Thank you, Casey, for a swift and detailed home inspection! Your feedback helped me (as a remote…read morebuyer) more clearly understand the condition and issues associated with my prospective home! Your report has proven instrumental in productive and constructive conversations that will facilitate my home-buying experience. The Proctors - California

Paul/Jessie have been spraying my house since 2002. Highly recommend this company. No fuss, no muss.read more

Told us we had lice when we actually had bird mites. Ignored us when reaching out to tell them they…read morewere wrong. Prevented apartment maintenance from fixing our AC unit since they thought we had lice. Dealt with a hot apartment and bird mites while they ignored us. Had to hire another pest company just to prove to our apartment that these guys were wrong.

I needed a bug termination treatment. Contacted Mug-A-Bug. No more bugs at all. Very friendly with…read morecustomer service as top priority.

I love these people! They have been taking care of my house for almost two years now, ever since a…read moremouse walked across my living room in broad daylight, saw me, and said, "Hey, roomie. What's up?" That is a true telling of exactly what happened. Drew, the technician, was out at my house very shortly after my semi-hysterical phone call. He is so nice. Super friendly and great at his job. I never a mouse again. Even the mouse sign was gone in a couple weeks. And there's a really nice lady in the office who took my hysterical (I was lying about the "semi") phone call. I have forgotten her name, though I have talked to her several time because I suck like that. She is very helpful. And pet friendly. I was worried because I have rabbits (as pets, not as an infestation) and what kills mice kills rabbits. But it wasn't an issue. My bunnies could not have gotten into those traps, but just to be sure, Drew hid them very well. In conclusion: mice dead; bunnies alive; nice people, me happy.

This guy needs to learn how to drive again. Not allowed to take a left but he did it anyways and…read morealmost side swiped a old lady and he didn't even realize he did it. I did call him to let him know so he should be more careful and all he did was yell at me with the f word several times. Very rude. I told him do you think this a good way to represent your company and he told me F you. I sure would not do business with him.

I had an exterior ant problem. Chuck showed up to investigate and I decided to just have him…read morespray. He was able to do it right then and there; no second appointment needed. Very congenial man, very efficient and reasonably priced. I recommend him, he's been in business for more than 25 years.

Steve got right on getting a checkup scheduled. Gage was…read moreefficient and descriptive as well quite neat!

this business installed heating/AC unit in December of 2025. it was satisfactory, we had wonderful…read moreheat. now May arrives, we need air conditioning up and our air conditioning fails to work. this is where the problem starts. we called to report the air conditioning isn't working. my husband asked for a technician to take a look. long story shorty, it appears that elmers do not stand behind their work until you get angry and fight with them to send out a technician. turns out, according to Elmer's that the wiring was not working but they couldn't be bothered to fix their issue. I strongly recommend that you should shop around for sheet metal work, before settling on this business. The issue is is once you give them your money, forget the follow up service because they only followed through after we got angry.

My refrigerator kept tripping due to being on a GFI breaker so Royal Electric came out and wired in…read morea new outlet and circuit for my fridge and what a difference. Hunter and Joseph did a great job and were friendly, knowledgeable, and efficient. 10/10 recommend great job!

The first electrician very clearly had no idea what he was doing. I wanted a fixture hung with…read morerequired entering my attic and an outdoor outlet that stopped working some time ago fixed First, no one called me to let me know they were coming which is just poor customer service from the start. Second the clueless electrician spent the first hour (their minimum billing time) wondering all over my home checking every outlet trying to find some mysterious GFI that just had to be the issue. Eventually he leaves (to pick up another electrician who knows what he is doing to some extent as well as a suitable ladder). The other electrician fixes the outlet and they poorly hang the fixture before being asked to leave after another hour as to not a waste anymore time or money. $160 for one hour of actual work. Never ever again will I do business with this company and recommend others not to as well.

Reached out by phone and left a voicemail. An hour later I got a text from Angela asking what I…read moreneeded. I asked to talk about it via phone xall instead of text. Never heard from them again. Wouldn't recommend.

I have been a customer since the inception of this company. The people are very professional,…read morecompetent and caring. Definitely a 5 star customer friendly company!

Highly recommend!! This company deserves a much better rating! We had a severe problem with our…read moreplumbing and traced it to the septic tank. Neither a plumber nor another septic company had been willing to address the problem. It was a very hot day, which made our request particularly unpleasant. But Cut Rate DID COME and they fixed the whole thing!!!

Cut-Rate was my first call in search of a plumbing service…read more My initial conversation was with a human answering the phone. She was very nice, she listened to my description of what I was experiencing. I sent her a picture of a potential problem and she processed it with expertise. She never made me feel put off. I don't recall her name. Generally, I would call a few companies but I liked her and scheduled an appointment, without calling others to compare. Dan was the service man that came out. He found the problem to be less than what I had anticipated and saved me half of what I expected to pay, and fixed it promptly. He too was very pleasant to work with.