Called inquiring about trip to Europe and person was very helpful and said she would do some…read moreresearch and call Is back. That was more than a month ago and haven't heard back.

We have been working with Adriatic Travel for 6 years now. The Agents are remarkable!! Biljana…read morefinds the best prices for our travels and Peter is awesome with car rentals.

Coco has helped us plan wonderful personalized vacations by land and sea. What makes her original…read moreis her attention to what works for us, and her availability throughout our trips. She's there if we ever need her.

Pacific Harbor Travel truly helped me today in buying a train ticket to Los Angeles, Ca. They were…read morevery helpful and patient with me and I am very grateful for their help. I recommend this travel agency to anybody wishing to travel near or far, vacation or business... Thank you for everything Pacific Harbor Travel. And for sure your company with be handling all of my future travel needs. God Bless.. Raymond Gutkosky

Candace is the *best!*…read more I am not a typical traveler, and I was not looking for someone to help me plan a vacation. After hours of researching fares online, using the various discount sites (Travelocity, Priceline, Expedia, and the other guys) I went to AMEX and even AAA, as I am members of both. Yeah, they were fine, but I was wasting hours of my time NOT getting answers to how to make my trip smooth and effortless. I decided to try a travel agent for once in my life. I love flying: I hate the hassles of the airport. It just gets worse every year. I wanted to see if a pro could "just do everything for me and get me on the plane without the lines and hassle." I needed to book a flight to Costa Rica. I knew where I was going to stay, and when I wanted to go (etc.). The problem was that I had options of which airports, which airlines, and times (not just the $ amount). Look, if you aren't 17 anymore, you might want to think about your travel experience. How fun is it--or how much of a drag is it to get to the airport, stand in line, stand in another line, get frisked by TSA, and forget customs! Ugh! * * * All of this magically went away! * * * I called Candace. I said "I know where I want to go (blah blah blah) and she actually listened to me tell her what I wanted to do. She surprised me by finding me a BETTER airline than I had found in several hours. She guided me though the TSA pre-check, CLEAR, and Global Entry processes. She even sent me highly detailed information (with pictures!) of what I can take on the plane and how to avoid hassles with bring a laptop, iPad, and extra battery packs. She changed my trip from a hassle of questions to a dead-simple "show up, go here . . . they will escort you to the front of the line, where you will be put in the front of the next line, and all you have to do is get on the plane and enjoy your trip." She even helped me figure out how and when to order a tasty meal (for free) on the plane before I went to the airport. Just in case you don't know, one of your biggest hassles flying are the airports you have to layover in. They are not all the same, and most have special lounges you can hang out in to make your "airport experience" infinitely more fun (and less stressful). If you are planning a trip, you need to talk to Candace. Her fee was so cheap ($550 LESS than other TAs I had considered) that I am embarrassed to say here. But the treatment I had was first class. On my first phone call we got everything cleared up and set in motion. And she kept track of my progress over the time as well. I am a fan for life. No more stressing myself out trying to save a buck flying. It is worth three times the price to have a REAL travel agent do the hard work for you, so you can just pop in to the airport and breeze through all of the lines while everyone else is surly and tired of waiting. I feel bad for anyone who travels like that. There is a better way, and that is why I am writing this review.

A Wonderful Paris Girls Trip Experience from Start to Finish!…read more I recently returned from an amazing girls' trip to Paris, and I have Stacey at First Class Service Travel to thank for making it such a wonderful experience. From the moment we left SFO, Stacey had everything organized. When we arrived in Paris, our transportation was waiting for us, and she also arranged our transportation back to the airport at the end of our trip. Having all of those details taken care of made traveling so much easier and allowed us to simply enjoy ourselves. The tours were fantastic, the Louvre, Palace of Versailles, the Opera House, lunch at the Eiffel Tower, and a wonderful food tour. We also had some great restaurant and café experiences with the group, and plenty of time to walk around Paris, shop, and take in the beauty of the city. Stacey was an exceptional tour guide as well. The Hôtel du Louvre was absolutely beautiful. Our room was very well kept, and the staff at the hotel bar were exceptional -- friendly, attentive, and just wonderful. Paris was truly unforgettable, and having Stacey handle the planning made the entire trip feel seamless and stress-free. Everything was so well organized, and you could tell she put a lot of thought into the experience. I would absolutely recommend Stacey and First Class Service Travel. Five stars all around!

