Another Great Experience @ The HealthWay Nutrition Center in Medford, OR. !!…read more I was warmly greeted upon entry by Tyler and he asked if I needed assistance, which I did. I was in search of a similar product that is no longer provided to me from another source. Luckily, I brought in my empty bottle and he looked it over in order to compare vital information to what they have in stock. Tyler was enthusiastic and knew all of the name brand products on hand and their ingredients, which helped me make a well informed decision. I was happy that the NOW brand was most similar to what I was in the market for, and I appreciated the assistance! Thank you.

These folks are so helpful and generous with their time. Knowledgeable and kind staff with a well…read morekept store. I also appreciate when a business doesn't carry an item, and they are confident enough with their service, to recommend another "competitor." Wow. So impressive. A high quality business that I truly appreciate.

Last Thanksgiving my husband and I cooked Thanksgiving dinner for 15 people. I ordered the best…read moreorganic free-range turkey that Natural Grocer sells. I think I was the first person to place my order that year. I ordered a 16 pound turkey. I intended to cook it in my Oster Roaster, which yields a very moist, almost rotisserie - style result. I was one of the first people to get to Natural Grocers to pick up my turkey. When I got there the person bringing the turkeys out from the back brought out a huge 22+ pound turkey and said this was all she had left. I protested that I had reserved a 16 pound bird and that I didn't need a 22 pound turkey. She looked at me in a very un-compassionate way and said, "This is all we've got. Take it or leave it." I took it because I had to feed 15 people on Thanksgiving and they wanted turkey and dressing!!! My husband and I brined it in the 24 hours before Thanksgiving. It's a good thing that we did because a 22 pound turkey was far too large for our Oster Roaster. The lid would not close!!! OMGosh. Michael and I just looked at each other in horror. We knew all the sides that we had planned to prepare and cook partly in our oven while the turkey was roasting in the Oster. We put it in the oven to roast and within an hour the skin had turned dark black. Michael asked, "What are we going to do?" I said "Cook the dang bird. Then we'll take the skin off and pray that it is moist underneath." In the meantime we got to work in the kitchen on all the sides. Now bear in mind, an Oster Roaster cooks a perfectly tender, moist turkey in far less time than roasting it in a convection oven. We had no idea if that turkey was going to be done by the time our guests started arriving. We just persevered. What else could we do? I will admit that we considered serving them steaks, which we would've had to defrost but we decided that somehow we would pull a rabbit out of the hat. In this case, an edible turkey. When our probe timer told us the internal temperature was where it needed to be, we removed our totally black turkey from the oven. Michael said to me, "I'll handle this. You finish the sides." I gave him a huge platter, at his request, and carving knives and -- with immense relief -- continued to work on everything else, all of which were completed right on time. Our guests began to arrive and I plyed them with good wine, which made them very happy. I said nothing about what we had gone through that day and, in a few minutes, Michael walked in from the outer kitchen with the huge turkey platter arranged perfectly. My brilliant husband had removed all the skin and arranged the white meat on 3/4 of the platter and the dark meat on the remaining 1/4 just like a caterer. It was PERFECT!!! I told the guests to help themselves and I went to my room, shut the door, and collapsed. I didn't know it but Michael did the same thing. We had been under so much stress that neither of us could eat a single bite. One of our guests was Matt Sheehan, a gifted local chiropractor (Family Chiropractic). He came to my room and worked on me for about 30 minutes and I was restored. (Did I mention he is gifted?) When I came out everyone was raving about the food. Michael and I were both very relieved about that but the stress we had been under because of the turkey was awful. We made our minds up right then that we would never buy another turkey from Natural Grocers ever again. If you can't trust them to honor the advance reservation that you make for a turkey for such an important day ... well, you can't trust them at all. This year I bought a beautiful fresh Mary's organic turkey for $2.99 per pound at ShopNCart in Ashland with no stress at all, I am very pleased to report. A friend of ours is going to smoke it for us and, believe me, he is a world class smoker. When one door closes, another opens!!!! Happy Thanksgiving!!!

A great grocery store selling organic produce and products. They also have a huge selection of…read morevitamins. I didn't connect the dots that this is the same grocery store as the one in Glenwood Springs, CO until I purchased a shopping bag. Great prices and selection. I wish there was a store in Northern CA.

I have been coming to this place for almost 7 years and tonight it ends. I came in to shop the 50%…read moreoff sale but before I started I asked to use the restroom before I had an accident and the old man refused to let me use it when it's never been a problem before I'm not a homeless person off the street I'm a long time paying customer lazy ass just don't wanna clean the restrooms. I doubt he even lets the employees use it. I will NEVER shop here again EVER!!!

Customer service is attentive and very helpful…read more It what it is... a retail store for vitamins and supplements. Come here KNOWING what you are looking for and buy it on SALE. Convenient if your short on time and NEED a supplement and don't want to wait for shipping *thumbs up*

I've been coming to this place for ~1 year *regularly*; my personal experiences has been a…read moremixed-bag but overwhelmingly POSITIVE. Healthcare Workers are in a Shortage and those that show up are OVERWORKED and Severally UNDERPAID across the Board. "Non-profit" is a TAX Exemption, not a business model. Everybody HERE, CARES. Even on a rough/busy day the TEAM pulls together. Front clerks are up front with communicating details *yay* Thank you *Cody*, Holly, Ashley, Angie for CONSISTENTLY putting your 100%+ into providing Excellent patient care *Thumbs Up* *Important: Turn around time is a solid 48-72 hours. IF you can, plan ahead. Everything here is a manual process due to being patient specific.

Got a phone call from the pharmacy saying that my prescription was ready to pick up between two and…read morefour. Went down to pick it up and it wasn't ready, So now I have to go back when it's ready but they don't know when. DO Not TRUST THEM

Food was great (especially the veggiedilla!). I'll admit that I didn't taste any lavender in the…read morelavender lemonade, but it was still delicious. I wasn't impressed with the golden milk latte though; it was basically warm almond milk with a little bit of turmeric mixed in. But the overall place was pretty and welcoming; we'll definitely go back!

Looking for good quality, healthy food? This is the place. Compact menu still nice variety…read more But the star of this place is Heidi. She knows customer service. I went to have lunch with my husband, show him how good the food was and well we didn't have the best customer service experience repeatedly. Which was unusual. But, that's when Heidi stepped in and literally changed our opinion. I'm so glad she did because otherwise I would never get my husband back to the cafe again.

I tried their Pet Oil for a old cat with arthritis in her front paw. This appears to be working…read moresince her limp has improved a lot. Will try it next on a 11 year old Husky who appears to be slowing down.

if I could give it more stars I would. I have been ill for years, trying to find some help the…read moreowner Tammy was beyond knowledgeable. She was caring. She took her time with me went over everything gave me choices the things that she recommended for me have been wonderful, it is also a really cute little store that has a bunch of items that you wouldn't be able to find elsewhere. Please go visit Tammy at Sona CBD in talent Oregon. You will not be sorry.

My wife has a compression fracture on her vertabrae. Her physician ordered pain pills for her. We…read morereceived a text that the pickup was ready. When we arrived we were told that we must but another product in order to get her pain pills. We had to agree to that outrageous demand in order to get her pills. I paid $20 dollars for stool softner, that she does not use or need, so she could have her pain pills. I asked the clerk if the rule was a Federal law. Said no, it was company policy. You have lost a customer! HF Chambers

Customer service of any pharmacy I have been to in recent years . Thank you for your experienceread more