In contrast to its name, this store is actually very cool. It is tucked away on a corner off of…read morePenn, so it could be easy to miss. The gals running this store are clearly having a great time and it makes for a fun shopping experience. On the day we visited, they were passing out homemade cookies and glasses of mimosas - yes please! All buzzed up and ready to shop, we discovered jewelry, vintage clothes, beautiful home decor, and unique art. The prices range from surprisingly reasonable to mild sticker shock.

The greatest home decor. Unique furniture, accessories, beautiful lighting, gifts and awesome…read morestaff!

Weisshouse made it up to me by giving me a credit of $1000 on a new piece of furniture. I bought…read moretwo more chairs from them, not electrical recliners!

I ordered a very expensive slipcovered sectional from Weisshouse. Upon washing, the slipcover…read moreshrunk and it is was nearly impossible (I spend about 45 minutes) to get back on. I thought it was my fault and that the slipcover wasn't washable so I didn't contact the company at that time. About 2 years later, I was looking for a chair to go in the room, and I showed the designer a picture of my room. She immediately commented that the slipcover looked too tight. I told her at that time that the slipcover shrunk after washing. After sending out people to look at the sectional, it was decided that they would split the cost of a new slipcover with me. However, the owner, Stacy, and the manufacturer would admit to no wrongdoing and would only say that the "new one shouldn't shrink." After spending over $25000 at their store, I wasn't prepared to pay any additional money to maybe rectify the situation. The most troubling aspect is that I filed a complaint with the Better Business Bureau and they didn't even have the decency or courtesy of responding or trying to work with me to resolve this problem. The designers and support staff are very helpful and supportive (with a great eye) which is the only reason that I gave the store 2 stars. Unfortunately, they and their customers are not supported by the owner. I have included pictures of the sectional with the tears that have occurred from trying to get the slipcover back on the sectional.

Oof it's a shame this store has poor customer service/no service because the merchandise is unique…read moreand wonderful. Spent 10 minutes browsing the store asking questions about items I was interested in just to get short cold responses.

Charles is amazing. I ordered a Lee sectional from Pen Hollow. Lee was…read morea little slow on delivery, but he was on top of it the entire time. It arrived and is beautiful. Thanks Charles for all your patience and assistance. I added a photo with the pillows I added, but you can see it's a great sectional and super comfortable.

Service at this store is good-review is for corporate customer care but there is no place to review…read moreoverall experience. I ordered the Harris Left Arm Bumper Chaise Sleeper Sofa 112" and the chaise was damaged before delivery. And upon delivery of the sleeper and inspection, the delivery team pointed out that sleeper mattress was stained. That was on January 27. I was told I'd get a new mattress delivered, no action needed on my end. So I waited on that and I was told I would be credited for the damaged left-arm bumper chaise in Golden Oak Performance Velvet on Sat Feb 1. The customer service rep told me I would see an email with the credit between 2-24 hours. When nothing came into my inbox, I called again on Sunday Feb 2 and was told it would take 48 hours from the time it was initiated, which would be end of day Monday. Again, nothing in my inbox Monday so I called Tuesday Feb 4 and was told I needed to talk to someone named Yvette. I was transferred to her, left a voice message, and now it's been another 24 hours with no response. I'm just trying to get merchandise credit so I can order a new piece of furniture from West Elm and continue my relationship as a long-time shopper with the PB/WS/WE franchise. This refund/return process has been unclear and my money ($1599 + tax + delivery fees) is hanging in the balance. I haven't received any communication regarding the issue unless I reach out to West Elm and even then, when I'm told I will receive a follow up email or call, it doesn't come. I do get plenty of marketing emails and I received all my receipts and delivery confirmations, however, so I know it's not an issue of an incorrect email address. I love West Elm and Pottery Barn, and while the initial ordering and delivery process was an easy and positive experience, there's been so little transparency and urgency regarding next steps and making this right that I'm second guessing any future purchases with this organization. Additionally, when I mentioned during my chats with customer service that my sleeper chaise was delivered with a stained mattress, there was no record of this and I was asked to submit photos as proof. I did that and am waiting to hear next steps as it's the 3rd business day and the instructions stated that I would receive a response in 1-2 days. I did not even receive a confirmation of photo submission. Something is broken within the post-sales and post-delivery customer experience and needs an overhaul. As a customer, I need clear expectations and follow up communication via phone/email/text. Everyone I have spoken to when I call in has been pleasant and given me the impression that this is moving along and I am being taken care of, but then radio silence and no clarity. And final note, I purchased a $200 wall-mount light fixture and it arrived too damaged to assemble. What is going on?! Return process for that was simple and done online, but still, the quality control is non-existent. I will not purchase from West Elm again unless it's an item in stock at the store.

