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Charley's Welding & Auto Repair

5.0 (6 reviews)
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Services - Charley's Welding & Auto Repair

Auto maintenance

Auto repairs

Routine automotive maintenance

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3 years ago

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1 year ago

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6 years ago

Super great and helpful service! Really kind people that helped me after hours when I was in a pinch. Highly recommend.

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C & S Truck Sales - Lots of hood clearance with correct install.

C & S Truck Sales

(2 reviews)

UPDATE C&S attempted…read moreto mount a Herd Aero Bumper/Grille Guard on my Peterbilt 579. ($5,701.37 ). Out of the first three pieces of the bumper kit, C&S installed both side mounting brackets incorrectly--each was mounted on the wrong side, upside down. On each bracket, they could only fit three of the four required bolts, yet still called the job complete. The installation manual clearly illustrates how the parts should be mounted correctly. Because of this poor workmanship, the bumper was mounted so badly that my hood wouldn't even open fully. When I called Charlie, the boss, he repeatedly told me to drive back so he could fix it. I asked him to at least share in my expense of giving his shop a second chance. His response was: "you sound like a real asshole." I had no choice but to disassemble and reassemble the bumper myself following Herd's instructions. I'll update again if Charlie decides to refund the $240 installation fee I paid. I've already notified Herd's operations and sales leaders about the situation, and they are aware. I think instead of insulting me, Charlie should have paid more attention to managing his shop. Advice from my personal $5700+ experience: scroll past C&S Truck Sales. Stephen Porter I paid $5,701.37 for a Herd Aero bumper grill, professionally installed on my Peterbilt 579. The work was completed, I paid in full, and drove an hour back home--only to find the hood would not open fully because the bumper had been mounted too high. When I called Charlie, the boss, he said they'd fix it if I drove the truck back. I asked if they could send someone to me or at least compensate me for the time and cost of running a semi back to Pukwana. His response was, "That ain't gonna happen". About the failed professional install, he said "hey, these things happen". When Natalia at Herd Manufacturing followed up on my behalf to speak with C&S, she was told that the person who had taken the order wasn't working there anymore, so there was nothing C&S Truck Sales could do. The shop guy mounts it wrong, and C&S blames the guy that took the order. What makes this worse is that while I was waiting for my install, I heard Charlie tell an employee that one of his guys in the shop wasn't doing good enough work, and that he might need to start doing quality control on him. Sure enough, that's exactly what I got: poor work. Herd's operations and sales leader, Leo Nelson, told me it would be fair for C&S Truck Sales to compensate me for the extra time and expense to return with the truck, since they had already been paid to professionally install. When I brought that back to Charlie, his response was: "You sound like a real asshole." For a $5,700+ job, I expected professional work and professional treatment. Instead, I got a bad install, zero accountability, and open disrespect from the boss.

I bought parts from this business, sent a driver to get the parts from the west coast there were…read morebroken pieces & pieces missing. He said he would ship them to me along with other parts that I needed said they would ship on Friday. They never showed up now he won't take my calls He is not a honest man. Don't trust him. Have him ship your parts c.o.d. At least then your not out the money if if won't ship.

Napa Auto Parts Stores

Napa Auto Parts Stores

(1 review)

In June of 2016, I bought a Napa Legend car battery. It was something around $115-$125. It has a…read moreserial number on it and the date it was purchased. The battery failed and needs to be replaced, this happened less than one year after I purchased the battery. Today I went to the store where I bought it, spoke to the woman who sold it to me, and almost gleefully she told me that without the receipt neither Napa, nor this individual store, would stand behind the battery or the warranty. I've bought at least three batteries from this same store. Now, I can understand if I had bought a product that wasn't made by Napa that they would need the receipt because there is no way to tell if I bought the item from NAPA. However, this battery says NAPA on it, and it has a serial number, which I'll just about guarantee was retained by the store when it sold me the battery. I shop at stores that stand by there products. Unfortunately for me, I learned after the fact that NAPA in Pierre does not stand by its products, nor did the people there do anything to try to work towards a solution for a repeat customer. Fool me once, shame on you, fool me twice, shame on me. I will buy my products from other retailers, who in the past have demonstrated that they stand behind what they sell. For my needs, I will try one of these other auto part stores in Pierre next time I need a part or battery: Pierre Auto Parts, 224-1254; Advance Auto Parts, 224-7374; O'Reilly Auto Parts, 609-0781; or Zander Auto Parts, 224-9221.

Charley's Welding & Auto Repair - autorepair - Updated June 2026

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