What can I say? I was desperately looking for a good and honest mechanic for my never ending check engine light debacle.... I was referred to them. I went there frustrated by my experience with a different mechanic but Eddie gave me a sense of calm after I told him what I had been through for two weeks with that other business I left my car with him Monday and the next day he told me it's a purge valve and detective pump. I'm like finally some answers! I feel like it was a decent price as well. He even fixed some other small issues like my parking sensor. By Thursday morning I had Pearl (my car) back and she was riding like a new car. I felt like he gave her a tune up too. lol. Thank you Eddie and team! read more

I wish I could give a lower review. Where to start with Eddie and his business? Never, NEVER go with these guys. Eddie talks and jokes - but he is the biggest lier. He creates work. Overcharges. And my own mechanic who sent us to him, has promised to never send any more customers to him. He saw his shabby work with the bad seals (after $5.5k expenses) and said he did a terrible job after two rounds. Like many others on here, I also brought my Audi to be serviced as the acceleration was choppy and the check engine light was on. Eddie then called me the next day informing me that while they were running tests on the car, the timing chain broke and the car was completely un-drivable. They then offered to fix it for $2,8000 and it ended up being $5,500. Upon completion, when I picked it up, it had no gas in it and a terrible leak that has since made a mess of my driveway. I called the owner and he claimed there were no leaks when they finished servicing the car, yet I noticed the leaking immediately as I got home. I took it back in to have it fixed and they informed me it had been fixed, yet the leaking has continued. Overall I feel very dissatisfied with the service I received. read more

A Certified AutoWork - The leak on my driveway AFTER cleaning it with a degreaser!! - Auto Repair Near Me - Glendale, California

I am SO THANKFUL to have been referred to this amazing place for repairs I needed on my Audi. This place was honest, affordable, and efficient - every step of the way and I could not be more pleased with my experience. I would 100% recommend them to anyone who needs their service. This place should be recognized for their outstanding service, thank you guys so much! read more

A Certified AutoWork - Auto Repair Near Me - Glendale, California

Certified Swindlers, I am glad they closed down. They were supposed to give a quote for replacing a stolen catalytic converter, and instead they put the worst POS converter in and took the insurance money. It wasn't even CA-compliant, the state which they were in. I found the piece of metal they put into the car for under $100 online, and they charged my insurance over $2K for it. When I found out that the converter they put in was a POS, they immediately tried denying and deflecting, trying to say it was only a temporary installation and they would put a proper converter in when they are available (they were available). Then they wanted money to put in a new converter, to replace the junk one they had put in and lied about in the first place. I would have taken them to small claims court if I had the time to do it, instead I just got a proper converter put in elsewhere out of my own pocket (since insurance already paid Certified Swindlers here). I really hope someone they screwed over actually did take her to small claims court, and end their BS read more

We could not be happier with the recent service we received at A Certified AutoWork ! My wife's car unexpectedly had an electrical issue and even though she was't even a former customer of theirs, A Certified AutoWork got her in immediately to evaluate the situation and get her car up and running again. We highly recommend them! Professional they know what they are doing ask for Chad. read more

Really great shop with knowledgeable and friendly personel. Chad got my through a pre purchase inspection on a car I am buying and caught some very important things. Great shop and couldn't recommend more. read more

A Certified AutoWork - Auto Repair Near Me - Glendale, California

My bmw had some overheating issues and took me in right away. Great service from start to finish. Very trustworthy and informative. They all really made me feel like family and I would 100% recommend coming here for any issues you have! Thanks again guys read more

