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    A/C Lady

    4.9 (76 reviews)
    Closed 8:00 am - 6:00 pm

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    Photo of Jay S.
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    3 months ago

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    5 days ago

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    10 days ago

    Great service and reasonable pricing. Peggy has never steered us wrong. We have used her for over 20 years.

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    6 months ago

    Absolutely the best in town. Peggy and her team get the job done. Honest, affordable. Can't go wrong!

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    3 years ago

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    1 year ago

    Peggy and her team are honest, quick, and very transparent. I would highly recommend them for any a/c issue you have.

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    2 years ago

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    5 years ago

    Good all around. Even will help you from the phone if you have a basic understanding of your unit.

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    5 years ago

    Technician was very helpful and knowledgeable. Made sure we understood our AC issue and how to take care of it annually.

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    Page 1 of 2

    Ask the Community - A/C Lady

    Review Highlights - A/C Lady

    When I called Peggy to make the appointment, she was just as friendly and reassuring as her technician, Zac.

    Mentioned in 33 reviews

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    Top Gun - Snapped a pic of the crew working on the new system

    Top Gun

    (139 reviews)

    TopGun and their new merged collaboration partners called Wednesday to make good after Monday's…read moresystematic issues with call service and automatic scheduling platform. Willard Air, Heating, Plumbing, Electrical came out this morning for full system review, AC & furnace system components. Brilliant work; very thorough report walk-through with photos. Impressively professional and thorough. The guy George was awesome. They complemented the check up, up front. There aee some good catches that we can get fixed today, and extend the life of the compressor. Heartily recommend. We also joined the membership program to get on the bi-yearly checkups for AC and furnance in preseason times. Incredible turnaround! Well done all!!

    Top Gun was such a great company, but they sold to a company named Willards who has completely…read moredestroyed this company. Willards should be ashamed of themselves....but they won't be because they are shady and have dragged Top Gun down to the gutter with them. I've had nothing but negative interactions with them since they sold, but I keep trying to give them a chance because of how awesome they used to be. I'll just address the latest one. I called them out to service my mini split. The Top Gun tech that came out was great. But couldn't find the problem because of course the mini split started acting right when he came out. A few weeks later, it started making a noise while it was off. I called again and they sent a guy from Willards. This guy (I won't say his name) told me that my levels (that were just checked a few weeks prior) were low. I said how is that possible. He said there's a leak and it would cost over $800 to find it. So I called the office to complain and the office called him. Mysteriously, the levels "returned to normal". I told the office I didn't feel comfortable with this guy, but they assured me everything was fine and let him complete the work and they'd give me $50 off for the "confusion". This guy proceeds to take my mini split apart and says that my fan was caked with dust (it was) and needed to be cleaned. I asked him to clean it and he says that he doesn't work on mini splits and doesn't feel comfortable doing it. Ummm then why was he touching it in the first place! So, I called the office back, they said they'd send a mini split specialist out on Thursday. Thursday comes and goes and no one shows up. I called Thursday night, talked to what I think was an answering service who said they'd have someone call me Friday. No call. Today, I called again. Now it's some AI answering system answering the phone. The system said they'd have someone call back. Again...no call. I'm livid. This once great company sold out when they sold and now I can't stress enough to stay away at all costs. The original Top Gun techs were awesome and you could count on them. The ones remaining need to leave before Willard's damages their reputation like they did Top Guns. It's very sad what has happened to them. Ever since they were sold I've had nothing but trouble with them.

    Comfort Land Heating, Cooling, & Plumbing

    Comfort Land Heating, Cooling, & Plumbing

    (14 reviews)

    I had been working with Jason to order a new ac and heating system. I had researched the 5 best…read morecompanies and a lot of details about the systems and how it works. My home had a lot of challenges and Jason had all the time in the world to explain and answer all my questions and concerns. it was a great experience and I am very happy I chose to go with them.

