My mother has been in Shenandoah Center for over a year. She initially went in for rehab following…read morea fall that required surgery for a brain bleed. She had been living with my husband and I, and I'd been her caregiver for years. It was so hard to leave her in a new place, but the staff went out of their way to make mother and me feel comfortable. From the therapy department, nursing staff, activities staff..all were wonderful! We had to make the hard decision to transition her to skilled nursing care there and not bring her back home. As hard as this time with the quarantine has been, I'm so thankful she's been at Shenandoah. The administration and all the staff have been wonderful to go out of their way to keep the residents engaged and the families informed. My mother has dementia, so it's not easy for them, but they have been so loving and understanding with mother. I've had peace of mind knowing she's loved and well cared for there.

This nursing home doesn't take care of it's residents nor it's employees. The workers receive poor…read morepay and no vacations. Supervisors fail to follow up on complaints submitted by residents and their families. Poor care!!!!

This is just a general observation, I was referred here by an urgent care for X-rays…read more It took 30 mins to check, training was happening and I felt like our conversation wasn't private, with lotsa personnel and unnecessary questions. Anyways it took 2 hours from the time I can in, until the time I left!!! Moral ic the story, go to an urgent care with x rays available. Oh I waited , 5 days for results... lame!

Overall the building is okay. Staff is okay as well no one is welcoming or inviting just okay…read more Front desk lady is extremely rude and grumpy overall not the best experience won't be back.

We were satisfied with the care at Complete Care. The nurses and aids were very friendly and…read morehelpful. The PT and OT were very helpful, especially Donovan and very encouraging. Even though all staff were very busy, they tried very hard to make my stay there a positive one.

Staff are very friendly and knowledgeable and go out of their way to make sure the patient is being…read morewell cared for. Mark was especially kind to my mother during her short stay here. The food was good with care being considered for dietary needs.

this place is horrible. I've been trying three times now to get an appointment doctor for my son…read morewho's on the spectrum and they literally have rescheduled each time. Stay away from this place. They're irresponsible.

The staff here is always caring and attentive. I have never had bad service here, even when I was…read moresick maybe wasn't the nicest patient. From the front desk to the doctors, you are cared for and looked after like you are family. Dr. Bechtold is wonderful!

I am very pleased with Valley Health Family Medicine. I love the doctor I see, Amber Sullivan. She…read moreexplains everything to you and makes sure uou understand whats going on. she has a great bedside manner and I couldn't ask for any better treatment than what I receive there. Her nurse Pura is amazing too. They have helped me through so much. And I can't forget about the front desk...they are awesome as well. Very pleased in every way.

My pharmacy sent a refill request on 3/12/19. As of 3/18/19 they did not have a response. I called…read morethe office on 3/18 and 3/19 and left messages with no response although the voicemail promises a response within 24 hours. Today I sent in a refill request through MyChart as I sit in an urgent care waiting room where I am paying a $40 copay to get 3 pills to get me through my work trip this week as I am having side effects of not taking it for 3 days now. This is the second time within the past year I have encountered a non-response or over 1 week delay in refilling my medication (I only take 1). Due to the delay in care, the non-response, and poor communication- I am changing PCPs after 5 years with them as there has been a trending decline in their care.

I was referred here to get a rx written for a medication I had been taking for years. my current…read morehealthcare person was no longer qualified to dispense. I answered the on libe intake form and had my first tele-health appointment. it was held from her bedroom underneath a pic of THE POPE. During our discussion if ordinary things she then asked if I were a Christian. I was taken aback. oh, she meant spiritual, she said the next I saw her she wrote a refill RX but wrote it wrong and the pharmacy would not fill it until she corrected it.I mentioned during this discussion that my daughter was having an operation and I was concerned. Her answer was that it was in God's hands

This was my first time seeing a actual psychiatrist and it was a great experience. Just talking…read morewith her helped me a lot. Even the front desk lady was great. I'm happy with my first appointment and look forward to my next one.