Very kind man came to help me out. Problem fixed in 5 minutes. He explained thoroughly the problem…read moreand what to do if it happens again.

I would like to begin by addressing my recent 'one' star review of this yelp business account. I…read morewas notified that my review was taken down due to lack of detail. compounded by, I think, the owner of this account said he had no record of me in his files. Last Fall I had an issue with my refrigerator. It was only three years old and stopped maintaining desired cold temperature. When the technician arrived we discussed the problem and he began troubleshooting the issue. Subsequently, he then dismantled the interior of my appliance. Then accessed the refrigerators self diagnostic system. The verdict was, it could be the mother board, but couldn't guarantee that was the problem, but a likely culprit. I decided to move forward with replacing the mother board since the unit was brand new when I purchased this home, three years earlier. After repair was completed ten days later and payment in full for parts and labor. It was apparent the mother board was not the issue and the same problem persisted. I sent a text to Angel Appliance to see if the new part was of any value and I might be prorated for it or any parts that might be useful to Angel Appliance on any future repair that they might encounter ( as I had decided to replace the appliance ). I did not receive a response to my text. After purchasing and installing a new refrigerator, I had a similar issue develop with the new unit. I called my electrician who checked my electrical panel and all was in order. However, the receptacle behind the fridge turned out to be tied in to an adjoining GFI receptacle, a definite no-no according to my electrician and the apparent source of my problem. One of the first, if not the first of troubleshooting considerations. What I've learned... I purchased this home after it was flipped subsequent to a complete remodel. I recommend to anyone who buys a flipped property to do a deep dive into infrastructure during your pre purchase home inspection, especially your electrical components. Thanks yelp, for the opportunity to resubmit a more detailed review. Also I would like to upgrade my previous review to three stars. For four reasons. 1. Yelp's support of their business account holders and their requests for review scrutiny. 2. A valuable lesson in doing in depth research. 3. The opportunity we all have to live and learn via our personal and business experiences. 4. This business account holders vigilance in monitoring his account reviews ( especially the ones that aren't 5 star ). Seriously, no need to get all defensive. I did't correct my review, I simply added more detail at Yelp's request, after my previous one was taken down, So, thanks for the opportunity to post an honest detailed review. I mean you have only three reviews on your page, Also, it wasn't three years ago, it was last Fall 2025 ( and you said I didn't exist in your files ). My point was, since it seems to have escaped you. First things first, had you done troubleshooting the simplest thing first ( the receptacle ) as my electrician indicated, "Should have been one of the first, if not the very first" thing to look at. We both could have saved lots of time and money. A three star review seems quite adequate. Enjoy! And congratulations 50 years in business!

Peter was fantastic! Answered immediately, came next day on time, let us know he was 15 minutes…read moreaway.. Spent time on diagnostic with fridge and was able to fix in less than an hour. Very impressed with service

From the owner: Local & Reliable – Based right here in Staten Island and New Jersey, we’re always close by and…read moreready to help when you need us most

Dan from Ron's Appliance came to fix my washing machine. He provided excellent service and was very…read moreprofessional. He gave me advise on how to clean my washer using Tang! Who would have known. I asked him why my icemaker in my fridge was overflowing and free of charge he took off the freezer door and fixed the problem! Dan is highly recommended.

I liked the service guy but here is the problem:…read more I have a Samsung fridge which is known for freezing up and causing the fridge to stop cooling. My issue is honesty. I didn't mind paying the $65 service fee but $125 labor charge for 5 minutes worth of work and no parts replaced was excessive for something we probably fixed by unplugging it for 2 days.

They don't respond to messages in a timely fashion. Sometimes it's an emergency but they wouldn't…read moreknow that if they don't listen to the messages. I don't believe it when they say all agents are busy with other customers. I don't think there are agents answering calls. I've used them in the past- they charge a fortune to walk in the door, do a good job and I never had this problem trying to reach them before. Now when I really need help!

I can't believe this company gets good reviews. I used them for a Viking Refrigerator Recall , the…read morefirst tech that came to my house couldn't reattach the door so he called his boss (Danny) who when he arrived at my house I could tell he didn't want to be there he attached the door and was getting ready to leave when I told him the door was all crooked and he said that I needed a new door seal. I have PSEG contacts on all of my appliances so I called them and said I needed a new door seal, which the tech replayed that I didn't but replaced it anyway and the door was still crooked because I was told that Oceanic did not attach it correctly. I called Oceanic 6 times trying to get them to repair my door and was told that Danny said they did the recall and were not responsible for the door. I called Viking back and explained the problem and was given the name MG Appliance Repair. Wilson came to my house and after 2 hours fixed my door. I can't believe Viking would recommend a crooked company like Oceanic because of the shoddy work they do.