A Certified AutoWorks (Swindlers) shop is advertising that they can service Audi cars. My Audi A4 for several months was having a problem with a clutch slave cylinder leaking fluid. Despite that, the car was in good driving condition. Recently, I took my car for a repair to A Certified AutoWorks and asked them to replace a clutch slave cylinder with a new clutch slave cylinder (I provided them BOSCH slave cylinder). They called me later to inform that the BOSCH slave cylinder I provided is not the correct part and that they can order the right part fitting my car SACHS SH6546 for $260.00. I check the price for SACHS SH6546 on line and discovered that the part they are offering me for $260.00 available for as low as $27.00. I told A Certified AutoWorks that I would provide them the same part next morning When I delivered the SACHS part A Certified Autoworks told me that the part I delivered is the correct part. After the repair job by A Certified AutoWorks was completed, I was experiencing sometimes difficulty with shifting the transmission gears. Few days ago, I was driving on the Freeway and experienced serious shifting problem. I exited freeway and barely drove the car to the nearest gas station. I tried to start the car and when I pressed the clutch pedal, the clutch pedal collapsed and I could not drive the car anymore. I called AAA tow services and asked to tow the car to A Certified Autoworks location. While waiting for the tow track to arrive I called Certified Autoworks to inform them about the problem with the clutch pedal. They told me over the phone without even checking what went wrong with the car clutch pedal that they are not going to fix my car anymore sine the SACHS slave cylinder part I provided was a defective part. In that case, if the part was made by a bad quality brand, why in the first place they offered me the same part for a $260.00 and if part was defective why they installed the part? Is this a negligence or premeditated effort by the Certified Autoworks to force the customer to pay for the same work twice? Avoid this shop if you can. The name of this business must be changed to A Certified AutoWork Swindlers. read more

I took my car in to certified auto Glendale and they were the most professional people I've dealt with in a long time the owner Chad and his employee Joe were so good to me while my car was in the shop for repairs my warranty didn't cover the rental car well Chad the owner told me that he would take care of the rental car for me no problem on the shop that made me feel really special stuff like that is very unheard of nowadays and after the fact when my car was return to me by certified auto they guarantee their work with a guarantee and I was very happy about that these guys are very special guys had a very good experience with Chad and his crew thank you very much Chad and joe for taking care of me from Chef William. read more

Eddie, Chad and staff are kind, patient and talented. They have done great work for our Volvo XC90 and also our 24 year old BMW. We have been going to A Certified AutoWork since moving back to this area in 2018. They somehow always fit us in when one of our cars needs help and they are fair and honest with the work that needs to be done. They also provide great value for their excellent services. It is clear they care about their customers in a genuine way. Our family highly recommends Eddie, Chad and the team at A Certified AutoWork. They are hardworking entrepreneurs and we are grateful for them. read more

Despite some of the recent mixed reviews I'm glad to have brought my subaru forester here for a hitch installation. This is a family owned business ran by an honest man. Charbel (owner) was very responsive to my inquiry via yelp, accommodated my request to change my appointment time although I've made the request at the very last minute, offered a competitive price, finished the installation earlier than the estimated time, and even refilled my windshield cleaning fluid on the house! I've been working on a suv camper conversion for the past month. Not only has it been very difficult to find a hitch installation service provider in the area, some that did offer the service either pushed me off to other businesses, or declined providing me of the service unless I bought the hitch from them. Charbel warmly welcomed my request and only charged me for labor. His price was much much better than what I could get even on Amazon. We need to be supporting local businesses, especially when they offer great service for a very fair price. Charbel even pulled up the manufacture's installation video via youtube, reviewed the attached instruction and explained how he'd approach the installation to give me the comfort and assurance that his work would be done properly. I'll be testing out the hitch over the next few months and will provide an update on how things are, but am confident that he did a great job. Thanks Charbel! read more

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I have been a customer here for over 11 years. They are fair, honest and they treat me like family. They have done services for me from a free engine light check or rain leak all the way up to major engine and bodywork. They know my VW better than does the dealer. They are AAA Certified and I trust them. They are family owned and father Eddie and his son Chad know just what your car needs. They care more about a long-term client relationship as opposed to making a quick buck and taking advantage of a customer. Highly reccomended! read more

Really can't say enough what it means to have a reliable mechanic. This is the only place that i let work on my Audi A5. very straight forward and honest team. none of the mumbo jumbo i use to deal with from the mechanics in the hood. if you want your work done right the first time come here and save yourself the headache read more

