Forget Ubers or other cab companies, these guys are super affordable (very reasonably priced for a cab company). But if you are not financially motivated or have not been sufficiently ripped off by other cab companies then let me add some extra incentives for you. First of all this is a family owned and operated business. The owner is especially personable and is a very over the top, extra mile kind of guy. The drivers have all been really good and the owner (who also drives as well as dispatching) has driven for me on a few occasions. They are always a pleasure, very good about getting to you on time or ahead of time. What more do you want in a cab company? And before you ask, I haven't been paid to say this. They really are that good. A refreshing break from other companies. I will continue to use and recommend them to others. Give them a try. See for yourself. read more

I have contacted this company several times for a local drop off and they have not responded to my text messages. Very disappointed.

Our flight was over an hour late arriving, but our driver was there and ready for us. He was courteous, kind and we will definitely be using them again! read more

I have used A Better Taxi several time to and from airports. They were aways on time and wonderful to accommodate me.

I preordered airport pick up over 2 weeks in advance. I did not receive a text after landing. I contacted the company while I was waiting at the baggage claim and sure enough my pick up was already near by. I had a smooth and safe ride home. read more

I hired them to take my son from Fort Myers to Punta Gorda airport. Not only were they on time but were here 15 minutes early. My son said the taxi was very clean and the driver was a great conversationalist. He said he was there before he realized it. read more

I worked with this company for over a year. brang many regular customers with me and extended the cheaper price to them. I would book them in for pickup... was told "family comes firsy" and was not allowed to pick them up... customers we're told that "I no longer drive" no longer drive for them is more like the truth.. read more

I haven't used a taxi in quite a long time, was little concerned. I called the day before for a RSW airport pickup. They tracked the flight and messaged me before I even left the plane. Anthony was there immediately and had me home in 20 minutes! Very satisfied! I will definitely consider 'A Better Taxi' again! read more

Called Saturday for a 4am Monday taxi heading back to the Airport took all the Information said I was all set nothing by 4:15 thank goodness we called an Uber when we did or we would have missed our flight Bad Customer service!sorry but won't be recommending you to all our friends in Fort Myers read more

Have been trying to get a pickup from RSW and also from my residence on several occasions. They don't respond to texts or phone messages. Very unprofessional, not sure why anyone would give a good review to this company. read more

Dean (I think was his name. Owners Father) was very nice. Great conversation as well. I am a female traveling alone so it was very important to find someone trustworthy, and I felt I was in safe hands with A Better Taxi! Thank you. read more

Have used this taxi service for all my flights the last 3 years and find them to be reliable at a great price.

Excellent Service! Our flight was canceled & we had to rebook later in the day. A Better Taxi worked with us to make sure we got to the airport on time. Good communication. read more

I travel a great deal and use this service often. The drivers are on time with a clean car and take me safely to Fort Myers airport and Punta Gorda- for very reasonable prices. Best deal in town read more

This is a family-run business that I used for the first time today for transportation to and from a doctor's appointment in St. Petersburg, FL from Fort Myers. Neal and I texted details back and forth, including price; Susan, my driver, called me right on time this morning and then expertly drove us to my destination. She was easy to talk with and a very safe driver. I will use this company again when needed! read more

I had a reserved cab this morning for 4.45a from our house to Fort Myers Airport. Bill the driver called to ten minutes late which of course turned into fifteen minutes. It seems that his last fare delayed him and I sympathize but it also turns out they were operating only 4 cabs and were booked to the limit. I was tight for my flight and concerned. When we got to the airport I handed over two $20 bills for what I think is a $30 ride. Bill just pocketed them, I think assuming he was still due a tip despite totally failing to provide the required service! He never mentioned the actual fair or offered change. To be fair he was fifteen minutes early for picking my wife up later but this company does not answer emails promptly, appears to have no dispatcher at the office and runs of a shoestring. We will not use them again and I suggest you all think twice before calling them. read more

