Set up an appointment for them to do a couple jobs for us. They contacted me and asked if they…read morecould change the appointment and that was fine with me. Then, they never showed up and didn't call. Very unprofessional!

Jonathan responded to our call for help regarding installing a new faucet in the kitchen as well as…read moreremoving the old stuck parts and repairing a damaged piece that we didn't know the name of. We already had our new faucet and parts, and for the new piece, turns out it was the strainer, he asked me to download the home depot app and place my order and offered to pick it up. He pulled out the old pieces, installed the new faucet, and I went to pick up the strainer which he installed and triple checked for any leaks once complete, all in exactly 1 hour. Jonathan was absolutely amazing! The price he charged was incredibly reasonable and a relief for our limited budget: $50/hr for so much work covered. He's also skilled in other jobs too, so we are having him back to install two new light fixtures and convert to LED from fluorescent bulbs. Moreover, he was kind, patient, and knowledgeable. Jonathan answered all of my questions about terminology for things in case I have any trouble in the future and described how converting to LED can be as simple as picking up the new LED plastic bulbs. Truly an amazing human and awesome experience, I look forward to working with him again soon!

Called about ice maker repair, was told to go to manufacture web site for dealer/repair contact. It…read morelisted Acker appliance as recommended service center. So, I called back to Acker and was yelled at by the service department because they "don't do service on appliances they didn't sell!" Then I was hung up on. Sorry, I was just following their instructions.

Everyone was great. Had to buy washer dryer combination. Very helpful. Getting my daughter set up…read morehere in Tuscaloosa for school. Very attentive very helpful and truly man if you need anything come bye.

Bought used dryer 7/13/2021. Receipt # 033342. $200.00. Quit 10 days later. Called Mr. Hassan…read more Acted like it made him mad. Said he would fix it. Never showed up or returned calls. Finally took dryer back and left it on his parking lot. Have no use for dryer doesn't work. Still haven't heard from him. What really bothers me is that Mr Hassan is a longtime customer of mine. I sell parts related to his business. When I say long time I mean 27 years. I always liked him and thought I knew him but boy was I fooled. Been waiting on parts counter for over 40 years and pretty good judge of people but he really got me. Invoice said 90 day warranty . He hand wrote that on invoice. 90 day warranty. I got 10 days. Don't want anyone else to get burned so PLEASE think twice before buying from him. Hope he enjoys my $ 200.00.

Terrible! I called them because my fridge had stopped working. The repairman showed up with no…read moretools and wouldn't help me move the fridge away from the wall. He spent awhile poking around behind it and then he said he needed to "think about it," after which he walked out and drove off! Given this, I ended up calling a different repairman (from Tuscaloosa Appliance Repair), who did a much better job. Later, the repairman from Hassan called and told me he ordered a control board for the fridge, but I checked and he ordered the wrong one. I told him this on the phone, and he started yelling that he knew what he was doing and that he'd come by the next day to fix it. When he showed up, I refused to let him in nor to pay him. He left, swearing under his breath. I'll also note that the repairman from Tuscaloosa Appliance Repair said that he had many customers contact him after having problems with Hassan Appliances. Apparently, the Hassan repairman is known for cussing people out and doing shoddy work. Save yourself the aggravation - use another service company!

My ball type Dyson had a part break so I brought it in for hopeful repairs…read more Nice guy took a look at it. He said it is really difficult to get the part and it would be expensive. Like.. $150.00. Sigh He showed me a couple vacuums that would be a good replacement, but I am not ready to spend $400+ on a new vacuum right now The shop has a lot of vacuums for sale. Both new and refurbished. Glad I stopped by. Check them out!

Excellent service excellent value excellent knowledge really nice experience in shopping for a…read morevacuum. Would highly reccomend

UNRELIABLE, UNTRUSTWORTHY, AND INCOMPETENT. There is absolutely nothing EXPRESS about this company…read more They first came out to my house on June 7th (it is now July 20th). All they had to do was get a part ordered and fix the oven, and all I get are excuses and half truths. First they were over booked, then their truck broke down, etc., etc. Bottom line is they were paid to do a service and then they pulled a disappearing act. I wouldn't have them work on my appliances if it were free.

Serviceman came out for the usual $75 fee with the Warrenty he assessed it didn't fix it and wanted…read moreme to pay another $75 for him to come fix it. BALONEY My first fee per my Warrenty was good for 60 days!!!! They will try and rip you off!!!