People were friendly and they did a great job with my sons varsity jacket!…read moreAAAAAAAAAAA

Love the staff and the selection!! Always helpful and friendly unlike going to the big chain…read morestores!! Greg is the best!!

The store is organized and clean and offers everything from sneakers to workout garments, including…read moreXS sizes. Unfortunately, they don't carry XXS or petites, but the salespeople can order XXS for you and have it shipped to your home. I was looking for yoga pants and found high-waisted options with pockets in various neutral and fun colors. They also have fitting rooms where you can adjust the lighting to your mood. The rooms are spacious and equipped with a bar for a quick barre workout to see how the clothes feel during exercise. The quality of the clothes is excellent, and the salespeople were very helpful. If you can't find your size or desired color, they can order it for you.

I really like this store albeit I've only been here twice. Selection is great and they carry some…read moredunks and retros that are few and far between other Nike stores. The thing this store is lacking - this happened both times - is customer service hence the 3-star review. Now don't get me wrong, associates are nice when you approach them but it looked like a lot of them didn't know what to do with themselves and were standing around bs-ing. I was looking at the selection of sneakers on the wall and noticed another patron was too. No one came up to us and asked us for help. I must've been looking at that wall and tossing it up between a couple of pairs but still, no one offered to help or see if I had questions let alone ask what size I wanted to try on. I have to chalk this one up to management - train your team to approach customers and not wait around until they seek help. Be a better example and by the epitome of customer service. Worst case, the customer says I'm just looking and don't need help.

Nate the Great is the real deal! My family has been seeing him for years because he knows exactly…read morehow to handle difficult-to-fit feet. He narrows down the "zillions" of choices to the perfect few, and the custom-made orthotics are the icing on the cake. Yes, the store gets busy--quality service like this takes time! Be patient, trust Nate's experience, and "trust the process." It's worth the wait to get your gait and fit handled by a true professional.

I had to change my review to 1 star because I found out a day later that I was misinformed about…read morethe VIP membership and they've been giving me a difficult time getting my refund back. When I called corporate, they told me that the $20 membership automatically renews every 6 months and not every year, like Nate had told me. I also felt like I was pressured into buying the upgraded membership during my second visit, which I found out later was $60. If there was more transparency about the membership price and other relevant information, my star rating would have been higher. This isn't good business practice. Also, if Nate had just apologized to me for his mistake instead of just stating facts without remorse after I gently confronted him or anytime during that visit, he would have gotten a better review. It takes a person of "great" character and integrity to tell the truth and own up to things and apologize if there was any wrongdoing. After this experience, I'll be buying my ASICS sneakers at the ASICS outlet in Jersey Shore Premium Outlets and the ASICS website. Update: They told me that my membership fee was going to be refunded. They still haven't issued my refund and it has been 5 days. I called them and they told me that my account number wasn't able to be found, but they are able to locate how much I paid and how I paid that day in the Shrewsbury location. The associate said she would escalate it to management and they would call me. A few phone calls later, they told me they found my account and confirmed finance had issued my refund yesterday and I'll be getting my refund 3-5 business days from June 18. Getting a refund issued shouldn't have to be complicated. STAY AWAY FROM THIS GREEDY COMPANY UNLESS YOU LIKE BEING SCREWED OVER!!! Also, if you are desperate to tell people to write a yelp review about you, the associate is love bombing you on the sales floor, and it's difficult to get a refund issued back to you, red flags should be going off. Use your best judgment, people.

Best store for skis, swimwear, tennis and pickleball The staff is always friendly, helpful and…read morecourteous. Always going out of their way to may every shopping experience the best possible.

I had 2 paid of snow skis tuned. Waxed and bindings checked. Everything went well and they were…read moredone on the day I asked for. They are very knowledgeable and I have come to trust their service.

A step above the rest, Shore Footed is an independent shoe store that truly caters to customer…read moreservice. New Balance sneakers abound here! The store is run by the amazing Dorian - someone who definitely knows her footwear and will ensure that you walk away with the right sneaker on your feet. She won't let you leave otherwise! For me, Dorian presented perhaps the best New Balance sneaker I have ever worn on my feet. I am now running outside with extreme comfort. It's like running on air! If you need a good sneaker and don't want to be relegated to the "Foot Locker" experience, then this is the place for you!

Was great for New Balance. Owner is great,, very helpful, knows which sneaker is best…read more Sad to see the store closed.

Staff was knowledgeable and guided us towards the right purchase. Great customer service after the…read morepurchase in guiding us, set-up and use of the equipment. Delivered on exactly what they promised. Would definitely recommend them over any of the larger retailers or online merchants.

From the owner: At The Universal Fitness Store we specialize in selling and servicing residential and commercial…read morefitness equipment.