My friend wanted me to join her on a Paris trip and how could I say no. I had questions for Stacy…read moreand she put my mind at ease and I booked the trip. The hotel accommodations were lovely. The excursions were well thought out and it was such a bonus to have a private tour guide for the week. There was plenty of free time away from the group and plenty of fun together. I've been to Paris a few times but I must say this was the best trip from departure to the return the experience was fantastic

Toni planned our honeymoon vacation and did an excellent job…read more My family has worked in the airline business for decades, and also other family members as travel agents. I know how to plan my own trips and have traveled extensively. However, when it came to planning my honeymoon, this was one trip that needed to be perfect. Mid County Travel took us through the options, worked with our budget and paying for the trip on a schedule while also planning (and paying for) a wedding. Every question we had was answered in a timely manner. I highly recommend the personal services offered by Mid County Travel. P.S. If you look at my other reviews, they are all positive. I only review places and services I feel are outstanding. I won't do negative reviews.

I have been working with Toni for years. She has coordinated all of my traveling arrangements for…read moremany years in the US & Internationally. Toni listens to exactly what I want my travelling experience to be and recomends the best package for me & my family. I will always use her services and recommend her hightly to anyone who wants to work with an experianced expert that works within your budget and can arrange a payment plan on most occations. She is the BEST!

She is so helpful and knowledgeable! She asks questions to make sure that she helps you find just…read morethe kind of experience you are looking to have on your trip!

Dale worked with us on our honeymoon package. She found the perfect all-inclusive resort for us…read morewithin our budget. But she also handled our airfare and shuttle services. We did not have to worry about anything! Absolutely recommend Dale!

A coworker of mine was surfing for plane tickets to Asia for the winter and the tickets were a lot…read more Her sister recommended she visit a travel agent she knew of in Chinatown. She went and she was able to find a sweet deal that saved her $600 off the lowest ticket price she was finding online! The prices that were the lowest were still expensive to me and those had crappy layover hours on the East Coast meaning I'd have to check into a hotel for the night and get up at dark o'clock to leave for the west coast at like 5am. Anyway, after my coworker's experience, she recommended to try a travel agent and see if they could get a better price. I had nothing to lose. I tried to find some local agents, but the online sites I found were kinda sketchy. They looked like they made their site via GeoCities. I contacted one that had great yelp reviews and I took it was a bad sign when the lady on the phone wanted to know what country Iceland was in. NEXT! After some searching, I figured I'd try my old stomping grounds and try my old county of Santa Cruz. Lo and behold, I came across Santa Cruz Travel. Their site seemed legit so I sent an email to get a quote. I called the next day and they said they didn't receive my email, but took down the information regarding my trip. Debra took my information and said she'd start doing some research and give me a call back with her findings. She called me back and left a voicemail as I was already off work and in a dr. appointment. She said she was able to find a good rate and since she was out the next day, she would pass on my information to Diana who I could call to discuss her findings. I called the next day, spoke to Diana and sadly the rate was no longer available. However, Diana found an even better rate! Yippie! She sent me a release form for my credit card and such to fill out. Though in the time it took to get my information and other details for my friend (Hazel G.), when she went to issue the ticket, the awesome rate was gone! Noooooooooooooooooooooo! I was so bummed!!! She tried her best to play around with the dates and even see if the rates were better if she bought the tickets separately for each flight, but sadly, the rates were what I would pay if I was getting them on Travelocity. She assured me that the rates were always changing and I could check in with them to see what the rates were again. Thank goodness the trip wasn't for several more months. Over the next week and a half, I called off and on Santa Cruz Travel to check in with Debra or Diana about the rates. They would check and sadly, they were still high. They even went through the trouble to look up rates for hotels, however they were not ones Hazel and I were looking to stay at. I called yesterday and checked in with Debra about the flight rates. She said she would check and give me a call back. She rang back a while later and luck was on my side that day (despite being home sick with allergies) because she was able to find an amazing rate! Turns out the flight she got for us saved us just over $300 of the "cheapest" flights I would have found on line. And the "cheap" flights I was finding were all forced overnights on the east coast. The flights they found us would have cost us a whole lot more if I had bought them online. I said "Yes, let's book it!!!!" And she did. We also bought cancellation insurance was was next to nothing. Debra emailed me the breakdown of the charges and our e-tickets and insurance information. Ta da! All was said and done! It sometimes pays to be patient. Hazel and I are now set with our flights to Reykjavik at a killer rate courtesy of Debra and Diana at Santa Cruz Travel! Both were super nice and patienr with me, especially when I had them look at hotels and then deciding not to go with the deals they found. Plus calling them every couple days and say "Hi, just checking in to see what the rates are ..." and then declining. All I gotta say it was worth the wait. The staff is super patience and very helpful and do their best to get you the best rate they can. They definitely didn't pressure me into agreeing to any rates that I wasn't 100% happy with. Plus, they call you back. They return your calls the same day which is a big big plus in my book. Either way, I'm happy as a clam about my first real international vacation. I'll be checking in with them now every time I need to book a flight. Hopefully by then I will have racked up some actual frequent flier miles that I could apply to future trips. Thanks Debra and Diana!!

