The staff members were prompt and courteous as they installed two new tires on my Toyota Prius…read more As I waited, a staff member made sure that I had access to the television set in the office and offered me a Coca Cola. I was impressed to see positive reviews of their service on a poster that had been placed on a wall of the office.

So I have never had an issue with this place. I've had my Subaru serviced here more then once and…read morethey have always done a wonderful job. The owner is very knowledgeable and so are his workers. They are never after the money they are very reasonably priced and I definitely trust the work that they do. I would definitely recommend this place to anyone.

We've been coming here for years. TriStar specializes in everything from breaks to tune ups to…read moreanything mechanical. They actually specialize in BMWs and exotic cars too. Great people, reasonable prices, and even better service. Highly recommend coming here for all of your auto mechanical needs.

I've been coming to Abe's for years now, before he was even on route 6. My family has been going to…read morehim for years! When it comes to a reliable mechanic he's my go too! I honestly wouldn't let anyone else touch my car new or old, he's fully efficient. Granted it can get crowded, which requires the wait. However, if you want quality service and trustful service, you'll wait!

Great customer service. Repaired front brakes and replaced front tires on recently purchased used…read morecar.

My favorite neighborhood car service is Chris' in Carmel, New York. They are courteous, timely and…read moremost of all professional. I appreciate timely reminders of up coming services. I just had my car inspected. Mark, the service representative had my car in and out within 30 Minutes. The office staff is friendly and you can usually get an appointment within a few days depending on the required service. I have recommended Chris' before and will continue to do so!

I love my new Crosstrek!!! I am new to this brand as I bought my first Subaru last week. I was…read moreabout to get a new upgraded Jeep the next day, but thought to just check this store out as I pass it on my way home every night and have never considered Subaru as an option. I was surprised to find that the new models felt very sporty, sharp, upgraded technology, comfy, and really really nice... enough so that I got very interested in changing my mind to consider the Subaru over my Jeep! My sales person Kayla was outstanding... her knowledge about the cars, options, process, etc and her great personality and patience with my questions makes her stand out as the best I have ever dealt with in my 8 car purchases at dealers throughout my life. And let me mention she also stayed very late after store closed to help me as I arrived close to closing due to my work schedule, as well as the time she spent when I picked up the car to teach me how to use all the cool gadgets in my new car!!! She took care of me from start to finish!! She deserves the best sales person of the year award!!! I also met the manager, Nelson, which he was absolutely wonderful as well... he has such a welcoming and very friendly/nice personality, his kindness, patience, knowledge, and help with deciding which car was the right fit for me, was so appreciated. He offered me a very fair trade for my car which I really appreciated. I will add he also stayed very late after hours to help me decide which car was the best fit for me, which was soo nice of him. He is truly the best store manager I have ever met !!! Rich, the very nice and helpful financial gentleman that spent time to provide, review, and process the paperwork for dmv, loan, trade, etc was also fabulous. He answered extra questions I thought of and offered me a few other options with the loan and protections which also really helped me as I finalized everything. I really enjoyed my time with him as well... such a great man. Due to all of the reasons I listed above, I decided that night to buy a Subaru, not just from any office, but from that office in Brewster, put the deposit down, and drove off with my new car the next day. My new purchase happened and was based on the outstanding teamwork of these 3 individuals and the experience and service they provided to me. Thank you for all you have done for me, I am so happy I walked in your dealership that night..was the best 'let.me check this place out' I have ever tried... walked out happier then when I walked in. I know their service dept must be as good.. I love my new dark gray hybrid Crosstrek.. it is gorgeous and has the best technology features!! Not to mention the safety ratings are top of the top and is known for being the best in the snow too, need here in CT. All my neighbors and coworkers are making comments that they think it is beautiful and hot.. very sporty!! Every day I can't wait to drive to and from work for my 1 hour commute.... I just love driving in my new Subaru... I am sold.. I love Subaru now!!!... Btw.. I also love the app that I can turn on my car ahead of time from anywhere, to get cool with ac or warm the heated seats while I wrap up at work, etc .. or check to make sure I locked my doors and lock them.. and can turn on horn and lights to scare off potential losers trying to get in the car... while I lay in bed or anywhere! I highly recommend if you dont live close by, take a ride to Brewster Subaru, it is worth it for the experience and to drive off with a gorgeous car/SUV, etc.!

Low ball trade in value. Hard sell on Subaru warranties. Dont buy here. White Plains and Stanford…read moreHave much better deals.

