Most Overpriced car in town. You can get a $7 higher quality wash down the street or $9 high…read morequality wash right over in sycamore next door. This is a completed automated wash, zero personal attendants unlike the other car wash. There's yet another car wash option just down the street for $6 for the basic wash with hand drying. You may consider tipping, but those are the price points. There are also no free vacuums at this location, $2 to vacuum your car, so that raises the very basic car wash cost here to $12, definitely not worth it. The drying portion of the car wash left my car dramatically wet, seriously what drying?!?

The vending machine for cleaning supplies is either out of order or doesn't dispense the product…read morefor which you've paid. I've learned to deal with this by bringing my own window cleaner and Armoural but, nonetheless, it's frustrating. The self wash is fine and reasonably priced -- when they're open. Unfortunately, they close a lot. I believe they've been for sale of and on the last several years. Today, after bringing my own cleansers and washing my car's exterior, I discovered that all three carpet/apolstery cleaners were out of order. I need to find a new car wash. Premier is anything BUT premier!

Great staff, great wash. I love that they pre-spray my car - no one else in town does that.read more

This place sucks. Card readers are always down, bays are always dirty from the bro-doser pickups…read morethat spray off all the cow shit in town, not auto shut off if you forget to hit 'end' when you're down and you'll get charged $20, also near impossible to get and help or service when trying to contact someone. Can't imagine this place being in business much longer with the quality $3 auto car wash off Route 23 now. It's right by Portillos and you get a great quality wash from it. Also there are free vacuums there. Much better. Don't waste your time or money at this one.

I didnt read the other reviews too deeply but i came in for interior cleaning for my minivan, didnt…read morehave any big issues like spills or pets so i didnt need detailing, but the inside of the car def looked rough after all the mud rain snow road salt and dirt of the past 6+ months.. was able to come in without an appointment, and they got started in my car right away, and they were really fast, and i was impressed with how the car looked soooo much better and refreshed after Very reasonable pricing and ill definitely come back regularly and tell my friends about this place

I paid 34$ for the ultimate car wash what a disappointment!…read more I chose this car wash because it's close to me and they had the best ratings! Not only they did poor job of washing the car, I discovered cracks and paint chips on the car's body! I wasn't aware and thrilled about the car going through an automatic drive-through wash first then they do a hand wash. Very upset and frustrated! Who's gonna cover the paint chipping all over the car? Moreover, the plate numbers were bent! Is that all your automatic car drive-through is doing? They rush you so there is no chance to inspect the car properly. Every time I point out something needs attention they respond: don't worry! They don't listen, they're in a hurry, and now I'm the one super worried! I just realized that in the receipt it states power wash rubber mat! And they only vacuumed!

Employees are always nice I like to see that with the younger gen now adays. I always tip. I live…read morein Sycamore but go here when I'm in town. Never once have I had an issue. Been going here for yrs.

Be advised - this place WILL damage your car and will NOT cover you. Their equipment ripped the gas…read morecap door off of my car and management refused to provide any support, telling me it was my fault. This was after they showed me a drawer filled with at least 20 gas cap doors they had found from other cars after going through the wash over time. This is clearly a trend based on other reviews in this section. It's a car wash. There are tons of them. I would strongly recommend not choosing this one.

First, I'd like to start out that I never go to car washes because I hear horror stories. The end…read moreof January of this year, to get the salt off my car, somebody suggested I go to a car wash. I happen to be driving past Britain's car wash on 31. I pulled in, paid my money, went into the booth, the car was washed and I left. The minute I pulled out. I had static and no radio. I had no idea what was going on. Over the next few weeks everything else started to not work, my GPS, my phone, little things weren't working. I went to the dealership and they asked me immediately if I went to a car wash. The answer was yes. They said this is car wash damage. I went to Gerber collision and glass to have it repaired. After I called it into State farm. I knew exactly where and when it happened. Gerber also confirmed that it was 100% undeniably related to a car wash. The only car wash I went to was Britain's in Dundee. When I reached out, the owner told me without a doubt and without any uncertainty, it was impossible for his car wash to do that to my car. So my $10 car wash or whatever it was, turned out to be over $2,000. I have a $250 deductible that I had to pay. I know that it happened in that car Wash. I'm disappointed that he immediately threw his hands in the air and said couldn't have been us. That's impossible. It's possible and it happened. I didn't run all over calling car washes and accusing them. I had one car wash, at the britons in Dundee, and it damaged my car and my roof. I'm sure their car wash is great when it works, but I hope this doesn't happen to anybody else. What bothers me more is the attitude of it couldn't have happened here. It's impossible. Shame on that car wash, stuck me with a $2,000 claim on my insurance and at $250 deductible. Shame shame shame but I believe in karma.

