As a fellow health professional, I was highly disappointed that the MD didn't even examine or place…read morea stethoscope on my child, who was there for stomach issues. This was not his regular MD, who we have never had issues with and is very thorough.

I have had wonderful, positive experiences at Stephens City Family Medicine and would highly…read morerecommend them for your health care needs.

I recently went here for a new patient visit. The waiting area was small but I did not have to wait…read morelong so that was not an issue. They have a little tv with health news on it in the reception area. Receptionist got me signed in and all my paperwork done right away. When I went back, nurse was friendly, did the normal vitals, all pretty standard there. The doctor himself had great bedside manner. He listened and did not rush me in any way. He addressed every concern I had thoroughly. He even was on the same page as me about addressing what issues I could naturally. Most doctors I've been to in the past won't even have a discussion about natural options. He was very kind and understanding which I feel is important for me to trust a doctor. Very glad I found this office.

I've been going to the Family Health Center for a couple of years now and I missed a few…read moreappointments cause I only have one vehicle and my husband had a business emergency and he had to go to work I called them to let them know 3 hours ahead of time for my appointment that I couldn't make it the nurse was rude and unsympathetic didn't care about my situation I'm out of my medication and won't give me my refill cause the doctor won't see me anymore. I feel I was treated unprofessionally and now I have to go hunt down another doctor to get my medication I asked the nurse to give me at least one month worth of my blood pressure med till I found a doctor they flat out refused me...Beware of this office they will hold your medication hostage.

Made the mistake of coming here for urgent care for my child. 2 hr wait, a nurse who asked…read moreinappropriate questions of my child, a nurse practitioner with the worst bedside manner I have ever experienced- condescending, rude and altogether obnoxious. Go anywhere else. We will never come back here.

The front office has it together! I was seen on time and all needed paperwork completed timely and…read moresubmitted to insurance expeditiously. Lab work done in 24 hours with a personal phone call back with results- wow! Dr. Shanes is the man! A great physician and spends time and is engaged with explanations that make sense and are pragmatic in getting me healthier! This is a good office to navigate the healthcare system and get yourself healthy or stay healthy. Thank you all- David S.

UPDATE 6/2025: This update is several months delayed, but I feel it's only fair to update my…read morerating. They've gotten better. Looks like they're getting the glitches out of their system with the takeover by VHealth. Have they gotten nicer and more patient friendly? I think maybe and that's just nice. So, we're still with them. Changing is hard and requires too many preliminaries, so I only want to do that if completely disgusted, and we're just not there. Updating to 3 stars right now

My daughter needed her paperwork filled out to try out for school athletic teams and after 3 days…read morethey still haven't completed the paperwork. Her provider told us when she originally had her appointment that if she needed the physical just to call in and they would have it at the desk by the end of the day. I've been calling since Monday morning and now it's the end of the day Wednesday (I stopped by the office and they said it won't be completed today either). So they still have yet to fill out the very short Questionnaire and sign it in order for her to try out.

The atmosphere is very pleasant with excellent staff as well as Dr. Bodenheimer. He's quite…read morethorough and knowledgeable and assisted me greatly with my health needs. I plan on being a regular customer for as long as they will have me. Much thanks.

If you're looking for a doctor that wants to gaslight you down the SSRI rabbit hole, here is the…read moreplace for you! If you're looking for a doctor that will take the time to ask a detailed family history and will trust your intuition on what is wrong with your body, keep moving. The office staff are lovely and kind.

I am very pleased with Valley Health Family Medicine. I love the doctor I see, Amber Sullivan. She…read moreexplains everything to you and makes sure uou understand whats going on. she has a great bedside manner and I couldn't ask for any better treatment than what I receive there. Her nurse Pura is amazing too. They have helped me through so much. And I can't forget about the front desk...they are awesome as well. Very pleased in every way.

My pharmacy sent a refill request on 3/12/19. As of 3/18/19 they did not have a response. I called…read morethe office on 3/18 and 3/19 and left messages with no response although the voicemail promises a response within 24 hours. Today I sent in a refill request through MyChart as I sit in an urgent care waiting room where I am paying a $40 copay to get 3 pills to get me through my work trip this week as I am having side effects of not taking it for 3 days now. This is the second time within the past year I have encountered a non-response or over 1 week delay in refilling my medication (I only take 1). Due to the delay in care, the non-response, and poor communication- I am changing PCPs after 5 years with them as there has been a trending decline in their care.