Reserved a taxi for a 4am taxi for our 6am flight...no taxi to be found. Gave the driver the benefit of the doubt but after worrying if they will show I decided to give the main number a call. He called back 5 minutes later to inform me that the driver slept in instead of coming to pick us up. if you want a company that cares more about getting a full night's sleep instead of being reliable, give them a call... I sure as hell won't be. read more

$45 from RSW to Punta Gorda. I had Brenda as a driver and she was absolutely amazing. Safe and clean cars. They even watched my plane on flight watch because it had been delayed and that way I didn't have to update them every time the flight was changed. I also did not have a clue where to exit the airport and Brenda came to find me even though I was in the complete wrong place! Easy booking and great conversation. Much more reasonable than the other taxis charge. Will use again, that's for sure. read more

Great Taxi service we have used many times always clean, on time and reasonable pricing.

Driver Susan left a voice mail on my phone that she was in my driveway. 6:40 a m. I go outside no taxi so I call Global Transportation and they had some one out in less than 3 minutes. Because of a better taxi I was late for my pain mgmt appt. If bad couldn't get worse when my procedure was done called my return ride they sent the cab to my house instead of pain mgmt.The driver got mad cause I called him an idiot, let him get spinal injections then sit and wait. Called global trans they sent an uber driver who hardly spoke or understood English in the middle of the ride he did a u-turn to go back to pain management instead of my house then got mad because I got mad. But before we even pulled out a better taxi showed up. How many idiots can 1 person endure in less than 2 hours. Because I had anesthesia I had to rely on transportation for this procedure. What a night mare. read more

Booked on the phone a day before. Very specific to pick up at 7 am for flight. No show-no call, I waited 10 minutes, called 3 times. Left 3 voicemails. No show- no call back. Had to find a ride in a panic! Not cool. read more

Well, the old girl (our car) let us down. We called A Better Taxi from the dealership after the tow truck left. The lady gave us a reasonable quote so we decided to take it home to Cape Coral from Fort Myers instead of staying over in town. It was after hours and the dealer's service area was closed so we sat outside. Seems all the in-town rental car agencies were closed, as well. They (both dealership and rental car places!) really should consider at least staying over until 9. Luckily, we didn't have long to wait after calling. The driver was very nice. I can't remember his name but he knows who he is. It had been a long evening of waiting for the car to be towed and he was awesome. The car needed to stay over an extra day so we were glad we went home instead. The same guy picked us up again that day go and pick up our car. Thanks again. read more

Very clean, very timely, and great conversation. And $40 for an airport ride from Ft Myers Beach! I will absolutely be using this service again if in Ft Myers. read more

$20 from RSW to Landings. Always early. Best deal in town. They have booster seat to use as well for little ones.

The perfect airport pick. Before we even had the pick up, confirmation call from the office. Our driver called us when he arrived and told us to call him when we picked up our bags. He arrived, assisted us and chatted with my wife and I on our way to the beach..I cannot say enough about this company. You will be impressed. read more

Great friendly fast service! Awesome driver (Woody)! Picked up within 3 minutes and super friendly.

Horrible driver. Called a man in another car a gay slur when he didn't do anything. Very unprofessional. Will never use again.