    My AC went out Saturday night so I made a yelp project and instantly got in touch with a lot of AC…read morebusinesses in the area. I chose Comfort Land because I related to who I communicated to and was able to establish good communication with them at a, albeit weird hour (Saturday night 9pm). The person I talked to, Will, was very upfront about the pricing. The price was 49$ for a diagnostic visit. I also asked if there was a cancellation fee in case the AC worked itself out, no cancellation fee, and he also recommended some YouTube sites to see if some of the basics could be ruled out on the costumer side. I appreciated that and after doing some price comparison with 2 other companies, one of which tried to upsell me on a yearly plan, I decided to go with Comfort Land. I confirmed the appointment time on Sunday and on Monday they came early afternoon. I was not here when they originally came and my husband interacted with them, he had a favorable opinion. I had done my own research that morning and realized that the problem was likely inside the house since the outside unit was spinning normally and the refrigerant line was cold, but nothing was blowing in my house so I thought it was likely a motor blower issue. they confirmed that they found that the motor blower was not working. they also said the auxillary drain pan was very rusted (like around 2-3 feet of rust on the pan) I like that they documented everything very well and showed and emailed us pictures of what they found in our attic. I felt very comfortable and confident that they were honest and did a good evaluation. They called and had a motor blower and new drain pan delivered from their storage facility and I think the two of them waited outside the house for like 90 minutes for it. I think they came around 1pm, and left around 5 pm after installing everything and left after they made sure the AC was working, including measuring the temperature that came from the AC. In regards to the pricing: It was 2600 to replace the motor and change the drain pan. I did a search on HVAC subreddit and it seemed like that price was reasonable. My husband and I are very grateful for their prompt service, their handwritten evaluation that not only evaluated the immediate problem, as well as overall health of the AC system we had and the degree of wear and tear on some of the other parts. I feel comfortable recommending this company to friends and other people. Please keep up the good work everyone!

    Prime AC and Heat - One of our friendly Prime AC & Heat technicians Morgan ready to help homeowners with honest, professional HVAC service throughout DFW

    Prime AC and Heat

    (42 reviews)

    TLDR: Highly recommend. Entire process and experience was fantastic. Alfredo was A++++…read more We had a 9 year old HVAC that was dying in 2023 and called out numerous companies to quote and diagnose for possible repair. We had to deal with a lot of salesmen-y type of people that didn't feel honest. Quoting huge numbers and telling us our AC was definitely going to die any moment. Telling us we had to buy these huge expensive replacements. We knew it was going bad, but the experience we had with the greasy salesmen techs made us decide to wait for it to fail before trying again to find someone good. It finally failed May 2026. I did my research again and found this company. The reviews were great but I was still really nervous because of our last experience. Called them out, fully expecting to go through the process of calling multiple people before finding someone. However, Alfredo was immediately different from the others. He is such a kind and personable person. What a great first impression. If you are able to ask by name, I suggest ask for Alfredo. He arrived exactly on time, too. He didn't feel like a salesperson at all. He felt honest and genuine. He gave us all of our options. From repair to full and complete replacement and everything in between. He discussed with us the pros and cons of each option. It never felt like he was pushing us one way or the other. It felt like he just wanted us to have a working AC that worked for us, period. He also spoke equally to both my husband and I. Many technicians tend to only speak to my husband which is annoying since I take care of most of the home management. Previously we were told we had to do this super expensive option to keep our upstairs cool but Alfredo told us we likely didn't need it, and if we did, we could have it added later. I knew right away we didn't need to have anyone else come out. We chose them and they were able to install our new system same day. We left the house, and they were very respectful of our house while they were here alone. They cleaned up after themselves and locked the doors behind them. He said they would likely be done around 2am and they finished at exactly 1:59am! We had a Lego display on the wall that I'm guessing got bumped (I forgot to remove it before they arrived so that was my bad). Some pieces fell off and broke apart and they put them all on the table. I've knocked that thing off myself and finding those scattered pieces is annoying. No missing pieces at all. I was impressed by this small thing. Just another example of the care and thoughtfulness of the crew. The AC is incredible. I'm very happy so far with our choice in system and in who we picked to install it. I don't feel bamboozled or taken advantage of in any way. Highly recommend! Very glad I found them.

    They declined to even speak just cause I said ..I dont know if we have a warranty cud be home…read moreshield ...and she says since you said it I cant talk further ??? Very disappointed...I even explained let me ask.my husband as we use it for our rental property ... a

    A/C Lady - hvac - Updated July 2026

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