If you are going to breakdown, break down somewhere close to A&R Truck Equipment. They will turn a bad situation into an interesting experience. Great people, great service! Thank you Dave & your crew! We will always remember Chamberlain, South Dakota! read more

I was told by another shop in town to call them as they do road service. the guy said it's your only choice here and you ain't gonna like it. Well he was right, the woman there obviously doesn't like her own life so be mean and dishonest with everyone. She has to be an owner cuz no one would ever hire her. she acts as harsh as she looks. read more

Francis picked me up in Kimball and drove me and my car to Sioux Falls. Not only was his service great, his company on the drive was fantastic too! He went above and beyond in helping me once we got to the dealership in Sioux Falls too. Thank you!! read more

Do not, I repeat, Do not go here. Literally go anywhere else but here. Our bus was flooded, and we had to call someone to get it towed. A&R were the only ones we could get a hold of to help us at the time, and they came out when they could do get the bus out. The towing process was smooth, and those two men were very nice and did their job great. Then, everything changed. We followed the bus to the shop, and we headed in to talk to someone, figure out how much we owe and pay the bill. You know, normal things that you would do once you were provided a service. So we go inside the shop, and stand there for a while without anyone saying anything to us. Then someone asks what we need, and we let them know we are the bus people. One woman says "I think they are outside working on stuff still, and they will be inside soon". Then sits down and continues working. We sit there for probably 30-40 minutes without a single person saying anything to us, updating us on anything, or giving us ANY ANSWERS whatsoever. Then, a man comes out from the back. I read his name tag, and it happens to be the same name as the owner. I assume since he owns the business he would probably help us. He sits there staring out the window for a while, and then says "so you're the bus people, huh". We respond, and think ok someone is going to explain something. Then he kind of just sits there and says "yeah, that's what happens." Doesn't really say anything to us whatsoever. We inquire about the bill and his response "I still gotta work that out". So we ask about getting the water drained, and someone to check on the fluids. We ask him if they have time tomorrow to work on this, because it is urgent to get the fluids looked at before the engine is worthless. He assures us he has room for us and tells us he can squeeze us in to look at the bus the next day. He starts typing stuff on the computer, and doing things. We are thinking, oh he's probably trying to crunch the numbers to let us know how much we owe. . . then he helps 2 customers right in front of us, as we continue to wait. It's almost like he didn't want us to know anything, and we had to twist his arm to get any information. We have been sitting in there for about an hour at this point, maybe more. We go outside because we are confused, and want to even see where our bus is. So we go outside and are talking about what the hell is going on. Then the door shuts, and the owner is LOCKING US OUT. Yes, locking the door. So we ask where the bus is, and he says "I think it's across the street". He thinks its across the street? We ask about coming back tomorrow, and he tells us yes, come back tomorrow. This feels like an episode of Punk'd. It's unbelievable. So we are so tired, and sick of this guy we walk across the street, and still can't seem to find our bus. So we have to call him, again. Basically begging for answers at this point since that's difficult to give someone. He tells us the bus is locked behind a gate. Hmm, that's weird considering we never gave consent to that, asked you to do that, were told you were doing that, and have no access to all of our stuff inside. (We live in a converted school bus, and our lives are inside. You would think he would at least tell us this information so we could grab some things before going to our hotel). So he tells us someone can come unlock it. We wait, and nobody comes. So we have to walk back to the shop, and get on the of the people that helped tow us out to unlock the gate. (I am not making this up, this is all real) He unlocks the gate, and we go get some stuff out of the bus that we need. At this point its utterly shocking the way we have been treated, and it doesn't even feel real. So we go back to the hotel. The next morning my bf goes to talk to the owner, and HE IS OUT OF TOWN. The same guy that JUST told us to come back in the morning, and JUST told us that he would help us with the bus, and he had time to look at it. Everyone in the office starts laughing and making jokes about how they thought our bus was going to be dumped, and they didn't know we still wanted it. Literally the most unprofessional thing I have ever heard in my life. So my boyfriend is fed up, and comes back to the hotel to let me know what happens. We end up calling another mechanics shop, because at this point we don't want them near our bus, and we want our stuff away from them. They still don't have a bill for us at this point, which is insanity. So we arrange something with another shop. We have to walk back to the shop a 3rd time and this time we have to demand our bill, and get our bus out. The lady that was there was unsympathetic, didn't seem to care about us at all, and seemed extremely bothered that we even approached her. We tell her that we are not messing around anymore, we need our bill, we need it now, and we want our bus off of their property. Long story short, we had another company tow our bus off their property. CRIMINALS. Do not go. read more

Well I'm on my way across country and my Chevy blazer decides to turn off and no one can figure out why. Luckily this place came quickly to pick us up! The gentlemen that got us was great! His name was Scott and he was a real friendly guy and dropped us off at the Chevy dealership! Then after told us the best priced hotels and dropped my sister and I off at a diner just down the street from our hotel to get a hot meal before calling it a day. Great guy to talk to and glad he grabbed us just before dark! GREAT SERVICE! read more

Headed on a cross country trip, and got the obligatory flat tire on the highway. Called up this reliable place, and the man who answered said he would come into the shop even though it was closed so we could buy a used tire to replace our flat. It was fast and professional, and best of all- affordable! If you need help on the road, call these guys. They will take great care of you. read more

Recently had work done here. It took a lot longer than needed. They did work that we didn't ask them to do - probably just to make the bill higher. I will not be going back. Long story short- we paid over $12k to get a turbo repaired. Let that sink in.... 12k. read more

A couple of weeks ago I needed 4 batteries for my semi truck. It was a Saturday night and no parts stores were open. I called A&R and spoke with Dave. He said to come to their parking lot to spend the night and he would meet me at 8am the next day. Dave not only came in on a Sunday, he was there by 7:30am, had the batteries in stock, gave me a very fair price and I was on my way. I am surprised by the other unfavorable reviews, because I received great service, especially for a weekend. read more

RV broke down on I-90 and Good Sam arranged tow to A & R. They were kind enough to give us electric hookup and let us stay in motor home during service work. It was determined that the problem was extensive and they suggested we take the RV to a Cummins Specialist in Rapid City. The owner arranged the 210 mile transfer on a lowboy. I appreciate that they were looking out for our best interest. Owner and all employees were very kind and considerate. read more

Paid 160 for a 4 mile tow on a small car BMW. Went to pick up the car the next day asked for a few minutes of help to get it on my car trailer and was told $90 hr shop time with min charge. Very Rude owner! The car exhaust full of rocks from how it was unloaded into the rock junk area. Scratch on side, I'm sure I can't prove. Very bad experience. Usually SD folks are way different. Would not recommend. read more

broke down in oacoma, s.d. camper would not start. a&r was recommended by willrodt ford. a&r suggested i get approval before sending a tow truck from chamberlain. good sams approved. a&r sent a tow truck and a mechanic in a separate vechicle to make sure the rv had to be towed. ended up being towed. mechanic transported our family of four to the dealer. once there i tried to tip them which they graciouly refused. told me the cost of the mechanic and tow was covered by good sams. thank you a&r truck, willrodt ford and good sams club. read more