Amazing customer service both trips here in the past two days…read more Stopped in late one night and then the next day for a new battery. The guys were all super helpful and humorous. Stellar service. Great prices. Friendly and willing to help. The manager was in during our second trip too and he was very helpful personal and hands on too.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

We had a trailer tire fly off and ruin some of the parts while passing through Chamberlin. So I…read morecalled this place to see if they had parts-they did so we took in the broken pieces to get the exact same thing to put the trailer back together. The guy said he had it, we took the old piece in with us even to show him what we needed, we paid and put the door we went. The guy was not overly friendly, seemed kind of rude but whatever, didn't matter- we just needed to get down the road. My husband comes back to the trailer (we are broke down on the bridge with absolutely no shoulder and pouring rain), he gets it all greased and put back together-the idiot at this place sold us the wrong one!!!! So we have to go back-we have to take the wheel and tire this time bc clearly just taking the bearing wouldn't work, to make sure it all fits and goes back together! This old guy didn't even care he sold us the wrong one, didn't apologize or anything. He even asked the guy to re-pact the new bearing since it wasn't raining inside and he just looked at us like we were stupid and offered no help! I wouldn't go back there again! That guy was no help!

Hello everyone... wanted to say thanks to everyone at floyds in Fort Pierre in South dakota... my…read moretruck broke down and they did a great job fixing my truck... thanks to Joe block.. Pete and Trevor and Jackie... thanks to every one for their hard work ...

Stranded on I-90 near Belvidere, SD in our 38 foot DP motorhome with a probable fuel line issue…read more Using FMCA Road Service we were towed 77 miles by All Pro Towing (another great SD company - see my review for them) to Eddie's Truck Center. They diagnosed and repaired our problem the next day and we were on our way by noon. Ft. Pierre is across the Missouri River from SD State capitol in Pierre. The area is rich in beauty, Lewis and Clark and pioneer history; not a bad place to be stranded!

Hello! I just wanted to take a moment to thank the gentlemen at this business who helped me out on…read moreFriday, June 23! I came in with a "vibrating" Chevy Avalanche, & the man at the counter took me immediately to his young service tech to get me some help! This young man was so helpful & polite & drove my truck, put it up on the hoist & checked it all out for me! This shop did not have the parts to get me going , but called all over town to see who could help me out!! (I was almost 4 hours away from home!!) They sent over to the Chevy dealer in Oacoma, & they were just as helpful. The truck had to eventually be sold to salvage, but I am overwhelmed at the kindness of everyone in this area, & their helpfulness to get me back home, safely!!! They did not even charge me for their precious time! I am so very grateful to everyone here, & must say that this is one of the cleanest, most organized shops that I have ever been in!

Thank you John! You made a bright spot in our crazy Friday the 13th…read more Clean, well laid out store! Found exactly what we needed and got back on the road!

I gave the chamberlain store a bad review because they do not honor there ads. I seen a car battery…read moreon there site for $140.00. I went to pick one up and he tried selling me one for $205.00. He said they didn't carry it. That's funny because it's a NAPA BATTERY lol. So no more shopping with that store. Thank goodness we have a Sturdevants in town.

UPDATE C&S attempted…read moreto mount a Herd Aero Bumper/Grille Guard on my Peterbilt 579. ($5,701.37 ). Out of the first three pieces of the bumper kit, C&S installed both side mounting brackets incorrectly--each was mounted on the wrong side, upside down. On each bracket, they could only fit three of the four required bolts, yet still called the job complete. The installation manual clearly illustrates how the parts should be mounted correctly. Because of this poor workmanship, the bumper was mounted so badly that my hood wouldn't even open fully. When I called Charlie, the boss, he repeatedly told me to drive back so he could fix it. I asked him to at least share in my expense of giving his shop a second chance. His response was: "you sound like a real asshole." I had no choice but to disassemble and reassemble the bumper myself following Herd's instructions. I'll update again if Charlie decides to refund the $240 installation fee I paid. I've already notified Herd's operations and sales leaders about the situation, and they are aware. I think instead of insulting me, Charlie should have paid more attention to managing his shop. Advice from my personal $5700+ experience: scroll past C&S Truck Sales. Stephen Porter I paid $5,701.37 for a Herd Aero bumper grill, professionally installed on my Peterbilt 579. The work was completed, I paid in full, and drove an hour back home--only to find the hood would not open fully because the bumper had been mounted too high. When I called Charlie, the boss, he said they'd fix it if I drove the truck back. I asked if they could send someone to me or at least compensate me for the time and cost of running a semi back to Pukwana. His response was, "That ain't gonna happen". About the failed professional install, he said "hey, these things happen". When Natalia at Herd Manufacturing followed up on my behalf to speak with C&S, she was told that the person who had taken the order wasn't working there anymore, so there was nothing C&S Truck Sales could do. The shop guy mounts it wrong, and C&S blames the guy that took the order. What makes this worse is that while I was waiting for my install, I heard Charlie tell an employee that one of his guys in the shop wasn't doing good enough work, and that he might need to start doing quality control on him. Sure enough, that's exactly what I got: poor work. Herd's operations and sales leader, Leo Nelson, told me it would be fair for C&S Truck Sales to compensate me for the extra time and expense to return with the truck, since they had already been paid to professionally install. When I brought that back to Charlie, his response was: "You sound like a real asshole." For a $5,700+ job, I expected professional work and professional treatment. Instead, I got a bad install, zero accountability, and open disrespect from the boss.

I bought parts from this business, sent a driver to get the parts from the west coast there were…read morebroken pieces & pieces missing. He said he would ship them to me along with other parts that I needed said they would ship on Friday. They never showed up now he won't take my calls He is not a honest man. Don't trust him. Have him ship your parts c.o.d. At least then your not out the money if if won't ship.

In June of 2016, I bought a Napa Legend car battery. It was something around $115-$125. It has a…read moreserial number on it and the date it was purchased. The battery failed and needs to be replaced, this happened less than one year after I purchased the battery. Today I went to the store where I bought it, spoke to the woman who sold it to me, and almost gleefully she told me that without the receipt neither Napa, nor this individual store, would stand behind the battery or the warranty. I've bought at least three batteries from this same store. Now, I can understand if I had bought a product that wasn't made by Napa that they would need the receipt because there is no way to tell if I bought the item from NAPA. However, this battery says NAPA on it, and it has a serial number, which I'll just about guarantee was retained by the store when it sold me the battery. I shop at stores that stand by there products. Unfortunately for me, I learned after the fact that NAPA in Pierre does not stand by its products, nor did the people there do anything to try to work towards a solution for a repeat customer. Fool me once, shame on you, fool me twice, shame on me. I will buy my products from other retailers, who in the past have demonstrated that they stand behind what they sell. For my needs, I will try one of these other auto part stores in Pierre next time I need a part or battery: Pierre Auto Parts, 224-1254; Advance Auto Parts, 224-7374; O'Reilly Auto Parts, 609-0781; or Zander Auto Parts, 224-9221.

I was told by another shop in town to call them as they do road service. the guy said it's your…read moreonly choice here and you ain't gonna like it. Well he was right, the woman there obviously doesn't like her own life so be mean and dishonest with everyone. She has to be an owner cuz no one would ever hire her. she acts as harsh as she looks.

Francis picked me up in Kimball and drove me and my car to Sioux Falls. Not only was his service…read moregreat, his company on the drive was fantastic too! He went above and beyond in helping me once we got to the dealership in Sioux Falls too. Thank you!!