This place I unfortunately fell on when my car engine broke down and my insurance said that this was a good place to take my car. Unfortunately, after being told that my engine seized because oil couldn't get to the engine components (A Hyundai recall I later discover), They find me a used Honda engine with supposedly 20,000 miles on it, it turns out that I'm confident it does not have that little of miles on it as the vehicle runs very sluggish a month after I got it back from this place. The warranty was like only 30 days. Pretty shady of them. Buyers beware! Today my car still runs sluggish and when I went to replace the spark plugs they actually replace them with the same spark plugs from my old engine which had approximately 80 to 90,000 miles on them. For the price that I spent on the engine you would've thought they would have recommended me replacing the spark plugs. They also seem to have given me an engine wear one of the places the spark plug goes into has Oil in it. read more

I dare you to find a better mechanic than Chad who really gives a damn about the customer. There are a lot of good mechanics out there but Chad and his family actually care and are up there with the best in all of La. What started as him being part of the in-network facilities with Carmax for repairs quickly turned to him being my go to mechanic. And I don't easily trust mechanics Willy nilly and I always do my best to find the best. He's up front and honest and willing to help you out with the process of renting a car etc and everything mechanics aren't expected to do. Above and beyond is pretty much what you'd use to describe A Certified. I have a feeling that even after Chad retires as long as it stays in his family's hands you can expect it will continue to be among the best in all of LA read more

NOT GIVE THEM ANY OF YOUR INFORMATION .They gave my old information to CarFax , who created an account without my permission . The information is then made public and shared with insurance companies to make you look bad so they can increase your car insurance rates and devalue your car. This CarFax report is completely wrong . I moved and go to a new mechanic so I no longer am able to prove that the car has been properly serviced, nor should I have to prove anything. There is no way of reaching a human, no way to call CarFax to have your wrong information removed from their database . Once they have your information you are screwed . So either you are forced to keep participating with the program or your report will show that you had terrible maintenance while you owned the car . read more

A Certified AutoWork - Signed up to Carfax maintenance without consent - Auto Repair Near Me - Glendale, California

I'm very picky about my car and who works on it, I wouldn't go anywhere else. I had gone to several places before arriving here, and everyone was trying to make money off of me b6 telling me my car had major problems. I had Chad at a Certified check it out, and he ran a full diagnosis on my car with his scanner and he test drove it, and explained the problem to me, I ended up spending half of what other places were quoting me. It's been about 7 months and I haven't had any problems. I will keep them as my permanent mechanics. They afore also very nice professional and helpful. I highly recommend them. Drive a BMW 535i twin turbo. read more

A Certified AutoWork - Auto Repair Near Me - Glendale, California

One morning I was about to go to work when my Lexus wouldn't start, I called A Certified and they put my mind at ease telling me not to worry that they would send a flat bed tow truck to bring the car to the shop. A few hours later they called me and told me the problem was only the fuel sensor and quoted me a very reasonable price with guarantee which I authorized , that same evening they picked me up from work and took me to the shop , the work was completed and the car started right up and the bill was very reasonable so I was pleasantly surprised . I'm glad I finally found a "dealer alternative shop" with the same quality work at half the price. Thank you Edy and Chad read more

So thankful my car broke down .They were available to fix my Volkswagen Jetta .The Chad was extremely friendly and very hard working. The price was very reasonable and I would definitely recommend this shop to anyone nearby. The clients are treated like family. read more

I took my Audi Q5 here when the check engine light came on. Received a quote for $2900 to replace fuel injectors, fix rear brakes and replace engine hoses etc. got my car back and two days later check engine light comes back on and my car smells like gasoline. Car is leaking gasoline so I have to get it towed back there. They keep it for a few days say the fuel injector was faulty I get it back and two days later check engine light is back on and engine is running poorly Take it back a third time and they hold it for 8 days, say the fixed everything drove it and everything is fine. I get it back is still running poorly and check engine light is on again. I took my care here three times paid $2,900 and wasted three weeks to get it back in worse shape than when I took it in. Took it to Audi only shop in canons Park and they told me they didn't address the problems with the engine seal and pinched the fuel injectors when installing. Also, the fuel injectors probably didn't need replacing just cleaning. DO NOT TAKE YOUR AUDI HERE read more

Chad and Eddie are the most honest guys that I truly can rely on them with my car , I'm very very picky with my car , They did change oil and they used the best oil for my car with a very reasonable price , I would go there with no doubt for any problem with my car , thank you read more