I had a trip on hold with American Airlines that I couldn't complete online - for reasons unknown…read moreit said I had to call them to complete. I tried calling over and over for 3 days, every time the line was too busy and it hung up on me. My time was running out, so I thought maybe a travel agent would have some secret sauce they could use. Santa Cruz travel had the best looking website by far. I called and talked to Debra. She managed to sort it with a phone call (on special travel agent number) out so I could finish it online. So easy! Debra, you are a hero and a delight. I don't know why I've been trying to book my own travel - I'll be coming to you in the future!

Sue is the best! I rarely use a travel agent because I've been using fare aggregators like Google…read moreFlights or Orbitz but I recently had Sue at Traveltyme make some arrangements for me and I will definitely work with her again. Here's why: Fare aggregators are great but it's really great to have an advocate on your side. I often fly with surfboards and I had some questions about costs as some policies have changed recently. Sue helped me find the BEST flights (Alaska Airlines $25 both ways!) and also corrected me when I was mistaken in thinking that Hawaiin Airlines had the same deal. Anyways, it costs the same as doing it yourself and, even though I have tons of experience organizing my own travel, Sue has more experience, can get questions answered and that kind of advocacy is invaluable and worth the $5 extra you might end up paying.

It's hard to believe, but I've been working with Traveltyme for over 30 years. My first company…read morestarted using Traveltyme to book all of our business travel and they did a fantastic job of finding the best fares and being available when there were cancelled or missed flights or changes required at the last minute. Over the years, I have continued to use Traveltyme for personal travel and have introduced them to my family and friends. Traveltyme has booked our vacation trips and tours around the world including Europe, Costa Rica even obscure resorts in the Tahitian Islands. You may ask why I continue to use Traveltyme now that we have online travel options. The answer is service! Travel is always challenging and there are still flight cancellations, delays, missed connections, and changes of plans. Traveltyme is available 24/7 and has rescued me many times, booking alternative flights, finding special transportation, changing hotels, and doing it quickly (at all hours) to save me time and money. You won't find that with online booking services. Give Traveltyme a try and you may never go back to online booking.

Don't listen to the previous review. My entire family that lives in the area has came here for…read moretravel & immigration help. Always assisted me with care.

From the owner: Passport pictures, and Letter to travel with a minor read more

If I could give 7 stars, I would! I am shocked to see anything less than 5 star reviews here. We…read morejust completed a 5 night stay with Cabo Villas at their Costa Brava location. Booking was a breeze. Lola was very professional and made the whole booking easy. She was very knowledgeable with recommendations as well and helped us stay on top of booking our own activities! The experience in Cabo was magical start to finish. Upon arrival, we were greeted with ice cold beers for the drive to our villa in a very comfortable Suburban. Upon arriving at the Villa, we were greeted by our personal concierge Angel with cold drinks, a stocked fridge, and SURPRISE!!!! FREE MASSAGES!? WHAT????? Angel saw to it that our every need was met while we were there. He took care of activities, dinner reservations, and all of our rides. He also showed up the next morning to bring us breakfast! We had delicious made from scratch breakfast burritos and a bounty of fresh fruit. It was a magical first morning. After that He recommended some fantastic restaurants as well. He out performed any hotel concierge I've ever had. The villa.... oh man!!!! What a spectacular choice. Blue ocean as far as you can see. Crystal blue pool. About 100 ft from the sand. Far enough from downtown that you aren't bothered by the hustle and bustle of downtown Cabo, but close enough to be there in minutes. It was one of the most gorgeous properties I have stayed at. 5 stars, 10 out of 10. Can't say enough good things about our whole experience. Even when we had a slight miscommunication due to bad weather and the July 4th holiday, they compensated us - even though it was completely not their fault. Everything was great and my next Cabo trip will absolutely be booked through them!

Our trip to Cabo hit a snag when connecting flight in Dallas was delayed for several hours. We…read moredidn't arrive to Cabo until 11PM but the transfer ESSV set up was still waiting for us(!!) when we arrived at the airport. They took us to the villa and our rental car was already there! Amazing service! The next morning they had a chef prepare us this incredible Mexican-themed breakfast that was simply divine. We met with their concierge later that morning and he set up a couples massage for us and made us reservations at one of the best restaurants in Cabo. The villa was spectacular. I'm not sure what the othhers are complaining about, how can you be disappointed with infinity pools, jacuzzi's and luxury? If you're heading to Los Cabos, ESSV is the best!