Let me preface that before I came into the picture, my mother in law was quite upset at the Schantz…read morecompany. Apparently she had already left a couple of not so nice messages that the work they had done had made things worse, ie: more leaks in the roof. What I eventually figured out was she had gotten things mixed up with another roofer, who did the original work on the roof. So I come in, and had an independent handyman I trust, go up and walk the roof with me. We figured out all the issues, and I called up Greg Schantz. Not only did he stop by on a Sunday to personally address the issues, he was quite polite, despite the mixup and messages from my mother in law. I personally apologized to him for my mother in law and asked if he'd walk the roof with me. He did, and spotted all the same things the other handyman and I had found, plus other issues we hadn't seen. He agreed to make repairs not only around the small area they had worked on, but also addressed all the minor issues/problems done by the original roofer free of charge. On top of that his crew spotted two areas without supports where the roof had begun to make small divots, which would later cause more leaking. All free of charge and done quickly, and professionally. So now a couple more months have passed and we're still getting minor leaks in the same area Schantz had worked on. They came back out and completely ripped out all the previous roofers work around the chimney and dug around and found a hole, no one could have found, as it was buried under layers of roofing around the chimney. This they also fixed, with a minor, and completely understandable charge, as it was outside the scope of the original work. So all in all, great experience, and I had fun just talking with him and assessing the roof. Edit: Yes this is my mother in law in Atlanta. I noted my profile still says I live in CA.

We needed our roof replaced after living in the house for almost 20 years and having no idea when…read moreit was last updated, so we got a few quotes and while Schantz was not the cheapest, we felt better about the team and level of service we were going to get vs 2 more well known brands we asked to quote, one of which was higher and the other cheaper. We were not let down as there was a personal touch through the entire process. We were also able to upgrade the house to architectural shingles which really improved our home value. Would definitely go with Schantz again for any home job.

This company was recommended to me by a friend. My experience was nothing short of superb. My roof…read morelooks fantastic. I will definitely refer them to all my friends.

Initially would have given 5 stars, the crew was very friendly and appeared to have a done a good…read morejob, the new roof looks great from the ground and the curb. However, they advised us we would likely need new gutters to go with the metal roof, which it turns out we do. We called the gutter installer and they told us that they cannot replace our gutters as the drip edge on our roof was installed incorrectly. I checked with the manufacturer, and they sent the instructions showing the drip edge should have been installed just the way the gutter people said, with about a 1" uniform edge. Ours is about 3-4 inches long, with handmade cuts to just above the old gutter mount, but not high enough to allow access to the screw. It's made the old gutters nearly impossible to remove. I texted Tim Craft, the representative who visited with we signed the contracts with Lowes, and he replied, "I will take care of this...." Still would have been 5 stars. He requested pictures, which I sent (attached to review), three days later, after mutliple follow-ups, he finally replied, "Our suggestion is to have the gutter installer use a dremel type tool to cut the gutter hanger behind the drip edge but in front of the fascia. If he happens to damage or needs to cut the metal only the damaged panel(s) would have the warranty voided. I hope this helps." Not only doesn't it help, it's insulting. The panels are already damaged, they were installed incorrectly, and the gutter installer can't remove the old gutter - I removed a small strip myself (photo attached) and can't get to the screws in most of the hangars. And they're going to void my warranty if the panels are cut, after they've been hand cut with tin snips by the installers and improperly installed? Ludicrous. I pushed back, and he said that Bobby Lewis from the office would call me later last Friday, 8/25. He didn't, and I texted Tim that the morning of 8/26. He didn't bother to respond until Monday, 8/28, by giving me Bobby Lewis' contact information. Bobby Lewis, of course, didn't bother to answer his phone, so I left a message, and he never bothered to return my call, either. I filed a claim with Lowes, since it became obvious RCB wasn't going to stand behind their work on their own as promised initially. Still waiting to hear back from Lowes to see how they intend to handle it a week after reaching out to them. Meanwhile my gutter job has been postponed and there is potential damage to my foundation and definite damage to my lawn every time in rains in the meantime. See the photos attached to the review - absolutely no question the install was done wrong. Almost $35000, and this is what I get. STAY AWAY FROM RCB AND LOWES! I will happily update my review if/when RCB makes it right if they do so of their own volition and in a timely, professional manner.

Sub-contracted for Lowes Quality work. Got my roof…read moreinstalled in one day. And they're coming back to repair damage from a tree limb that fell through my new roof.

I had my home build by draw build in 2005 and after 20 years I just had my roof redone and my house…read morepainted. The quality of my home is top tear and I wouldn't recommend anybody else other than Bernardo. Working with him you definitely get your moneys worth out of your home and you will be able to sleep at night knowing that your house is built to last century's.

Ok, so since posting my review here's the long story short update. I was able to speak to higher…read moreups at the company that seemed to actually care about my experience & did the right things to rectify the situation. Israel (who has been of much help to me since the day I met him) just left my house as he came to oversee the repairs to my ceiling done bright & early today. I have removed the pictures originally posted because after speaking with them I don't feel as though this is the type of thing that happens on all their jobs & they have proven to me that they actually care about doing quality work as well as customer satisfaction. Would it have been better if none of this happened?? Absolutely, but do I feel they sincerely tried to take an unfortunate situation & correct it? Absolutely!

Very professional, super fast, and quality workmanship! Would recommend them again to anyone…read more Thank you Improve-It. Andre is a gem and oversaw everything. They made a stressful process smooth, and I'm a harsh critic. So pleased and grateful!!

Today I had my gutters installed by this company. They were very professional and did excellent…read morework!!! They were very prompt and there was nothing for me to do to clean up!!! My gutters are beautiful, they even got a wasp nest from my house!!! I recommend this company to anyone!!! Joann Neal

I highly recommend M & M Home Exteriors. They did an outstanding job, fixing and painting our…read moreexterior and putting in new windows. A special shout-out to the project manager, John Oliveira, who went above and beyond to make sure we got exactly what we wanted. His paint team, led by Juan, was also great. My husband was in the construction business for over 50 years and has nothing but good things to say about their work. They were also very fair in their pricing!