These folks get it done, and have at this house for years. When you live in an older house…read moresomething always needs attention. We woke up on Sunday to find the bathroom sink stopped up and we could not clear it. These folks were called first thing Monday and they were there just before noon. After checking out the problem, they brought in a heavy duty Rigid drum machine, and they had the drain cleared in less than an hour after they arrived. Quick and clean.

They came out today to fix my upstairs shower at my condo. It was a mess and from 8:30 am to 9:47…read morewas the time total it took them to repair it. The problem upon building the shower the first time it was correct. Although it took 9 months for the landlord to approve it they replaced everything correctly and new. They were punctal,polite and very professional. I highly recommend if you have any plumbing issues within your home and or your condo or townhome that you called these people first the prices of fair and the professional professionalism that their plumbers and assistance.

Transou was very responsive and all of my interactions with them were positive. John replaced an…read moreoutdoor spigot which was original to the house (50+ years) and had been leaking for a while). He also replace the on/off know with a more user friendly shut off handle. The cost was a bit pricey but everything else is these days. I would use them again.

Transou's has a renovations department that does design/ create and install! We had an emergency…read moreissue where our kitchen sink literally collapsed. We desperately called plumbers all over who said "sorry " they don't do this work. But at the last minute Transou's saved the day! Thank you Daniel Everett who worked last night and finished the job this afternoon.

Reasonable value, quick response and the first guy did a good quality job on a Friday afternoon…read more Unfortunately, I needed emergency service on Saturday due to a failed fitting connected to the new parts. The person they sent really struggled to fix a pretty simple connection and he caused significant extra flood damage. He did such a bad quality job, I will have to fix it myself to avoid a future failure.

Asked to have a quote to replace about 3 feet of pvc pipe with a couple sleeves and a "T" on 1.5…read moreinch pool pump line. They quoted me $776 and charged me $50 just to quote it. I did it myself. It cost $20 for the materials and took me an hour to do the job. It was difficult for me, due to a back problem, but I was not paying such a ridiculous price to do such a simple task. I will never use this company again.

YELP will NOT allow a review to be submitted without a star rating. Thus, I put 1 star, but frankly…read moreZERO stars deserved‼ Not impressed. Choice Home Warranty (CHW) assigned this company to take care of a plumbing issue for me. I was sent the appointment date & time. This company was a NO SHOW, NO CALL. I attempted to contact them using the # proved by CHW which also matches the # you have listed. The phone rang for extended period when finally voicemail answered. Their ENTIRE E-N-T-I-R-E outgoing message was in Spanish‼ I'm not trying to be mean but I DO NOT SPEAK NOR UNDERSTAND SPANISH ‼This morning BEFORE 8 am I get a call it is someone from this company's # delivering a message. I have NO Clue what was said, because AGAIN the Message was ENTIRELY IN SPANISH ‼ As stated at the beginning of this review NOT IMPRESSED‼ CHW has been informed of the situation AND to assign someone else to my issue.

I broke my outside faucette handle off and the water would not stop running without me going under…read morethe house to turn all the water off. I found Alvarado Plumbing and asked for fast service because I could not leave all the house without any water available. Alvarado came within 20 minutes, assessed the problem. He went to get the part and returned and fixed the broken faucette in about 15 minutes. He was very polite and honest. I highly recommend them.

Kenneth replaced both of my heat pumps. He did an excellent job and was very professional. I was…read morepleased with his pricing. I highly recommend him for any HVAC services.

Great Experience, very knowledgeable, great pricing,would definitely recommend this company.read more

I recently purchased an electric vehicle (EV) and was looking to get a home charger installed. Duke…read moreEnergy has an EV charger prep program to get reimbursed for preparing your home or garage with said charger. They will reimburse up to $1,133. After extensively asking Duke all the questions to get this reimbursement, I asked for a list of contractors they have worked with. They gave me a list of 5+ electric companies. Go Green was the 3rd one I called and the only one that answered. Right away, they showed me elevated service. I explained the situation to them and they offered a free consultation to come check out my garage and give me an estimate for the EV charger installation. The very next week, Richie, the technician, came out and met with my husband to check out the space. The first estimate was a little more than what we wanted to spend (with one expensive part being the cost of the surge protector). My husband asked if we could provide the surge protector would Go Green supply the labor for installation. Richie said they could do that and also that he will come up with 5 different customizations of estimates based on different services and promotions. Richie left and within a few hours, the estimates were in my email inbox. I ended up choosing one of the mid-level ones and signed the invoice ocking in the price. Go Green had to order some parts so installation happened a little over 2 weeks later. Richie was the technician for installation too. It took him and his partner a little over 2 hours to install the charger. The city also needed to approve the charger so Richie said Go Green would handle the communication with them so they could come out. I did put in a request with him for a certain day and the city was able to accommodate. Once I received all my documents (the proof of EV registration, my paid invoice, and the approved permit), I applied for Duke's EV charger prep program. I was rejected about a week-ish later for not having an itemized invoice up to their standards. I immediately called Go Green and told them what happened and within the hour, they emailed me a new invoice which I re-submitted to Duke. Two weeks later, Duke emailed me approval for the program and two weeks after that, I received my check in the mail. This is a long review, but I wanted to explain the full process of working with Go Green to get approved for the EV charger prep program. I cannot recommend them enough. They are efficient and professional. I am extremely happy with their work!

The technician I had months ago did an exceptional job. Phenomenal even…read more However, today the customer service team needs an overhaul. Their communication with customers is subpar, at best. I scheduled an appointment around 9am. By 4pm I had to call and ask where the technicians were because not one "customer service" or "dispatcher" called to provide an update until after I called them. All they can do is say they understand, and couldn't even guarantee they could have me a technician the next day. As a customer I would like to think their service would be better. Not to mention HVAC is not cheap, so this is certainly not a "get what you pay for" quality review. At least offer compensation for your failure to deliver.

One of your employees pulled up next to me at a stop light and made a motion for me to roll my…read morewindow down. Once I did he began raising his voice to me about his "wife and children drive on this road and I don't need to be texting and driving" Mind you I had just gotten off the telephone with a family member and was laying my telephone back down in the seat next to me. He was driving a white F-150 pickup truck with your company name on the side of it. He had beard. Once he finished chastising me for something he didn't even know he took off from the intersection at Union Cross road and Wallburg road headed north on Union Cross squealing tires and accelerating at a high rate of speed. If these are your employees I would never call for your service.

Very helpful and kind individual thank you for putting my septic lid back on for me…read more.........................