I used to have a monthly membership, the one time I went twice in one day, they declined me and…read moresaid I had to pay. That same day I cancelled my membership and was done with them. You can only come ones a day! They are NOT unlimited and false advertisement. Also, the rims do not get cleaned through their Carwash. But the Carwash on McClean for the same price leaves your rims super clean. I left this message on their Facebook page for others to be aware, and they disabled my commenting. Good job Brittain's car wash!

The winter muck shell coating on my car was starting to take on a life of it's own so it was beyond…read moretime to show it some love. Plus I knew that my wife would be thrilled to receive a clean car back as a surprise. I was in the area on other business and was hoping there was a hand wash place that could take good care of me. Enter Ralph's. I called ahead to inquire if they could handle the rack on top of the car and they said they were pretty sure, but if it was convenient, to come in and they would take a look see. Turns out the rack was not an issue and despite the fact that it was an unseasonably warm Friday afternoon, Ralph's was able to process my car in a very decent amount of time which is usually not the case at car wash places on nice days in the wintertime. I needed 'The Works' which is not cheap, but I knew it was both worth it and needed. There were a few up charges to note, like most places, they charge a little more for bigger vehicles; and mats were not included, they were extra, $8 for a set of four, which I feel should be included. Having said that, the car came out looking great both inside and out. When I checked out, they gave me a discount of some sort which negated the oversized vehicle add on charge, and to boot, gave me a stamped receipt that was good for an exterior wash in the next 7 days. So a great experience was had, the customer service in the lobby was expedient and friendly; and the best part of all, was that my wife was floored at how well cleaned her vehicle was and commented that she would be going back to Ralph's because they do a better job than some of the other places we have tried. Get it cleaned at Ralph's!

I got there 5 min before they opened, and the sign on the building was lit up and said open. I went…read moreinside and he said we're closed I said sorry your light was on, and he was so rude and said it didn't say that. I went outside to wait until 8 am. When I came in he continued to treat me with an attitude and told me I should have seen the sign on the side of the building. I said how are new customers supposed to know this. TJ unfortunately was the manager so I could nothing about it. I did get my car washed, and mad sure I tipped the guys good, they're not responsible for the manager treating customers like dirt. I will never step foot in that establishment again.

Excellent value, service and quality…read more. My car made some unfamiliar sounds and would not turn on. Bockman's quickly towed my car and was able to give a detailed inspection and fixed my car in no time. Aside from great timing and service, they offer tons of great benefits and deals unlike no other!

Once again, I had the opportunity to place my trust in Bockman's to solve a problem…read more They came through like champs, and my problem is solved. As always, they provided transportation with an amazing young lady named Sam. I never doubt that the work is always performed with honesty and great expertise. In the world of automotive repair, you can't always trust that the work was performed properly nor honestly. My experiences with Bockman's have proven that they never provide less than a 100% of quality service and trust. I definitely value them.

Poor drying, soap left on car, no tire shine on $20 wash when asked they say it doesn't work but…read moreoffer no refund. Workers stand around and don't spray vehicle down

Damaged my car with the spraying wand and then denied it. I heard the guy hit my door and saw his…read morereaction. Liars.

Great wash that offers interior window cleaning and vacuuming- employees pay attention and hand dry…read moreafter blower stage

I have been going to this car wash for 18 years and it has always been great. Lately it has been…read moregoing downhill. I went today, paid $32 for the paradise wash and they didn't clean the inside of my windshield, they didn't wipe down the dash, they did a sub-par job at vacuuming, frankly, very disappointed. I dont think i will be going back which is extremely disappointing to me since I have enjoyed thier services in the past.