our appliance and it's working great now. I would…read morerecommend his services.

Vlad was wonderful to deal with. Really nice guy, great communication, very courteous, on time,…read moreneat. He repaired my oven, and was very fair in price and got the job done quickly. Would definitely recommend them!

Whirlpool dishwasher not starting. Marty came the next day. Diagnosed the problem, went to get the…read morereplacement part, installed it same day. Problem resolved! Marty was responsive and diligent. Sought and made least expensive repair (control board interface) first (which worked!) before going to next, more expensive, option. Highly recommend Marty's Appliance Repair!

Marty is NOT your average handyman or repair servicenn. He is Far BETTER! Marty has done several…read morejobs for me - with courtesy, reliability, and perfection. He is exceptional. Do yourself a favor and find some things that need Marty's attention. You won't be sorry!

Great customer service! We were given a 4 hour arrival window and our service technician, Joe, was…read morethere within the first 15 minutes of that window (so rare these days)! Joe was very courteous and patient but was able to quickly diagnose our dryer issue. He gave me a quote and said he could repair it right then and there. We need warm and dry clothes so of course we said go for it! Within another 15 minutes, all was fixed and as good as new! Thank you Joe! Your expertise, professionalism and courteous service is an asset to the business.

They did a great job servicing my 35 year old Sub Zero. Very…read moreknowledgeable. THey fixed the ice maker and replaced the gaskets.

John from American Appliance Services is a brilliant technician…read more He will accurately diagnose your appliance problem and will repair it perfectly. He is polite, honest and respectful of your property. He will candidly tell you if your appliance is not worth the cost of repair. Service of this quality is a real rarity these days. Do not hesitate to give him a call. You won't find a more trustworthy nor more talented appliance expert.

Do not use this company. They told me that I needed a new fan motor in my True commercial freezer…read more I told them to give the the motor that they are removing out of my freezer. The Technician handed me a regular fan motor that didn't belong to my freezer. My motor was never changed and they charged me $895 for the repair. My freezer still isn't working. The picture below is the motor they gave me

My Whirlpool dryer is 16 years old. When it broke, I thought that was the end because it was so…read moreold. A new dryer really wasn't in the budget. I called Astre Appliance. Larry was punctual, professional, friendly and highly competent. He explained what the problem was and fixed it for a reasonable price. I highly recommend Astre Appliance repair.

side by side freezer leaking water onto the floor. contacted astre appliance repair service and…read moremade an appointment for the next day. Larry arrived promptly, provided a diagnosis and price quote. completed the repair quickly. very professional demeanor, price was reasonable, explained warranty. would recommend and will call him again when needed.

Highly recommend Cupo Appliance Repair. Joe was responsive, professional and was able to convert…read moreour gas dryer to propane quickly.

Called to have my washing machine looked at. Technician was on time for the scheduled appointment…read more He was able to diagnose the issue quickly. Unfortunately the cost for the repair parts and installation woild be very high. It would be better to get a new machine. Technician was honest and upfront. Had to be charged for the service call but appreciate the honesty.

Still awaiting a call back from 3.3.26 when they opened. today is 24 hours later. Not a very good…read morefirst impression at all.

One Pro responded promptly to my call for an oven repair. He showed up at the time he promised. The…read morediagnoses of the problem was thorough and all problems with the oven were resolved quickly and efficiently. I would not hesitate to call on One Pro Appliance Repair again.