The journey towards a love one's healing is often a long one. Fortunately, I found a place for my…read moreson that truly cares about his recovery and they've helped me, too. As a parent who has sent my son to three rehabs, I really questioned how and when I should intervene with him. If you are a parent you know you don't want to enable your adult who is seeking recovery, but you also want to make wise decisions that are based on love and their best interests. Making the decision to send him to Rivendell was a wise choice. Huey, Kim, and Brittany have done so much to help my son as he continues on his recovery journey. I thank God for these wonderful people. Their approach is grounded in getting to root causes and helping your addicted loved one know they are in his/her corner. This was the best money I've spent towards my son's recovery.

From the owner: We are a leading edge Micro recovery system designed to maximize the possibility of long term…read moresobriety from alcohol and drug addiction.

I would not recommend Heritage Hall to care for an elderly relative. My father was there for a…read morecouple of months and it was a terrible experience. We had problems with both the staff and the administration. Most of the nurse assistants were very nice and helpful but they are overworked & short staffed and my father would often be neglected by them. I would have to go find someone to assist him in urinating, etc., and that often turned into an extensive search as often not a single staff member was in sight. I am a male and one of the nurse assistants, a black lady named Sarah, made sexual advances towards me on several occasions. She would grab me in a bear hug and rub her body up against mine and attempt to kiss me on the neck. The first time it happened, I just pushed her off me and thought she got the message. The second time it happened I complained to the Social Services Director, a lady named Maureen, and told her what had transpired and that I was offended by it. Maureen was very rude and actually made a joke about it and said that was how Sarah shows affection. Sarah continued to work there even after this. Also my Dad had given Sarah some peanut brittle for Christmas and after it was gone, she started bugging him for more. She was relentless to the point where he really became upset by her persistence. I also complained to Maureen about this but as in the other issue, she just brushed it aside. I had elected to do my father's laundry instead of having it done on site by their laundry service. My father's clothes started disappearing and to the point where we lost about a dozen articles of clothing. Apparently even though I had notified them I would be doing the laundry, his clothes were still being picked up, taken to their laundry area and then mysteriously disappearing. When my father finally left the facility and came home, I wrote Heritage Hall a short letter regarding his missing clothes & that I would like them back but they never responded. Plenty other facilities to choose over this one and I would certainly not recommend Heritage Hall.

I was attempted to have my father admitted into their skilled nursing care facility and they kept…read moretelling me that a 2014 workman's comp claim was halting his admittance as it was documented as his primary care insurance. I spoke to Medicare who confirmed that this claim was NOT his primary insurance. I also spoke with the workman's comp commission, who faxed them all of the pertinent information for him to be admitted. They still swore this was his primary insurer, which it is not! He was hit while driving a work truck and they awarded him a lifetime award for his knee injury, which is out of his control. The only way to have this removed is to have my father engage in a negotiation settlement. He is in the hospital and has been pending discharge for days! How can he engage in a settlement when he needs to help! 48 hours of efforts for them to tell me NO and for them to be unwilling to help- TERRIBLE CUSTOMER SERVICE! Imagine someone without resources trying to navigate this difficult process, they should be ashamed-- they are supposed to help others, not make it worse!

I really loved the fact the Administrator is trying to make positive changes in the building…read more Speaking with families, rounding, knowing the staff and residents. She is hands on and cares a great deal about the quality of care being given at this rehab center. She is fair and honest, works hard and has put the needs of the facility before her own. Kudo's to Catherine.

From the owner: River's Bend Health & Rehab Center is a 198 bed skilled nursing and rehab community conveniently…read morelocated 10 minutes from downtown Harrisburg, our states capital. The surrounding area includes the Susquehanna River and PA Farm Show complex home to the largest indoor agricultural event held in the United States. Our community offers beautiful outdoor spaces including a gazebo with views of our pond. You can enjoy what nature has to offer while relaxing or socializing with friends and family. The 24-hour skilled nursing care service provides: cardiac care, congestive heart failure care, IV therapy, pain management, post-surgical care, pulmonary care, stroke/neurological care and wound care management.

My daughter has been going to physical therapy at the Germantown location. The staff have been…read moreamazing. They are very helpful at the front desk and we have never had to wait more than 5 minutes for her appointment. The PT that we work with (Blessing) is so knowledgeable and patient with my daughter. She makes sure to listen to her when something is painful and adjusts her approach. I would highly recommend this practice.

I've been to NRH two times. The first time for my ankle when I fell and most recently for a…read moreherniated disk that was causing me tremendous pain shooting from my shoulder to my fingers. Neurosurgeon recommended PT instead of surgery and I'm grateful he did. I worked with PT Sammie Nguyen. Sammie was great at communicating with me and helping me understand what I needed to do to heal. He was patient and knowledgeable and also very nice. After 14 treatments, I left pain behind and I'm very grateful to him. Also thanks to Patrick, Blessing, Henry, Karen, Chelsea and the reception desk. The whole team provided awesome care and a great place to heal. Thank you!!

My mother stayed at Citizens back in 2019 for about 3 months. She had fallen and had a broken wrist…read moreand a touch of congestive heart failure. She has some dementia but she was treated lovingly by the staff at Citizens. My brother and I were able to come be with her during the day. When she was strong enough to go to the cafeteria, we went with her. The staff couldn't have been nicer and by the end it was like staying with family. She had first rate physical therapy and speech that not only got her up and walking but saw her cognitive powers greatly improve. She had been bound to a wheelchair before that.

The dr.s you see for pain are very helpful. Dr.O'Malley is a wonderful neuro surgeon!read more

I am a patient. And have been a patient over many years. Yes, this practice needs some training…read morein dealing with customers/patients on the phone. Simply they are too busy with too few staff interfacing with patients. But... I have been medically treated by this practice multiple times, directly treated with interjections, and experienced several spinal procedures and operations. And that is where the rubber meets the road. The Nursing Staff could not be better, or more compassionate, or more caring, or more professional. The Physicians Assistants and others who support the Surgeons could not be better or more responsive. And the Surgeons could not be better, higher skilled or more caring. This is one of the best and highly skilled back and spinal operating and repair organizations anywhere. Period. If you want to get well, this is the place.

Active Physical therapy is a great clinic I have been in the work hardening program there the staff…read moreis really top notch they deserve all tens when it comes too the one on one time with the patients they are pleasant and knowledgable on what it takes to get you to the goals you are trying to reach they seem to spend quality time with their patients I never feel rushed

I was referred here after my car accident and it was the best decision I made to follow through…read morewith. The staff is amazing. Pam greets you everyday with a smile and always gets any issue with scheduling resolved right away. Every single physical therapist and Doctor here is amazing. Kyle,Julie,Marlon,Renee and Corby all feel more like family. I feel I have improved tremendously since I first started coming 2 months ago. They truly encourage you and help you get back to your normal self. The environment is relaxed and you eventually start getting to know the other clients that are regulars too. I would recommend everyone to come here. I have gotten muscles firing that I haven't felt in a long time. I owe that to everyone here at active physical therapy Hagerstown. I wouldn't trade this place for the world!