They were great communicating with them. Very nice and helpful, I had to have some cancer surgery…read moreprocedure done and cancelled my appt I have not seen the bugs this past week so have not rescheduled at this time . If they come back I will for sure all high country.

We scheduled a wasp removal service, just the service, and when the technician arrived he got us to…read moresign two documents for what he said was that days service - which turned out to be a lie, half true at absolute best.. Upon reading the document it looked like it was signing us up for a monthly subscription service of some kind and I questioned it - and the tech said that is not what it was for - but just for that days service -only - which included their standard 30 day return check up respray visit and the only thing that would be charged was the one visit; That "we were not signing up for anything additional" - like we arranged on the phone call to get them out there in the first place. He also said he would not be able to conduct the work without the document signed which permitted them to work on the property and the document was just a standard one that is needed every time. We sign the agreement for: "allowing them permission to access the property for coming out there today, and nothing else." Two documents, one for what he claimed was to access the property and another to acknowledge the use of the chemicals they were using and things proceed at pace. Fast forward two months later they signed us up for a subscription plan of some kind which we certainly did not agree to, stating that document as the premise and tried to drop by and schedule, on their own, return visits - which we certainly did not agree to. Sneaking the up sell fraudulently as the "standard document for the service call." Luckily I got it all on camera. Not only that they never did get rid of the wasp problem in the first place and the store bought twin pack cans seem to continue to do a better job. Your mileage may vary, but I will be warning my friends and family about soliciting these guys for business with dodgy practices like that.

Great company! I interviewed a few companies before hiring Ed. He is always a pleasure to deal with…read moreand he is very thorough. We have not had any issues with pests. Affordable and effective. Highly recommend if you are concerned about children, pets, or your own exposure to pesticides. Ed took the time to listen to my concerns and discuss an effective plan that protects the house, us, and the environment. He is always a pleasure to deal with during treatments.

Ed was great to work with. Wasps are gone.read more

The agent told me my dogs would not be exposed to the mice after the mice had eaten the poison. My…read moredogs brought me several dead mice. I had to buy a lot of extra sticky pads to augment their treatment and they charged me more than quoted. Will not use their services again.

20 Jul 23 - he was on time and did an excellent spraying the outside and inside of my house &…read moregarage. This company is a relatively new company who is not even listed on Google. The owner of the company was the one who came and told me he started his own company after working for other companies for several years. He charges a flat rate of $175.00 which is a great price because I called two other companies and one quoted me $275.00 and the other one would not give me a quote instead he wanted to talk to me on the phone. Highly recommend this new company where the owner is friendly and did a great job spraying my house!

Highly recommend Mario and his services! Responsive - was able to respond to my text request in…read moreless than 20 minutes and also provided same day service. Effective - removed the yellowjacket nest and all the insects.

I called Preventative Pest Control for help when I had a wasp nest inside my electrical panel. Even…read morethough I called in the afternoon, Mauricio came out the same day to solve my issue. He is friendly, capable, professional, and a pleasure to deal with. He communicated with me every step of the way and I was able to pay him conveniently online. I will definitely call Mauricio the next time I have any sort of pest problem.

So we had a different pest control service and it turns out he just wasn't a fit for us. I noticed…read moresome little holes in the basement wall and thanks to 2020, our cursed new home, and simply our luck... termites! Our original guy quoted us $1045 for the treatment which involves tearing up our brand new flooring!! Nope! I called Terminex (waited about 15 minutes to speak to someone but I assumed that was due to covid) and was told the estimate is free and that they could have someone out that following Monday so yeah, sign me up! Monday comes and I get a call from Ryan stating that he doesn't actually work on Monday's and that he had to reschedule with me for the following day. He was completely apologetic and I was totally understanding! Mistakes happen. Ryan shows up and confirms that sure enough, we have free loaders eating our house and not paying rent! Ryan gave me an estimate on the spot and had already told me all the benefits they offer when I contract with them. I believe it was $1245 but they didn't have to tear up the new flooring or do anything extremely invasive. They also cover the damage to the rest of the home if anything other than the affected 2 walls start to show trace of termites while under their care. While there Ryan gave me a quote for the quarterly service if I switch over to them for our usual service and it was only $9 more than our current service and clearly had more potential since I could call them every day for service if needed! The termite install happened just days later and was so fast and easy! They put plugs every 10 feet around my home that they will check on yearly. Easy peasy! So we signed up for their quarterly service and were told we would receive a call for scheduling. It was a Thursday afternoon so we assumed we'd hear from someone the following week but instead we received a text reminder on Sunday about our appointment on Monday.... nope, doesn't work for us. So I text back and didn't receive a response and didn't want to miss an appointment not knowing when the next might be so I proceeded to rearrange my day of meetings to make it work. At the end of the day, we received the service we paid for and are happy with the results. Based on the other reviews our takeaway is to call well in advance to schedule our upcoming service so we avoid being automatically scheduled at times that won't work for us and we'll try to call first thing in the morning to avoid long wait times. Both of which we have already experienced already in our short time dealing with Terminex.

Never showed up gor the estimate. I called they lied and they are not to be trusted. I still need a…read morebid.

Outstanding service! First time user…read more Jeff responded right away, came to the house same day, proposed plan options and got it done quickly. And all at a reasonable price. No more squirrels in the house! Hopefully I won't need to call again, but if I have some other critters I know who to call!

Hi! Property Manager here. I wanted to say Tyler is absolutely amazing. It has been a pleasure…read moreworking with him. I have never encountered such a polite, professional, and extremely knowledgeable tech. Give the man a raise! He deserves it. :)

For nearly 1.5 years, I have been a highly-satisfied Deft Pest Solutions customer. Each tech who…read morehas performed quarterly services on my property has been punctual, knowledgeable, detail-oriented and attentive to the needs of the customer. Special thanks go to Thomas, the tech who serviced my property today. He is personable, exceptionally meticulous and, clearly, takes pride in his work. Shout-out to the entire Deft Pest Solutions team for keeping my home free of pests with an array of pet-friendly products.

Ryan Scott with Deft Pest Solutions handled our termite inspection and did an excellent job. He was…read moreprofessional, thorough, and took the time to explain exactly what he was looking for and why. I came away understanding the warning signs to watch for on my own property. Highly recommend him.

I called for spiders and the first time they came i really didn't see any difference in their…read moreactivity nor population. When I called Mug A Bug they said to wait a few days for the product to take effect. After a week I called them again and they apologized and promptly sent Cesar again. I have not seen any spiders in the last 3 days since our home was sprayed again. I am happy with their response and plan to use them again when I need to

Outstanding Service!! First of all, we spoke to someone right away (had to leave messages with…read moreothers who never called back). Kade was our technician, and he was wonderful in explaining what he was doing and what we should expect. He did a complete job both inside and out. Since then, we only saw one bug, but it looked like it was close to dying. We will have him out again in the Fall before the freeze.