JD took ace of me big time! I trust this mechanic to not only fix the issue but to not do anything…read morethat does not need to be done. I showed me the bad parts, explained everything he was going to do and why and did it right. What I thought was wrong was a very expensive job, turned out it was not as bad as I/we had originally thought and not only was my truck repaired a lot sooner than I was expecting but for a lot less cost! Thanks JD!

After a long day of driving from Lynnwood to Pasco and dealing with all possibilities of what a 10…read morehour round trip consists of, my dad's alternator in his truck started to malfunction on the way back to home in Lynnwood. We called any auto-shop in the area and since they all close early, they gave us JD's number. He was incredibly generous to be able to help us out on his day off and get us back on the road. Being with my dad, 13 year old sister, and our dog- we were all exhausted and irritable. I'm super grateful for JD and the work he & his family are able to do for us on a hot Saturday evening. Thank you so much again JD for your hard work and understanding through our incredibly stressful day. If we ever come by the area with another car problem, you're our first stop!!

Great quality in the chosen fuel pump, a value proven with my 1999 35th anniversary Mustang GT is…read morerunning like a fine be-jeweled Swiss watch. At 70 years of age, great caution is being exercised when driving this kind of power. I visited the shop office where Brian manages the ins and outs.of a desperately needed service, made my request to repair. I left the business very pleased, and glad to have seen their offer to help get me back on the road, back to work, back to happy mobility. Thnx 4 reading

Service was professional, job was quoted and completed on time. Great customer serviceread more

We went in with a big screw in the tire. Even though they were busy, they fixed it with a permanent…read morepatch inside the tire and had us on our way in less than an hour...at no charge. at all times they were friendly and courteous. Great experience!!

Michael and Karl were amazing help! We went in to have used tires put on the monastery truck, and…read moreMichael could have ripped me off by trying to sell me new tires, instead he looked at what I had and came up with a plan! Then I talked with Karl about our other vehicle for at least 10 minutes and he answered all my questions making me even more convinced that we are very blessed to have this shop in our town!! They did us a solid and donated their time making us even more committed to seek their valuable expertise! Great value for price paid!!

If you are ever unfortunate enough to break down in Cle Elum I suggest only going to Sam's Shop if…read moreyou can't go anywhere else...or you have tons of time on your hands. Here is the breakdown of events: 12:30 Drop of car with part to be installed. Sam says it will take 45min - 1 hour to repair. He said he if it went over 1.5 hours he wouldn't charge more. "Come back at 2:00 and it will be all ready". I give him my key. 2:00 Drive up Sam is no where. My car is jacked up and the some bolts have been removed. I wander through the garage and he is in back eating lunch or something with a buddy. He tells me it will only need another 30 minutes. "Come back at 2:30-3:00" 3:00: I come back the axle is removed so there has been some progress. Sam is talking to a buddy who drove up in a car. He said "I was waiting for you to come because I had a question. Do you want me to put these things on?" I said "The put them in the box might as well". He says again another 30 minutes. I go to a pub nearby and have a pint or two. 4:00: Walk back Sam is back to his old hiding spot in the back. Nothing has changed in the hour I was gone. He said I got it all ready just have to put the axle back on but needed a cigarette to think. He said I could say and he would have it on in 10 minutes. I got sit by the car and start looking under it to see what is going on. He comes out and I start handing him tools he needs to make sure he doesn't stop. 30 minutes later it is all done. So Sam swears a blue streak while he works on cars so if you have kids keep them away. He also gets very frustrated all the time and throws his tools and your bolts around. He is also very forgetful he "lost" the key I gave him insisting that I didn't give it to him because he "always puts the keys on the board." After 20 more minutes of looking for the key he asks me "do you have anywhere to be." To which I reply "not anymore" and he suggests I drive it around for 30 minutes and bring it back if there are any problems. So the good news is that he has the tools and knowledge to repair your car and seems like a nice enough guy. The bad news is he seems to have focus issues. Stay there and keep him on track and I think he would deserve 3 if not 4 stars.

Absolutely amazing people. I recently rented a Uhaul through Dean's Towing and there was an error…read moreon the drop of time. Immediately, they called and fixed. They were unbelievably friendly. I would definitely recommend them to anyone. Thank you Dean's Towing for wonderful service!!

We hit the jackpot when we found Dean's. On our way to Spokane from Seattle on a Sunday, our low…read moretire pressure alert came on. We got off the highway and noticed that one of our tires was deflating audibly. I went to Yelp and found Dean's 2 minutes away. I called and Dean said he was closed except for towing but could come in and look at our tire. Amazing!! Within an hour we were back on the road with a well patched, safe tire. And such a nice person! We could not be any more thankful and thrilled. If I could give a million stars, I would!!