They really need to get more help , especially on Saturdsys. I came and 9 people were here and…read morethere was only 1 teller. 2 people left,they got tired of waiting... Why do you only have 1 teller on saturdays when its super busy?? I don't know why they closed the other loan place. Now there's only this loan place open.. ITS VERY FRUSTRATING... 1-9-2025

Honestly you would think after awhile they would be able to figure out their staffing issue. I have…read morenever waited so long to complete a payment absolutely ridiculous. They always have two people up front and only one working. It's a rare sight to see them both work. This is absolutely ridiculous. It is almost easier to let the loan go to collections.

Lucy did an awesome job helping cash my check worked very to help me out thank you. Great customer…read moreservice thank you so much for your help

The best service ever five stars the tellers are great no lines no waiting in Albany Oregon that…read moreis a plus

Very nice, both on the phone and when I got there. Also wasn't a line... always nice! Only dilemma…read morewould have been if I had relied on their website to know when they were open (NOT 24hrs), but she told me their closing time on the phone, so all was well! Just make sure you ask all the questions you think you have before you go, and you shouldn't have a problem!

I had great customer service from Mandi. One of my friends needed to set up an account and she…read morehelped us out step by step. Mandi was has a great personality very helpful and I would recommend ACE to anyone.

Mandy is super...class customer service...in a world that seems to have devalued compassion and…read moreforgotten how and why it is that the friend in need is a friend indeed. She emulates the kindness that is worthy of admiration. To do so in an environment that can be frequented by the seemingly static public so indignant , impatient and self important enough to stress the wrinkles out of Mother Theresa....well, you get it. I'm impressed. William Shindler Eugene, Oregon