First visit to the brick and mortar store. Definitely my kinda place. For this visit i just did a…read morelook-and-see. So much that i loved from a particular boucle sectional sofa right from the get-go to chairs to dining tables to pillows, lamps, and vases. Colors, textures all eye appealing.

Fun combination of thrifting and antique shop…read more Bargain items to be found, yet mixed in with more expensive items, like some $200 jackets from Italy! Well organized and beautiful seasonal setups (Steelers, Christmas, and Hanukkah now). Even some nice gift baskets pulled together with different themes for great deals - I imagine that locks businesses and silent auction events would love this option! Great service with attentive staff ready to answer pricing questions and keeping the store clean and organized.

Every now and again I poke back in to check thriftique out and each time I am disappointed. It…read moreseems like they updated their store and now have a bigger "designer" section. This is great if you love spending close to brand new prices for target brands, Zara, and other fast fashion brands used clothing. Prices are astronomical for the quality and uninteresting selection. I found a few items made of good quality materials but half the articles were covered in stains and over fifty dollars. I'm interested to know how they choose to price their items. If you have money burning a hole in your pocket maybe this will be your place, but you can buy the same soup stained sweater for $5.99 at goodwill in the same building. I've accepted it just isn't my cup of tea. On a bright note, staff is always friendly and their music choices are great. The setup of the store is really nice and has a lot of clothes by color, which I like a lot.

Can't say enough great things about Kym and her designs. She has provided design support in person…read morebut primarily remote for our kitchen, mudroom and bathrooms. She is extremely knowledgeable, makes decisions quickly and is always available when needed. The unique products at Splurge Home have completed my home and I could not be happier!

From the owner: Home Furnishings and Interior Design Store…read more Splurge Home features a carefully curated, eclectic mix of transitional looks that seamlessly blend together resulting in a harmonious space that you can not only shop in, but relax in as well. Our welcoming, approachable staff allow for a stress free experience in selecting furniture and interior design details to create a unique space that beautifully reflects your individual style and aesthetic. Products include: Upholstery,Tables,Beds,Bookcases,Chairs,Lighting,Art,Mirrors,Decorative Accessories,Fabrics,Wallpaper,Window Treatments,Bedding,Pillows and more...... Interior Design Services include: In-home consultations, color consultations, custom designs on everything from sofas to bathrooms. Store Hours Monday through Saturday 11am-5pm or by appointment

Bonnie and the staff were experienced and very accommodating. They offered us the right package…read morefor our temporary requirements. The furniture was exactly what we needed for our 6 month stay in an apartment. The prices were also very reasonable.

I'm helping a friend get settled after divorce and was looking for a cost effective way to get a…read morenew place furnished. After googling, I found this place. I reached out via the phone and spoke with Bonnie to inquire more about them. I then reached out via FB messenger to see if certain pieces were still available and she was so accommodating and helpful. Yesterday we stopped in to check out some pieces. Bonnie and the gentleman there were both so kind, helpful and understanding. They couldn't have been any nicer. They have a huge selection of furniture, both new and used to choose from. You can rent or buy. A lot of furniture at more "typical" stores right now is on back order which isn't always ideal. Some of the used furniture is in better or worse condition than the next which is to be expected since they can't control how someone cares for the furniture they are leasing. The location was easy to get to with a great parking lot right next door. The space itself was immaculate. Everything was clean and easy to see. They explained how they thoroughly cleaned the each item they lease when it gets turned in which makes me feel much better about buying used from them versus elsewhere. It's definitely a great place to check out if you're in the market for new furniture!