I had a really good experience at this driving school. The staff here is super nice and…read moreprofessional. I highly recommend them!

From the owner: Brooks Driving School is your Trusted source for professional lessons in Washington State. We are…read morecommitted to providing comprehensive and reliable Driver Education to students of all Ages and experience levels. Whether you are a new driver getting behind the wheel for the first time or an experienced driver looking to improve your skills, our experienced instructors are here to help you become a safe and confident driver

After frustration and irritation on the part of both 19 y.o. son and father, compounded by older…read moresister's commiseration on the horrors of driving with dad, husband yelled "FIND SOMEONE ELSE TO TEACH HIM!". If you're over 18, $199 buys you three one hour weekday drives and if you're ready, state testing on the last. Son said they were polite, easy to work with and gave clear instructions that didn't involve yelling or frenzied arm waving. He passed his driver's test on the third drive. Definitely worth the money.

SLOW TO REFUND ~ Disappointingly had to track them down…read more Ryan/Owner/Instructor never told us inadvance or in any parent meetings, on or off line, handouts/contracts etc that we had the option to NOT have observers on drives. We found out AFTER the fact. Instead the staff told me, AFTER our daughters drive with 2 observers, that he pushed "more" observers on drives because he was backed up and behind. NEVER in a million years would I God forbid threaten let alone mistreat your staff who I LIKED. For Ryan to imply that, is sad & shameful of him to keep changing his narrative & misinform to disguise his disrespectful & unprofessional behavior. We've moved on & up and choose not to go low. Instead inform & set the record straight.

We are grateful for the skills both our students learned here at Northstar in Auburn. Be prepared…read moreto book out the drivers Ed program. However, if you have teens that take the drivers Ed program at 15 they will be ready to drive by 16. We planned on about a year to realistically attend all the sessions, drives, written test and finally the skills test. Don't expect to cram it all in! This gives plenty of time to have your student practice! Understand the rules and know them. Yes, it takes time but well worth it and with the pandemic it delayed some classes. Honestly, be patient. The owners and the associates are willing to help you, they are in high demand and they are helpful but honestly, do your part to follow through and be courteous and patient. It will work out!

We've completed all the online course and even took the written exam with them only to find out…read morethat Northstar Driving went out of business and didn't tell let the families know. What the heck are we to do now? No money back and most importantly no record from NorthStar saying we've completed the course. The recommendation was to do the classes over again. WTF!!

Perfect amazing excellent instructor I learned a lot. Very worth it to do the classes for sureread more

Rude, Rude, Rude! The person setting up my appointment told me to arrive at a specific time and…read morewhen I got there 5 minutes early they told me I was late and canceled my appointment. She refused to fit me in or reschedule. They charged me the $75 for NOTHING The driving instructor that I was talking to was condescending and lectured me for five minutes on being on time, then told me many people fail this test. She asked me if I knew what smog was without telling me. It was an acronym for something, then proceeded to tell me because I didn't take their classes, I would probably fail. Even though I explained to her, I was told to be there at that time and was five minutes early she refused to help in any way. The next day when I called to explain the situation and try to reschedule, the girl told me they had a 15 minute late policy. Later in the conversation it changed to 10 minutes, and then finally five minutes. I asked her which was it? 15 minutes, 10 minutes, or five minutes? she got flustered and told me that she couldn't refund my money. Ridiculous. Do yourself a favor and go somewhere else

My Child went to this driving school and was given the wrong test thw first time (A cdl test which…read morehe failed) when she noticed she gave him thw right test which we had to pay for in which he passed than he made appt to go take his driver's license test and what donknow she never put anything in the system so he was not allowed to take test intil.he 18 now and took 500 dollars from us and closed her doors hmmm the least she could donia give us our money back so he can retake the class or put thw paper work through to prove he passed

