Had service when we moved-in back in 2021. Someone actually just asked me why cleaning service to…read moreuse and I realized I never posted after the service. This is a warning- We actually found the maids through Yelp. I wish I read the Google reviews before booking but I went through a Yelp search for cleaning services here in Orange County. I was specifically looking for a service to clean the house before we moved in. Here's the rundown: overpriced and underdelivered. I specifically chose The Maids because of a few factors: they claimed to clean EVERYTHING (windows, doors, walls, ceiling fans, doors, appliances etc.. but they don't), they use disinfecting cleaners which is important in our Covid world, they specifically focused in move in/move out cleaning which is what we needed before our big move in, and I was able to talk to someone about every expectation before booking. I was very clear and even received a confirmation email for all the work that would be done. Please don't be fooled by any of the above because nothing was left as expected. They left the house doing half the job- soap scum still in the shower, dirty windowsills that weren't even touched, a dirty microwave and stove, hand prints on windows and walls were still everywhere (from the previous tenant who had kids), and a broken carbon monoxide detector because it was knocked off the wall. After the crew left we we noticed all the issues- the dirty appliances that were never cleaned, the dirt still on the windowsills, the smudges on the windows, and the other doors/walls/other surfaces that didn't look like they were touched. It wasn't what I was expecting for a crew of 4 people at $220 per hour. When I informed the sales manager of the issues I was told different stories and excuses for different issues. They did offer for a crew to come back for a cleaning but we were already in the process of moving our belongings in and had started to clean what they had failed to. I was extremely unimpressed with this lackluster service, especially for the cost. It was silly to pay someone for what was originally supposed to be delivered and we had to do ourselves. The best they could offer was knocking an hour off for a job half done. My suggestion would be to book another service.

I wish I read the reviews on other sites. it's a shame because this was a yelp referral and I had…read moreno idea. poor service and even worse customer service. We scheduled a move in clean that we were very upfront with expectations and they failed to deliver. some areas of our house were barely touched with photos to prove it

Inquired through Yelp for a Spring cleaning project. Hudson Pro Cleaning Services got back to me…read moreright away. I hadn't had my house professionally cleaned for almost 2 years and wanted all the basic services plus baseboards and windows to be done. Two individuals showed up and knocked everything out in a little over 3 hours. They were courteous, hard working and very thorough. I highly recommend this cleaning company and will be utilizing them again. Thanks again! Tinsley

My expectations were not met as it relates to the actual services provided. I was charged $250 for…read morea deep cleaning service that was not rendered in its entirety. Two people arrived at my home. One worked while the other talked. Half of the services that were included in the package were not performed. A second service was requested with regards to the carpet being cleaned (another $50) and the cleaner arrived an hour and a half later than expected. For both services that were done on two separate dates, the timeliness to report to the job was off; and lastly to the overall professionalism as it relates to customer service there was none. I will never use this service again!