Driver was on time/early for pick up. Car was immaculately clean driver was kind and courteous. I…read morefeel he went above and beyond upon arrival at the airport.

As always, CTNY limo provided us with a wonderful driver, Tom. He was on time, an exceptional…read moredriver, friendly , but professional. It was a pleasure having him drive us and he provided the perfect start to our vacation. Thank you CTNY limo Service, always accomodating, caring and helpful.

*I strongly advise staying away from this company. Based on my experience, any response is likely…read moreto be equally combative and unprofessional, with little to no accountability taken.* This is now my second negative experience with Elite in Norwalk, and both have been unacceptable. During our holiday party, the driver refused to transport employees to pre-approved locations--despite written confirmation at the time of booking, which I retained. The three stops were all within half a mile of each other, and the venue itself was only three miles away, making the refusal both illogical and unnecessary. The driver was abrasive with our employees, and dispatch was equally unpleasant. While I understand the driver was following instructions, his tone and handling of the situation were entirely within his control and were unprofessional. The only resolution offered was removal of the driver's tip, which failed to address the broader issue of how the situation was managed by the team as a whole. Despite this, I gave Elite another opportunity for a Yankees game outing--and unfortunately, it was another poor experience. The bus's air conditioning was not functioning on the way down in 80-degree weather, making the ride extremely uncomfortable. We arrived at the stadium hot, sweaty, and exhausted. When I followed up the next day, the manager, Chelsea, was dismissive and unwilling to take any responsibility for the malfunctioning A/C or radio, citing that the vehicle had passed inspection prior to dispatch. She also questioned why I didn't report the issue immediately when the bus arrived, which was frustrating and misplaced. We were communicating with Ricardo (our very pleasant driver) how hot it was and he said it wasn't working properly. (Note: the bus arrived @ 4pm and I emailed them at 5:30pm.) The bottom line though is that it's unclear what could have been done mid-trip to resolve a mechanical issue, and placing that burden on the customer is unreasonable. There appears to be a consistent lack of accountability across the organization. The only remedy offered in both instances was removing the driver's tip, which does not address the root problems. The fact that their only proposed resolution is to remove the driver's tip is telling of how they treat their employees. This was an opportunity to make things right, but instead reinforced my decision not to use Elite again--and to advise others to avoid them as well.

These guys are so fantastic. I was able to to schedule a car with them at a very late hour and…read morethey took me into NYC for an urgent meeting. Very reasonable price, and really courteous and incredibly efficient driver. 10/10 would recommend.

Using CT Express limo was like nothing I've ever experienced, and I've used drivers a number of…read moretimes a year for business travel over a long career. When I say it is the worst experience I've ever had, I'm not exaggerating. Most of the positive reviews are fake, astroturfing from friends and family in Stamford, something I should have looked at more closely before booking. I booked them to pick up my son at JFK and bring him to Stamford, CT for a wedding, and for a return trip. I booked on 10/3 for trips on 10/6 and 10/8. The trip from the airport was mostly uneventful, it took a long time but that's the nature of pool travel sometimes, waiting for someone else to get to the car from their flight. The return trip to JFK airport however, was an unmitigated disaster. On 10/04 the departure time of 6:30am on 10/8 at the hotel was confirmed. On Saturday 10/7, the day of the wedding, it was reconfirmed again in the morning and we thought we were all set and enjoyed the wedding. Then, while we were attending a wedding, another unclear email came in late in the day that we did not see, moving the pick up time up about an hour, with no phone or text follow up to confirm although they had our mobile number, just an email we didn't read because we are now already at the event and had already confirmed twice. This was one of a total of fourteen emails for a round trip to JFK, fourteen completely unclear emails! The driver, Cesar, then called once the next morning, at 5:30am, a full hour before the scheduled pick up while my son was in the shower, and then just left without him. The next email, at 7:52am, was a payment receipt from this dishonest business for a ride my son wasn't on. I called, and only received a refund when I told them I would have my credit card refund the charge regardless. The representatives of this company were beyond rude in every interaction, and left me scrambling to get my son a ride to the airport on time. Do not use this outfit under any circumstance, you have been warned.

I would highly recommend CT Express limo! We had a late flight into JFK so needed a 10:30pm pick up…read moreon a Friday night. CT Express made it so easy to book the pick up, communicated with me clearly via email, and on the night of our pickup I had a message waiting for me when we landed with contact info for our driver Marco, just like they had said via email. Marco arrived to the airport before 10:30 and was ready for us when we surprisingly arrived early and exited to passenger pickup just before 10:30. Marco was fantastic, professional and super friendly. The drive was smooth, the pick-up vehicle was beautiful, clean, and Marco even had water for us. We could not have been happier with our experience and will definitely book again in the future!

A great experience. Clean, on time, great communication. Our driver, Dave, was phenomenal!read more

Our group recently had a Sprinter van rented for the day to transport a group of 8 from Norwalk, CT…read moreto the Harlem area, on to the East Village and finally to LaGuardia airport. Our driver was so friendly and helpful, ensuring he met our needs. The van was very comfortable and also easily held our luggage for the day. They also provided water for us to enjoy throughout our day. Highly recommend!

Just booked with DM Limos for an airport trip for my wife. I have to say it was very easy to get an…read moreestimate and Omar had excellent communication. After providing all relevant information (name, flight info, etc) the price was sent and then a detailed quote which included gratuity, tolls, etc was emailed which matched the total price Omar provided (no hidden costs). I would highly recommend DM Limos and plan on using them again for future airport trips.

Always Punctual, courteous, polite ,professional ,safe experience with Badar Malik. I would highly…read morerecommend DM Limos , we had a 3:30 AM pick up to JFK and Badar was here at 3:15 am. And on our return trip ,called him when we got our luggage and he was outside waiting for us. Very patient with traffic, took his time. really I can't say enough great things about this company. We have had terrible experiences in the past with other companies. I'm just glad we found this one.

Timely, professional, courteous. One can ask no more of a car service. The best I have encountered…read morein 40 years of too many trips to the airport.

I would give a zero if I could. this business has a dishonest practice. if you book online, they…read morewill give you a fake quote and take your credit card information. then the next day they tell you it's triple the price. I contacted the owner to say this is terrible. he said it's their system and they aren't changing it. I want to warn people not to give them your credit card information.

If I could give 10 stars, I would. Edelinck provided EXCEPTIONAL service! On time, reliable, super…read morefriendly, and made me feel important. This was an airport ride. He helped with all bags and luggage and even opened the doors for me. Will book again with Edelinck on my ride back. Thank you!

Bait and switch. Excellent experience on our first trip. Could not have been better! On our second…read moretrip, we experienced the opposite - unprofessional driver, very old vehicle in disrepair, garbage in the cargo area, and inexplicably the driver's travel bag in the footwell of one of the passenger seats. Heavy odor of air freshener trying to cover the smell of weed. I am baffled that they remain in business.

Alex and his team are THE BEST, this from a woman who has used several different car services over…read moreher long lifetime. He and his team are excellent drivers and lovely human beings. In my experience, they have always arrived early in clean, luxury sedans (outfitted with water bottles, mints and hand sanitizer) or SUVs. My children have relied on Alex for three decades now and their own adult children rely on him as well for airport transportation when they are visiting from out of town. I couldn't recommend Alex more highly or enthusiastically.

We have been using Time To Go Limousine for 3 years now - every trip has been on time, spotless…read morecars and SUV's with courteous drivers. Highly recommend Alex and his team!