Our plane going to Orlando, FL was deverted to Fort Myers, FL due to bad weather. We landed in Fort Myers around 2:30AM and was advised by our airline that there were 3 other flights that were also deverted to Ft Myers within the hour before us. They told us customer service would not be in until 6:30AM to let us know if they would shuttle us to Orlando that morning or if there was a plan in place at all. All the rental cars were gone and people were already grabbing all the cabs. They recommend we just send the rest of the night in the airport and see what they could do once customer service got in. My daughter and I had a cruise leaving at 9 AM in Port Canaverl that morning! While we were waiting to be taxied in a thermal I texted my husband who started calling cab companies. He spoke to A Better Taxi and gave them my phone # to call me with a quote. They called me back BEFORE my luggage even made it out for me to pick it up. The driver gave us a great quote! He even told me to meet him upstairs so I could avoid all the fighting over cabs in the pickup area. He was there within minutes! I heard other passengers calling other companies and they were charging them twice what we paid for less miles. The Gentelman who drove us was also dispatching other drivers because they were short handed. One of his drivers called and told him other people were trying to get them to drop the fares they were there to pick up and take them for more money. I was impressed when I personally heard him tell the driver to tell them they were sorry but they could not but would send another driver out as soon as possible and would NOT charge them the additional amount they offered. He was polite and honest with every person he spoke to looking for a taxi. I told him several people were saying they were quoted 400-600 for a cab from there to Tulsa with another company. I heard him tell the drivers to keep their rates the same as always ... LESS THAN HALF what the other company wanted!!! He said they are already in a bad spot and he doesn't believe in taking advantage of that. He believes if you take care of the people they will take care of you. I WAS 100% impressed with this company and if ever in Fort Myers, FL again this will be the company I call for a taxi! read more

I've used this taxi service over 15 times. The fares are a great deal. Drivers are professional and courteous. I highly recommend A Better Taxi! read more

I called 6 days before needing a taxi to take us from Punta Gorda Airport to Cape Coral and told them we needed a van since we had 6 people. We were told no problem. When we arrived the taxi was waiting. It was a gal with her personal car. A Dodge Charger. We were told they were very busy and had no other options for us. We had to quickly find another taxi service. Very poor way to handle a business!!!! read more

They picked us up from Fort Myers airport last week it was great. I got a text she was in the cell phone lot and was 1:00am. The way home was awful, I called the day before making sure I was still on their schedule because they were picking us up at 3:30am and if I could pay by credit card. No I couldn't pay by credit card, even the pizza delivery guy takes credit cards and she was almost 20 min late. I called she said she is on her way she hit traffic and she will be there any minute 20 min later still not there I just requested an uber and she came. We get in the car and she had 3 other excuses!! She should of stuck with her first lie we wouldn't of known the difference. She over sleep we're not stupid!!! read more

We also got left not once but twice!!!! We will never use them again !!! Lucky we made our flight just in time ..

This is the first time I have written a review on social media but it is one I need to do to protect someone else from receiving the same experience. I used their service before and the service was what I expected. I was picked up from the airport on time and taken back to my home. I kept the email of the owner because I wanted to use a taxi for the next time I traveled. That time came on August 15th, 2017. I emailed the owner (Neal) two weeks earlier about wanting to be taken to the airport. He didn't reply back so I sent him another email about picking me up. He replied saying "of course". The day we were to be picked up, the driver didn't come. I spoke with a supervisor (didn't get the name) and she said she would look into it. She called me back 20 minutes later, apologized and said she was unable to get a hold of the driver. She said she would pick me up personally but it would be another 20 minutes. This would put us at the airport 45 minutes before the flight. I said I couldn't do that because it wasn't enough time. I said to the supervisor I want some help with the parking cost at the airport because we are on a tight budget. She said the company would help and will call me back later on in the day (which she never did). My wife and I hurried to the airport, parked the car and rushed our toddler, suitcases, carry ons, and car seat. We came home and picked up our car. The 7 day charge was $144. I asked why so much and they said I was in short term parking and not long term parking. I was in such a rush that I didn't realize I parked in the wrong section. So I payed $144 for parking when I was expecting to pay $40 for the taxi (round trip). I called and asked Neal to call me back (he never did). I emailed him asking to call me back on helping pay for the parking at the airport and mentioning to him one of his supervisors said she would help, no reply. I finally got a hold of worker who promised me he would call me back, he never did. I wish I could do more but this is my only option. There are "better taxi" services who care for their customers. Please do not use Neal or his services. He doesn't care about the customer and is only concerned about making money. read more