spoke to Adam about mulch for our property. The conversation became strange as I was asked "why…read moredid I not call the person I used before", and even stranger when I said not in flower beds, and he questioned why not in flower beds. Then, the interrogation like conversation ensues into him suggesting all this other work I might need. I said no! mulch only. He quotes a very high price without even looking at the job. Very shady type individual and unprofessional.

I needed lawn care done before the end of the week, but they never came. When I called it went…read morestraight to voice mail. I emailed, but didn't hear back.

How can i remove my previous review? I live in Reston in a Townhouse community and the board makes…read moremy life hell and has directly intervened with JR Sisk.

Because he had done good work for me previously, I allowed him to start the work while I was out of…read moretown. When I returned, I discovered that the work was incomplete, the yard was rutted from his machinery, the wood chips had been blown into the wrong area, and the stumps hadn't been cut to the ground. He agreed to come back and finish the job. He didn't, and when I finally got him to answer my emails/calls, he pled poverty and asked for more time which I was happy to provide. But, once again, he didn't return and refused to answer calls or emails. I filed my complaint with the BBB and, after 8 months of trying to get him to honor his contract, moved on. Look carefully at the most current reviews of this company.

He retuned my call promptly and came over the next day to look at three young trees that were bent…read morefrom the wind. Within a few days he came with his crew and did an excellent and professional job. Our trees look great!!

BEWARE! He agreed to cut up a few trees on my property and distribute the wood in designated…read morelocations. He took the money that was paid up front and NEVER returned; he never came back to finish the project. If I had the time and money, I would take him to court over the matter. Very cunning and convincing, but ended up being a pure crook! I DO NOT RECOMMEND TO ANYONE!

Doc's Tree & Landscaping Service came to my rescue when storm damage took a tree down on my shed…read more Really friendly, reassuring and helpful. He knew just what to do, got it taken care of immediately, and didn't charge me an arm and a leg. I would happily refer his service to family & friends as a trustworthy, knowledgable local business. Thanks Doc! :)

Morrow's Masonry did an outstanding job on the repair of our brick walkway and steps. See for…read moreyourselves. Highly recommend. Craftman, knows what he is doing.

I have a house built in 1935 with a 200 feet rock retaining wall around it. Most places its about…read more1 foot high but goes up to 3 feet high. There is also a rock side walk to the front door. It had fallen down in one place and over the years rocks had come loose the mortar was giving out. Morrow's Masonry jackhammered all the old mortar out and replaced with new. It can be seen from the road if you are interested 924 Lyndhurst Road on the corner with Windsor St. in Waynesboro.

Donnie and rooftop services were responsive and quickly checked on a leak at my commercial rental…read moreproperty. Turned out the problem was minor and didn't involve anything serious. I really appreciate their honesty and professionalism.

I found a small section of shingle on my deck and assumed that there was a tiny section of roof…read morethat needed to be repaired. One company said they couldn't even do an estimate until the end of June. Another came out and said I needed a new roof. Rooftop is well known and well respected in Charlottesville and they said they would send someone out the next day. If it was in fact a small job, they would just complete it. If major, they'd give me an estimate. True to their word, two workers appeared the next day and were quickly up on the roof. I heard hammering in an area other than the one I knew about. They told me there was another small area that was missing and the workers quickly repaired both and were gone. Price was very fair and I would use them again without question.

These guys came out on 24 hours notice (while they had another job running 20 mins away! during…read moreThanksgiving holiday week!!) to shake out a drone my son flew into tree branches 75 feet up. To take the time and effort to divert for a small job that meant a lot to us is so clutch, and rare in businesses these days. Took them less than minutes to get it down without breaking it--magic. Highly recommend.

I strongly encourage everyone to use Moore Trees LLC! Billy and his crew are highly skilled…read morearborists and I was blown away by their confidence and knowledge about trees. They were very safe and had some impressive equipment. They were able to remove 4 large trees for me in about 3 hours! They also identified a very large and hazardous dead branch that was hanging high above my shed and quickly removed it without any damage to the structure. I can assure you Billy Moore is passionate about his profession and is in this business for the right reasons. He never tried to convince me to spend money on unnecessary work, he was very honest and did his absolute best to provide solid advice. Done hesitate to call this business for help.

I'm pretty new to the area, and I'd worn out my poor realtor with recommendations for electricians,…read moreplumbers, roofers, and even sidewalk work contractors. So, I decided to give her a break and research a tree service solo. I contacted other services who didn't call me back, but when I put in my information onto their website, I got a punctual call. The Grubb rep was professional and helpful accommodating my hectic schedule. The field reps visited my property and provided a reasonable estimate, and again worked with me for my hectic schedule to drop my trees. Billy and Luke rang my door, stepped back, and met me with professionalism and courtesy. They explained the process and all potentials, allowing me to ask questions, get advice, and make the decisions. Billy and Luke then put on their safety gear and went to work. They efficiently dropped my diseased trees threatening my home. I appreciate the cost and professionalism of everyone from Grubb's!!

Poor experience. Bad communication. Will not be using again…read more We hired Grubb Tree to install a french drain and dig out our front ditch. They cut our water line. Instead of calling a plumber, they incorrectly patched it and our pipes were clogged with mud, leaving us with no water. When we asked the onsite manager, "What is your process for handling a situation like this?" the response was "Well you signed an agreement saying we aren't liable for these types of things. People don't usually read the whole thing and miss that part. As long as it [cost to fix] isn't too much, we will do right by you guys." We felt like this response wasn't helpful as it turned the relationship from collaborative to adversarial. We solved the problem on our own by calling 3 different plumbers to assess the issue and 1 providing a fix. We then tried to coordinate with Grubb Tree to cover the cost of the fix. At this point, we determined that it would be best to coordinate with Luke Grubb who originally estimated and contracted this work in order to ensure that the repairs were reflected in the contract.  This is where the communication broke down. Instead of putting us in touch with Luke, our calls were seemingly screened and forwarded to the onsite manager, who never forwarded our calls. The receptionist said she would "have Luke get back to us", but he never did. After repeated attempts, we were provided paperwork via email that reflected the cost reduction for the plumbing fix and they were scheduled to return and finish the work. This is where we wish the story had ended. Grubb Tree returned to finish the french drain, which they did without headache. When it came time to dig out the front ditch the onsite manager was refusing to perform the work outlined in the estimate, claiming an incorrect interpretation of the imagery and work statement. After back and forth, the matter had to be escalated to Luke. He admitted a "miscommunication" on their part and instructed the team to proceed according to the contract.  The quality of work on the ditch was insultingly poor. It was clear from the haphazard discarding of topsoil and snakelike pattern of the cut out "ditch" that the onsite team was rushing this part of the job and adhering to an almost malicious compliance and interpretation of the statement of work. We understand that mistakes and miscommunications happen. However, we expect to be treated with respect as the paying customer. To us, this would mean our contractor ensures that our voices are heard without condescension. It also means that our contractor performs work of a reasonable quality and assumes a certain level of care. Unfortunately, in this case, we feel like Grubb Tree didn't meet these expectations and it resulted in a poor overall experience. Therefore, we will not be doing business with them again.