Aleksandr showed up the same day and was able to diagnose and fix the problem quickly. He was…read moreinformative and explained the issue and the possible solutions.

I recently had a great experience getting my refrigerator repaired by Aleksandr of Urgent Appliance…read moreRepair. From the start he took the time to carefully diagnose the problem instead of rushing to conclusions. He came to my house on three separate evenings to make sure the job was done properly. Throughout the process, he performed a thorough cleaning, replaced several components, and ultimately installed a new compressor. It was clear that Aleksandr is truly passionate and knowledgeable about his work and equipment. I also appreciated how communicative he was, keeping me updated every step of the way and even checking in by text the following day to see how the fridge was running. His dedication and attention to detail made the entire experience stress-free. In the end, I'm very glad we chose to repair the refrigerator rather than replace it, as it is now working perfectly.

I paid Pro Crew LLC on December 23, 2025 for refrigerator gasket parts that were supposed to be…read moreordered and installed. The technician told me the parts would be ordered the next day (Dec 24) and that I would receive an update on delivery timing shortly after. Unfortunately, that update never came. Since January I have sent multiple text messages and made numerous phone calls trying to find out the status of the order or request a refund. None of these messages or calls were returned. As of today: * No parts have been delivered * No installation has occurred * No proof the parts were ever ordered * No refund has been issued * No communication has been received After more than two months without a response, I was forced to send a formal demand letter requesting a refund. I hope the company resolves this situation promptly, but based on my experience I would advise others to be cautious about paying for parts in advance

The business has consistently shown poor communication and unprofessional conduct. Despite repeated…read moreattempts to contact them, they have not returned my calls or issued the refund that is due."

I'd give then zero stars if I could…read more After waiting three weeks to get someone out to my location, the tech walked in, looked at my dishwasher, closed the dishwasher door and said it would need a new control board at a cost of $600, and that I should just buy a new dishwasher. He was there less than ten minutes and charged me $138.61 for the service call. Being a retired service tech for many years, I figured I'd fix it myself (I didn't really want to, being an amputee on dialysis but after the tech did what he did, I wasn't about to try and call someone else. I ordered a new control board for the dishwasher for $185.44 and installed it yesterday (3/1/24) only to find that didn't do anything, and the problem was NOT fixed (the dishwasher wouldn't start), so I did some troubleshooting, and it turned out one of the wires on the door switch was severed I assume from the door opening and closing over the years. Total cost to repair it? About $0.25. (yes, a quarter - 6 inches of hook up wire and some shrink tubing to reconnect the wire.) It is my opinion he was only here for one thing. To get the service call fee, and not to repair anything. In my opinion, It had all the makings of a scam. In summary, I paid $138.61 to have a tech misdiagnose the problem which lead me to spend an additional $185.44 for a part I didn't need, and as far as I know, the part is not returnable. I spent $324.05 when all I needed to spend was $0.25 worth of parts. If you ever see their truck outside my house, you can assume I've died, because I'll NEVER call them again.

We've been using Brian and Anytime Service for decades and our experiences have always been top…read morenotch. Brian and his team are very reliable, honest and hard-workers. Ive purchased appliances, had repairs done on Holiday weekends and I can't say enough. Not sure what all these poor reviews are about. All i know is when you are using a company for decades and the work is always good, fair and honest, I think it goes a long way!

I needed to fix heating system in the unit. Horrible communication with Stacey. Not worth the time…read more She tried to gaslight me and make me think that she has spoken with me on phone before an appointment. However, my phone bill shows she didn't call at all, and she couldn't even provide the evidence that she called either. Be careful guys.

We called JLM and told them that our hvac unit was blowing profuse amounts of dust. They told us…read moreall that needed to happen was for them to clean the motors and install air purifiers. For this they charged us nearly 3000 dollars. Our home health aide was here and took pictures of the inside of the hvac unit and found piles and piles of dust all over the inside of the hvac unit. When we called them they told us they were not a duct cleaning company and that we needed to call one. We found an excellent duct cleaner who also happens to do hvac work. He told us in no uncertain terms that we had been gauged. He thoroughly cleaned the mess inside the hvac unit that JLM left and then thoroughly cleaned out all the ducts. He spent 10 hours here and charged us 1000 dollars.If you want to get ripped off call jlm , they'll do you right.