Eddie, Joe, Chad and everyone else at A Certified AutoWork are absolutely wonderful. They're friendly, professional, trustworthy, and a pleasure to work with. As a woman, it can be intimidating to go to a mechanic, but these guys always treat me with kindness and respect. Highly, highly recommend them! read more

Great and friendly people. They seem to really know their stuff. They're quite fast (same-day repairs). My 2005 Mazda 3s had some serious issues. From a complete stop, in 1st gear, I could not press down on the gas pedal (only like a very slight press). Otherwise, there would be a real nasty sound and feel on the gas pedal. Engine would sound grindy, and there would be a thudding feel from behind the gas pedal. 1st Visit: fluids change and control arm repair. Initially, my problems seemed to have been resolved. However, the same problems started to re-occur from the very next day. 2nd Visit: changed both of the front struts and replaced the right engine mount (was broken). So far, the issues I had seem to have been completely resolved now. It's only been a day, but this feels fixed. Not sure if it would have been possible on the 1st visit to figure out what they figured out on the 2nd visit, but having to visit twice to completely repair my car is the only reason for giving 4 stars. read more

Excellent customer service. Chad, Eddie and Joe made me feel like I was their most important customer. They were personable, generous, empathetic and easy to just talk to while I waited for my car. I would definitely come back here. read more

Chad and Eddie hooked it up with one of the most fastest and most efficient oil change experiences ever! They are courteous and thoughtful with how they treat their customers..and that means a lot. Most definitely will recommend to anyone who needs servicing their cars. :) Thanks again! read more

Overpriced they charge you just to see the problem. Checked a few places and this one was the most expensive, don't go here unless you want to get ripped off. read more

I took my car in for a routine oil change. They promised me it would be ready in about an hour, and they called me after about 50 minutes to say it was ready. I would absolutely take my car back here, the guys were nice and easy to deal with. read more

DESERVES 0 STARS************* BEWARE OF THIS SHOP I had my car worked on here. They gave me a list of things that needed to be replaced (transmission, alternator) . I trusted this place. They said they were replacing the transmission and an alternator with a New One. I took their word and agreed to the $5,300. Picked up my car and then the nightmare began. My car started to turn of out of no where. Scary! I would be driving fwy and on streets and the car would just turn off. Come to find out when A Certified Autowork replaced my Alternator they left 2 wires touching and that was causing my car to just die. Crappy work done (pictures below) My husband started to tear the car up and look further. That's how he found out the alternator was a AFTER MARKET one and Not new oem like these Crooks said on their invoice. My husband put the car up on a lift and found out that the transmission WAS NEVER REPLACED invoice shows part number as a new transmission. They just fixed it. The transmission was never removed. Bolts are still the same and we're never tampered or removed. I then contacted Consumer affairs. They inspected my car and found that this shop did Fraud. To cut this short I received my refund. Beware of this shop and have your car checked out afterwards and make sure all work was performed and all parts on your invoice were replaced /repaired. This was a nightmare for me. read more

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I took my BMW X5 in because there was a problem with my radiator. My car was out of warranty so my husband found this location. They told me they replaced the radiator and I paid over 2000.00 Several months later the radiator was still giving me problems. I ended up getting into a car accident and took the car to Century West BMW in North Hollywood. They fixed my car but also looked and said I had a cracked radiator. So it turns out it was never replaced by A Certified AutoWork as they had told me and I had paid for it. I also had brakes done by them and they have continuously squeaked. I would not recommend this place to my worst enemy. read more

I took my car next door to get smog check and it didn't pass. :-( I already thought that it wouldn't and I asked the smog guy if he knew any good mechanics. He said that he's not suppose to recommend anyone but I said "I won't tell" and he said that the guy next to him seemed pretty good. I got an estimate and took the car back 2 weeks later to get a catalic converter replacement and also got a tune up. He even took it next door for us to get a smog "re-test". We paid $800 for everything and the car runs great and passed inspection. They seemed fair and honest and I will probably use them again. They alerted us of potential repairs with the car (stuff I already knew) but didn't pressure us to fix it. They had great service and it's hard to find good, honest and fair mechanics. I didn't give them 5 stars cause it wasn't FREE. :-) read more