The instructor Sharon at 1st time Driving Academy was awful. She neglected to update the date…read morechange for a drive then charged us $40 for missing the drive. As a parent I went along for a drive. While my daughter is doing her drive Sharon is texting her son and not paying attention to what my daughter was doing. My daughter told me this was normal. Sharon went out of town so that my daughter's last drive was after the class program officially ended, again we were charged an extra $40 fee. When it came time for my daughter to take the written test Sharon would not return calls or texts to schedule the test. We ended up paying 911 Driving school to take both the written and drive test to get her license. I do not recommend 1st time Driving Academy in Auburn as long as Sharon is running it. Side note: Sharon also talked about her personal preference of organ donation. she told a class with parents and students that her husband did not want to be an organ donor. She said she planned to donate his organs anyway. Inappropriate discussion in my opinion.

It could have been MUCH better! I have put 4 kids through driver's ed and this was by far the worst…read moreexperience. Unreasonably unorganized! Took almost a year to get through this program. Communication is horrible! Getting through to someone on the phone is almost impossible, classes are canceled last minute, or without notice. My daughter rode an Uber to class one day, only to get there and find a sign on the door that the class was canceled. When I reached out to the school to learn why I was not made aware, they advised that they had sent a notice to the students' email. Say what? Communication had always been through my email and phone. So that was $40 in Uber for nothing. More than once, this has happened. We are charged a fee of $40 if the student is late past 15 minutes, doesn't show, or does not have their driving permit with them, but when they are late, don't show up, or cancel last minute, they take zero accountability. The very last appointment that we had for the skills test, we waited over an hour past our appointment for the driving instructor to even show up. The office staff was unapologetic, and there seemed to be no sense of urgency. It took everything in me not to reach out to the DOL and AG to lodge a complaint. The only thing positive that I can honestly say about this business is about the drive instructor Clayton (Not the one that didnt show up) He always answered questions, was very patient, and personable. Other than that I can not in good faith recommend that anyone enroll their kid in this driving school until they tighten up. It is not right or fair for the people who spend their money in hopes of getting their driver's license! 1/10 I would not recommend.

Very bad driving school, I strongly do not recommend it to anyone. My wife went there and failed…read morethe written test 8 times. She kept asking to review her mistakes, but they never allowed her to see what she did wrong or to review the exam. In the end, I took her to another school. The new school is excellent, it is called I-5. She passed both the written test and the driving test on the first try there. This previous school only took our money and scammed us. I do not recommend it.

Our daughter passed every test the first time! This driving…read moreschool is fantastic. I don't think you can do better than an online teacher like Lincoln. We did weekend courses which was so convenient and Lincoln was always alert and interesting sometimes bringing his young daughter in during the first few minutes of online driving school. He definitely kept our teens attention. Rick was our daughter's favorite in person driving instructor for the following reasons. He was patient and kind, he offered great feedback and was very positive. That goes a long way for a brand new/teen driver. She passed her physical driving test the first time with flying colors and we owe that to the instructors that taught her. She is a terrific driver now and very confident. Where she learned makes a big difference and we would definitely recommend defensive driving school of Kent.

Just completed drivers ed, got my permit and training. now getting my license. Made it easy to…read moreschedule- the courses were great and easy to understand. They have such great instructors. There are also enough courses and instructors that matched my schedule . Courses made easy too

I went here to take the Written (knowledge) test. I Passed it on my first go and through the whole…read moreprocess (between setting up the appointment and taking the actual test) they were very clear about everything and it was a breeze. Plus the employees were very sweet and helpful. To all the people who were confused as to why they failed when they looked at their phones, there's literally multiple posters in the testing room that state "Do not use your phone in here during the test". So glad I went here to take the test.

Just want to take the time and write a review because of the great experience this place had and…read moremy daughter really enjoyed the staff especially one of the instructors named Kelly but she told me she also goes by kells. This place was very helpful and answered any questions I had from start to finish. They respond to emails really quick especially when I had any concerns. They made her feel comfortable and she loved going on her test drives especially loved how they had different themes on the cars! So cool if your looking for a place that has great communication, great customer service, and great staff this is the place for you! Just want to say Thankyou for the wonderful experience!