Had service when we moved-in back in 2021. Someone actually just asked me why cleaning service to…read moreuse and I realized I never posted after the service. This is a warning- We actually found the maids through Yelp. I wish I read the Google reviews before booking but I went through a Yelp search for cleaning services here in Orange County. I was specifically looking for a service to clean the house before we moved in. Here's the rundown: overpriced and underdelivered. I specifically chose The Maids because of a few factors: they claimed to clean EVERYTHING (windows, doors, walls, ceiling fans, doors, appliances etc.. but they don't), they use disinfecting cleaners which is important in our Covid world, they specifically focused in move in/move out cleaning which is what we needed before our big move in, and I was able to talk to someone about every expectation before booking. I was very clear and even received a confirmation email for all the work that would be done. Please don't be fooled by any of the above because nothing was left as expected. They left the house doing half the job- soap scum still in the shower, dirty windowsills that weren't even touched, a dirty microwave and stove, hand prints on windows and walls were still everywhere (from the previous tenant who had kids), and a broken carbon monoxide detector because it was knocked off the wall. After the crew left we we noticed all the issues- the dirty appliances that were never cleaned, the dirt still on the windowsills, the smudges on the windows, and the other doors/walls/other surfaces that didn't look like they were touched. It wasn't what I was expecting for a crew of 4 people at $220 per hour. When I informed the sales manager of the issues I was told different stories and excuses for different issues. They did offer for a crew to come back for a cleaning but we were already in the process of moving our belongings in and had started to clean what they had failed to. I was extremely unimpressed with this lackluster service, especially for the cost. It was silly to pay someone for what was originally supposed to be delivered and we had to do ourselves. The best they could offer was knocking an hour off for a job half done. My suggestion would be to book another service.

I wish I read the reviews on other sites. it's a shame because this was a yelp referral and I had…read moreno idea. poor service and even worse customer service. We scheduled a move in clean that we were very upfront with expectations and they failed to deliver. some areas of our house were barely touched with photos to prove it

Professional .., team of 3 ! Respectful & on time!…read more3000square foot home! We have 2 dogs & 2 cats.., so we have lots of dust & fur! They moved everything! Furniture, shoes & everyday home items! Did a fabulous job! Definitely having them back!! 10 Star service!

My husband and I hired this company as a gift given to us after we had our second son. The team was…read morea husband and wife. They made my house shine like I have never seen it before. They were so thorough, that my husband had to kick them out at the end because they were still cleaning way after the kids were sleeping. They were at our house from 9 am to 8pm, and I am not sure if they ever took a break. They were hard -working, and courteous. We would definitely hire this company again. Worth every penny.

Incredible and Professional!! Mike and Crew were incredible!! Thanks for cleaning our Floors at…read moreMadison's and Jason Patrick's!!

Amazing in every way from the inital phone call... to the estimate... to the finished job!read more

Professional and does an thorough job . I highly recommend . Goes above and beyond. We will be…read morecalling her again to come Clean our office and I will be hiring her to come clean my personal Home .

From the owner: We are a family owned and operated cleaning service and offer great discounts to veterans and…read moreseniors contact us anytime !! We offer indoor and outdoor cleanings