This review is long over due and for the service department. During a cross country trip my truck…read morebroke down right near this dealership. First thing the next morning we walked back to the dealership to tell them why my truck was there. They took me right in and could have hosed me for some major repairs. Turned out my fuel pump went while I thought it was something major. They were honest with me and did charge an arm And a leg for the repair.

Didn't seem too overcrowded or busy, but was professional! A lot of clean and pristine vehicles,…read morebut had a decent amount of the same models. Overall, this place is primed in being one of two dealerships in the area! Not hard to find.

I was in town for the Scavenger's Journey (about 4 hours away from home) when my vehicle started…read moreshaking/vibrating heavily! I was in Chamberlain, & had to wait until someone opened. They guys at CarSwap checked me out & determined the problem, but did not have the parts to get me going. They called all over the area to find someone who could help. The sent me over to Riverview Chevrolet as they were told they had some parts to help. Allison assured me right away that they would check everything over & see what they could do. She also offered me one of their vehicles to drive right away. I was too upset to take her up on it, so just went on a long walk. Chuck, one of their service techs, offered to check out my vehicle even though I had no appointment & he had other work to do. He was very thorough, & came up with a list of items that needed to be addressed--well over what the vehicle was worth. He even showed me what was wrong under the truck & showed me how it was very unsafe to drive it. He offered to fix the items that would get me home as safe as possible, for the least amount, as I would never be driving that truck again. They even threw in a free tire as one of mine was "out of round"!! Their kindness was just overwhelming!!! Later, Allison even insisted I go for lunch & get in some sales with their vehicle so that my entire day wasn't just used up in the mechanics shop!! Yes, it was a large bill, but they didn't have to add me to their list of repairs, & Chuck even worked through his lunch to put me back on the road sooner!! They went out of their way to give me the best customer service , as quickly as possible for as little cost as possible!! I am forever grateful!!! THANK YOU!!!!!!!!!!!!!!!!!!!!!

Hello! I just wanted to take a moment to thank the gentlemen at this business who helped me out on…read moreFriday, June 23! I came in with a "vibrating" Chevy Avalanche, & the man at the counter took me immediately to his young service tech to get me some help! This young man was so helpful & polite & drove my truck, put it up on the hoist & checked it all out for me! This shop did not have the parts to get me going , but called all over town to see who could help me out!! (I was almost 4 hours away from home!!) They sent over to the Chevy dealer in Oacoma, & they were just as helpful. The truck had to eventually be sold to salvage, but I am overwhelmed at the kindness of everyone in this area, & their helpfulness to get me back home, safely!!! They did not even charge me for their precious time! I am so very grateful to everyone here, & must say that this is one of the cleanest, most organized shops that I have ever been in!

Solid place to.do business. Kind and professiinal- They do what they say they will do- thats very a…read morebig deal. Thank you! Shout out to Robert in sales!

A BIG Thanks to SEBASTIAN SANCHEZ for the excellent service he provided to David and me on our new…read more2026 XT5 Cadillac. He explained everything to us. Also a big thank you to Jessica Hanig for her service and to Alan for explaining the all the new gadgets on our new car. Thanks to Beck Motor Company for the service you have provided to me over the years.

They had my truck for 3 months they wanted like $350 on top of what my warranty paid for gaskets…read moreand other things I guess but give it a brand a rebuilt transmission so they shouldn't have been none and they eventually just charge me the 50 they were supposed to but they threatened me because I put a bad review on Google and if I didn't take it down they wouldn't do the work and I've been stuck again very bad place to do business with one mechanic Sean stole some medication out of my vehicle and bragged about it for secretary lied about the scheduling of it even to the owner of the company and she got away with it had to take it down to the Chevy dealership to have the transmission put in as a Ford Company couldn't do it but not recommend doing business here at all by selling or repairing a vehicle Bad Company

Bought a used car for our 15 year old granddaughter. When they got it home, found that the entire…read moreframe underneath was rusted and flaking off. Called to tell them about it, and they got angry and defensive. We just wanted them to know that they shouldn't sell cars in that shape for use by young first-time drivers. They did end up taking it back, and we traded it for a more expensive used car. The salesman even said he had sold us a "piece of shxxxt" car. Now I see the car is back on their website for sale at the same price they sold it to us for. They just want the sale, and don't care about customer service, AT ALL! We are done with them.

We were traveling through South Dakota in July, pulling an RV, when my DEF pump decides to go out…read more It's a Friday afternoon around 3:00 when I called Wegner Auto to see if they could help. Keith, the service advisor, was able to find a willing technician to stay over long enough to check out our problem. The technician diagnosed the problem, found the part in stock, and he had us back on the road in just over an hour! It's customer service like this that counts, and their people are the ones that make their business outstanding. You were a blessing to us!

sell you parts that don't work then charge you $35.00 restocking fee. so they know parts no good…read morebought still reselling so they can charge someone else for a part that doesn't work. what a scam. Buyer beware.

If Mel opened a shop closer to where I live, it would be my go-to shop!…read more My girlfriend and I were driving through South Dakota on a road trip and right as we went down into Chamberlain to see the nice view of the Missouri river, a "low oil pressure, shut off engine immediately" warning displayed on my dashboard. I pulled over right away opened the hood to find my battery smoking and it smelled like rotten eggs (which is a sign the battery is in a terrible place). This happened later in the evening so we called a local tow service and they dropped it off at Mel's with us hoping he would be able to take a look the next day. This was day one of our week long trip and with a low oil pressue warning we were a bit worried about our situation. I arrived first thing in the morning at Mel's shop to speak with him about my car. I told him the situation and then Mel asked for the keys and went to work right away. There weren't many places to go around his shop (that I knew of) so I hung around while he looked at. After a few minutes he found that the oil pressure sensor was bad. He replaced that and then worked on replacing the battery as it was obviously not ok. When he finished replacing the battery we went for a drive on the highway to make sure the voltage and the oil pressure were fine. It is my understanding that in some cases where the battery has the characteristics as mine did in this case that the alternator could be overcharging it. The voltage and oil pressure were consistenly fine on our ten minute drive so it seemed the only problem was the battery had just met its time. The bill was very reasonable and we had no further problems the rest of the road trip. It was almost nice in some ways to have my car break down when it did so I was able to bring it here to save on repairs. Mel is plesant to talk to, seems like a smart guy, and helped us out in a pinch. As long as Mel is still in business, don't worry too much if your car happens to break down while passing through Chamberlain.

Mel helped me out with an air conditioner that needed recharged while on a trip to Yellowstone. He…read moreworked me in first job of the morning and had me on my way in 20 minutes with a happy family!