Amazing service. Aly and his team are friendly. Great communication (SMS updates when you land)…read more Flight delays are never a problem. It's like being picked up my family.

The only logical conclusion I can come to regarding this company is that they are running a scam…read moreoperation to collect username and passwords to hack potential clients. They bait you with low rates on their quote tool and prompt you to make an account, but you can never log in to your newly created account (hope you didn't use a sensitive password), and you can't contact them. When I tried calling, someone picked up after a time, held the line, but was silent. When I called back, they picked up and hung up. Maybe they themselves are the victim of a cyber-attack? In any case, stay away.

Always on time, helpful and so professional. After difficult flights and busy airports it's so nice…read moreto see the team ready to go as soon as you exit the airport. Cars are always immaculate and stocked with water. Drivers are safe and do a great job rain, snow or sunshine!

They provided exceptional service from the start until the end. Their communication was great…read more Their drivers were polite, and the vehicles were very clean and comfortable. They provided car seats for our young children, and were also flexible when we needed to change our return date and time. I will definitely use them again.

Using CT Express limo was like nothing I've ever experienced, and I've used drivers a number of…read moretimes a year for business travel over a long career. When I say it is the worst experience I've ever had, I'm not exaggerating. Most of the positive reviews are fake, astroturfing from friends and family in Stamford, something I should have looked at more closely before booking. I booked them to pick up my son at JFK and bring him to Stamford, CT for a wedding, and for a return trip. I booked on 10/3 for trips on 10/6 and 10/8. The trip from the airport was mostly uneventful, it took a long time but that's the nature of pool travel sometimes, waiting for someone else to get to the car from their flight. The return trip to JFK airport however, was an unmitigated disaster. On 10/04 the departure time of 6:30am on 10/8 at the hotel was confirmed. On Saturday 10/7, the day of the wedding, it was reconfirmed again in the morning and we thought we were all set and enjoyed the wedding. Then, while we were attending a wedding, another unclear email came in late in the day that we did not see, moving the pick up time up about an hour, with no phone or text follow up to confirm although they had our mobile number, just an email we didn't read because we are now already at the event and had already confirmed twice. This was one of a total of fourteen emails for a round trip to JFK, fourteen completely unclear emails! The driver, Cesar, then called once the next morning, at 5:30am, a full hour before the scheduled pick up while my son was in the shower, and then just left without him. The next email, at 7:52am, was a payment receipt from this dishonest business for a ride my son wasn't on. I called, and only received a refund when I told them I would have my credit card refund the charge regardless. The representatives of this company were beyond rude in every interaction, and left me scrambling to get my son a ride to the airport on time. Do not use this outfit under any circumstance, you have been warned.

I would highly recommend CT Express limo! We had a late flight into JFK so needed a 10:30pm pick up…read moreon a Friday night. CT Express made it so easy to book the pick up, communicated with me clearly via email, and on the night of our pickup I had a message waiting for me when we landed with contact info for our driver Marco, just like they had said via email. Marco arrived to the airport before 10:30 and was ready for us when we surprisingly arrived early and exited to passenger pickup just before 10:30. Marco was fantastic, professional and super friendly. The drive was smooth, the pick-up vehicle was beautiful, clean, and Marco even had water for us. We could not have been happier with our experience and will definitely book again in the future!

Thanks to Mario, Patti and Luis (my driver) for a pleasant, clean and on time trip from Peekskill…read moreto White Plains! Luis was so helpful in making sure that I had my luggage and cane, and even made sure I had my bottle of water! These are small accommodations that are so important to me as a senior citizen! I definitely will use PMV's services again and refer them to my friends and family!

For the past 1 hour , Their bus is parked in Peekskill in residential area, the engine is tuning…read moreand the diesel smell is horrible. The driver is no where to be found, not in the driver seat definitely. No respect to the community that they serve nor to the environment. It is 72 degrees, no need to keep the bus running for hours.

My husband and I traveled to France recently, and after a couple of poor experiences with another…read morelocal ride service in years past, I contacted Nancy at The Chauffeur Ladies as I'd heard good things. We will definitely be using this service again! What makes it so remarkable? Nancy is extremely prompt and professional. She contacted me immediately when I messaged her for information about her service. Everything was discussed and set up ahead of time. Our pick-up time was confirmed, and Nancy was right on time when the day came. We had a night flight to Roissy so we had to be at JFK at 830, three hours before the 1130 departure time. Nancy got us to the correct gate on time, and that is a major plus when coming down from the Hudson Valley! Upon our return, Nancy texted me to make certain she had our correct flight arrival details. She updated me with her ETA, her vehicle description and even the license plate number and was, again, extremely prompt. I told her the gate and pick up area, and there she was at the appointed time! Anyone who's traversed the highways from the Hudson Valley down to Long Island and back knows the traffic can be unpredictable and, most of the time, quite awful. Nancy is a very safe and conscientious driver. In fact, she used to be a driving instructor, so we always felt we were in capable hands. Lastly, Nancy is friendly and kind and remains calm as she navigates the uncertainties of the traffic and road conditions. International flights and travel nowadays can be fraught with more tension and stress than years past but this is one company that provides a seamless, worry-free service. I would give ten stars, if I could.