What a great experience! Highly recommend this shop! High-level of expertise, high-level of professionalism and high-level of customer service! What a pleasant surprise as I was just a walk-in and needed a serious gas leak diagnostic, which if done properly,requires very special equipment and certifications and they had all of it. And they went over and above to inspect my car since I drive in it so much! The prices were very fair too! Check in with Eddie and he will take care of you!!! read more

I have had my car worked on here twice. Once for body work and the other time for maintenance. The workers all treated me with respect and were very knowledgable and answered all my questions. They were friendly and welcoming and their work was done quickly at affordable prices. I drive a Mercedes Benz and am always weary of where I take my car but I am comfortable with their expertise and trust they will always take good care of my car. read more

A Certified AutoWork - From the waiting area - Auto Repair Near Me - Glendale, California

Have to say, glad I found these guys. Eddie was great... I called in the morning, he told me to bring it... everything was done perfectly (brakes, rotors, service) I am sure if you spend half a day, you may find something cheaper... but I didn't ask for an estimate, just told him to do what ever needed to be done... (based on reviews, was comfortable) ... price was very good... and most important, there was no BS. Which is all I care. Overall, they were great! Was my first time but I will be coming back here for as long as I have my Audi. As a bonus, they even washed my car before I picked it up. Thanks Eddie. William S. read more

Very friendly people, good service and a reasonable price. My car was broken on the highway and was towed to here. After some inspection, they told me that the timing belt and water pump needed to be replaced and the valves were also needed to be repaired. And it took them 3 days to do all the work. 4 days after I picked up my car, I went back to their shop due to some starting problems on a busy Monday. They worked on my car immediately, figured out the problem and solved it within 20 minutes. Although the problem had no relation to the previous repairing work, they did not ask me for any extra charge. read more

Moved to the Valley a few years ago and needed a local mechanic for my VW, outside of the dealership. This shop caught my attention from all the high Yelp rating but I figure some of them might be friends and family but decided to give it a shot. One of the bigger jobs that I had done on my car from A Certified Autoworks (ACA) was an oil leak from the valve cover gasket. The issue caused me misfires as oil was leaking into some of the spark plugs and coils. The price was significantly lower than that of the dealership. The job was done in a fast manner. Fast forward 2 years and I decided to go to ACA for an oil change (slightly cheaper than dealer). I was warn that one of my CV boots was torn. Three weeks later I decided to bring it in for repair. There was some mishaps after I got my car back the following day but Eddie/Chad made sure the status of my car was up my standards. Overall, I am very pleased with the service provided by the shop owners. They are straight forward and up front about what needs to be fixed as well as the cost. I also had my spark plugs changed with the last job and there was no more oil on the plugs/coils! Will definitely come back for any future major repairs. read more

Eddie and Chad are the best....! We took my husbands' Kia Sportage for repair....excellent service and fair price.....runs great! Decided to take my Kia Soul.....best service ever! Runs like a gem! Shout out to Sandy ....who runs the desk.....! We have found a place we trust that delivers top-notch work! We will be coming here for all our car needs! Conrad & Barbara read more

Chad and the friendly staff at A certified are all about great affordable service. they understand how to take care of the customer and doing to best job possible. I have been servicing my Land Rover for years now they have always taken care of me, ensuring my truck was running and serviced to perfection. this is very important to me as this is my family car and Chad understands the importance of keeping my vehicle safe and in tip top running condition. your throwing money away if you service through the dealership, he gets same OEM parts at a discount and you get the 1 on 1 attention you deserve. thanks Chad, my family and I appreciate your hard work. Charlie amex guy read more

UPDATE: This dispute was handled swiftly and resolved to my satisfaction after Auto Club intervened. I have learned that when Auto Club endorses a facility, they are "officially" vouching for the shop's service, integrity, and competence. Although I appreciate that the shop owner finally cooperated with AAA, I have no plans to return to that shop. read more

Second to none in town Professional & friendly, Only place I trust to take my Land Rover for service..... read more

Always great service, every time, even when you just show up (like me) without making an appointment. They never overcharge, prices are great. And most of all they never try to sell services that you don't need right now. I recommend them without any hesitation!!! read more