This might be the first time I brought my car into a shop and the check engine light came on…read moreafterwards. I had gone to a different dealer and they did a full inspection of my car after aligning and balancing my wheels and an oil change. The ONLY issue they found was that might right wheel bearing needed to be replaced as the back of the car was making a louder sound. I went into Billy's a week later (because they were cheaper) to get the right wheel bearing replaced and after I got the car back, the car was louder than ever. All of the sudden my left wheel bearing supposedly had an issue as well despite another dealer saying it was in great condition. Two days after leaving the shop, my check engine light has been on and despite a few calls to the dealer, no logical explanation has been explained and overall service was awful. I guess you get what you pay for here - strongly recommend going anywhere else, even if more expensive.

This has to be the most corrupt, deceitful mechanic shop to have ever exist. Since the end of…read moreAugust, My 2014 Ford Focus has been spewing out thick white smoke for two weeks straight. My boyfriend and his mother kept pushing me to drop my car off there to have a look at. I was wary as it being a very small shop with practically no review online, but with both of them telling me they have gone here for 15+ years and this shop knows what they are doing, I took their word for it and dropped my car off the first week of September, The worst mistake in this entire world. A week and half later and a $900 bill from the repair shop, Absolutely no cure for the smoke. All was done was a oil change and a treatment was added to the oil for the smoke. We were told the car will forever be like this. OBVIOUSLY, There is something wrong with the car. After some googling online. I opened my hood, pulled out the ignition coil AND DRENCHED WITH MOTOR OIL. The valve cover gasket needs to be replaced. So because I'm afraid of my car being further destroyed by this horrific shop. I am now forced to either spend 1,000+ at a certified dealership OR repair it myself, a beginners in mechanic. PLEASE DO NOT BRING YOUR CAR HERE. RUN AWAY.

They destroyed the engine in our new car -- only 6k miles, no problems -- by botching a simple oil…read morechange. The car broke down on the highway while driving with kids. The car had to be towed to a dealership where an inspection found no oil in the engine block, the result of the Gulf station improperly installing the new air filter. The catastrophic oil leak required an expensive engine replacement. Even after learning of our experience, and knowing that we were without our family car due to his shop's obvious negligence, the owner then refused to cover the costs following his insurance carrier's denial of his claim. And his insurance company just told me that he did not have active coverage because he has been failing to make regular payments. That forced us to involve our own insurance in order to cover the $15k-plus worth of work. We just got it back, nearly a month after it broke down.

They get you in and out quickly always accommodating honest fair not what you expect in car dealersread more

Everything went well. Great place for a complete car wash. Love the care by the attendants. I'll be…read moreback.

On time, courteous, no upselling. Quiet waiting room with…read morefree coffee. Efficient repairs.

NOT HONEST, Car Inspection - I went to my car dealership a month and half before the appointment I…read morehad at Brewster Service Station. I had 3 tire sensors that needed new batteries. The dealership, which always gives a good once over inspection at every visit, unsolicitedly said my tires, that were purchased in 2022, were good (not fair or bad as those were the choices). When I brought the car in for the NYS Inspection at Brewster Service Station the owner said I needed 4 new tires and 2 new breaks. I told him I was just at the dealership and they said everything was fine. He told me because it was Connecticut that they don't know or understand the New York inspection process. He peeled the inspection sticker off the car and would not approve the inspection. I left because something didn't feel right. I rarely use the car and only had 150 miles added on the car between the appointment at the dealership and the appointment with Brewster Service Station (1 1/2 months). Thankfully the dealership has 2 branches and I decided to visit the same dealership's New York branch where they do inspections. I had them do the NYS Inspection over again. I mentioned the tires to the customer rep but not the breaks, as he could clearly see the inspection sticker was gone. They approved my NYS Inspection and said the tires should not have failed my inspection. I then asked about my breaks. Again, I did not mention to the dealership what the Brewster Service Station said about the breaks and I expected them to be consistent. The service rep at the dealership said my car has break sensors and the breaks are fine. I almost spent $1600 plus when I didn't need too. I've heard from others that this station has done this and it is clear from the reviews on Google he does this often. He knows he has you between a rock and a hard place especially when he eagerly scrapes the inspection sticker off. He is a dishonest person. DO NOT USE THIS STATION.

Avoid. Dishonest and unprofessional…read more My son's car taken to shop due to breakdown on I-84. After a couple of weeks--including the New Year holiday--of them "helping" us on warranty claim that likely includes a major engine repair, they hit us with $1k of storage fees and the clock would juscontinue to click. Justification--"the insurance company will pay." Storage fees are for customers who abandon vehicles not for shops to run up bills. Piggish behavior. God only knows what charges they'd layer onto an actual major repair. We have since towed car to a reputable dealer who will take over from here