TLDR: This is not a professional service. Look elsewhere…read more We had such a bad experience, I don't even know where to begin this story. First, the website to book doesn't work on iPhones, and you should use your computer. We've had two crazy experiences with this company but this last one was a major doozy. Their process is, once the proposed reservation is booked, they accept it and send you confirmations, and even after that, almost everyday you'll get an email confirming your booking. You'd think this was reassuring? We have two people on an account so we both were getting emails and texts confirming the booking. Reassuring. You'd think. The day of our reservation arrives and it's to get to JFK. The time for the car to arrive comes and goes. Reminder: This after actual text conversations back and forth reconfirming the booking as well as all those emails. So we text in that morning and the person says, oh you cancelled 3 weeks ago. I mean, how?! How did we cancel 3 weeks ago when you have been sending daily confirmation reminders as well as having text reconfirmations to confirm the date and time and the booking was made well after June 6th. Again, we have had at least 10 emails and texts confirming conversations since that debacle of our first request for a car back on June 6. Texts and calls back and forth that they are wrong finally got us a driver to the house 2 hours late! Initial flight missed at this point. We had to change flight reservations and make alternate plans for arrival. It was stressful. Beyond stressful. We are still holding out in good faith for them tho. We need to get to get to JFK and really giving them so much benefit of the doubt at this point. 40 mins to arrival promised. An hour later... the driver calls, who is supposed to be a professional driver, and she is somewhere parked who knows where trying to find the house. She's had the address and has CarPlay (as she rolls up finally I see she has her phone, so assumed she's using CarPlay or Google Maps) but parked and waiting at a totally different address. Again, another sign. But we need to get to the airport and are feeling like, beggars can't be choosers, just get us there! However, we really were just questioning this whole experience at this point and how this company is still in business. The driver finally pulls up, and it's obvious she isn't a driver, she's got a sun hat on and not dressed like "car drivers" are typically dressed and put together. I open the trunk and there is a wheelchair back there... I don't even know what to say to this. Except that she is now unable to help with luggage, clearly. And even more so, it has been validated that this is not a professional car service driver and seems to be a friend who has been asked to do a favor for the company. As she's on her phone, I'm assuming, googling a route to JFK, I say to my wife, make sure she doesn't drive off with your luggage when you arrive. The drive to the airport was pretty traumatic too. The driver was not experienced and clearly nervous the whole way, jerking the wheel and braking every time someone passed her. At JFK she didn't know where to pull over and allow for a safe exit and she really did almost drive off with my wife's luggage had my wife not banged on the car for her to stop! She was taking off before my wife even had a chance to get to the trunk. It was insanity. Later that evening, 6:52pm, I kid you not, we both get texts saying, your driver is on the way, with a notice saying, their late policy goes into effect after 15 minutes of waiting. Is this a joke? Then an hour later we get a text saying the trip has ended and they hope we had a pleasant and comfortable ride. Oh, we had a ride...that was insane and we can't recommend this company based on our experience. They need an administrative overhaul. Communication in excess doesn't mean good communication. A website that works on phones. Our driver was NOT a professional driver. They rolled up in their own car and were not dressed professionally, as well as their car not being set up for taking a customer to a busy airport. Not to mention, the driver was unable to provide a basic driver service of placing luggage in the trunk.

Found this car service through a local FB page ...& so glad I did. I've worked with countless car…read moreservice companies on the west & east coasts so have an extensive experience with the good, bad & the ugly. This car service is beyond good,.... they're great. Very reasonably priced, pleasant service, reliable, cleans cars & very pleasant drivers. Highly recommend!!

So glad to have found this service! Will use it again and again. great drivers, great service :)read more

The whole process from price quote, to booking, to pick up was seamless. The driver, Orlando was on…read moretime, very professional, a great driver and pleasant. The car is beautiful and the ride is smooth. Glad to know about Rosa Ride. I have already shared this company info with my friends. I will use them for all rides in the future.

Lied about providing quality service & they do accept all type of payments. Worst service ever.read more

I booked a last minute ride with Connecticut Crown Limousine since my original plans fell through…read more They were extremely accommodating and had a driver waiting at my front door within an hour. Thank you for the great service! Definitely going to book them for any future rides!

Great service. Our ride was stress free and driver was on time for both of our trips. Will highly…read morerecommend to my family and friends.