Cancel

    Open app

    Search

    A Cut Above

    5.0 (1 review)

    Services - A Cut Above

    Haircut

    A Cut Above Photos

    You might also consider

    Recommended Reviews - A Cut Above

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of R R.
    40
    1060
    1389

    4 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    Ask the Community - A Cut Above

    You might also consider

    Verify this business for free

    People searched for Hair Salons 920 times last month within 15 miles of this business.

    Verify this business

    Great Clips

    Great Clips

    2.5(11 reviews)
    1.3 mi

    I have always liked Great Clips, but as someone who is handicapped and relies on a mobility…read morescooter, even in my own home, I was spoken to in the most condescending, hurtful manner by the manager, who compared her having to walk from the parking lot similiar to my need for a scooter to get around, even though this woman was cutting hair, and working full-time on her feet. The issue started because I registered online using my name for 2 people, as usual, since the wait was 22 minutes. I told my mom I was not sure about getting my haircut because I had a new cut in mind and wanted to review it with the stylist once called. There was no parking up front, so I let my elderly mom off up front and told her to let them know the registration was under my name and I'd be in. I then parked in the handicapped spot, my husband unloaded my mobility cart and I went in. I was told by the person upfront that they had no record for me, but my mom was already in a chair. I asked them how this was possible when the registration was mine. My mom's name was no where on it. After much hemming and hawing, I was told that my mom came in and told them it was under my name and that I was coming in NOW, but she mentioned that she was not sure if I planned to get my haircut meaning I wanted to talk with the hairstylist when I was called. Without waiting the few minutes for me to get in, they decided to completely delete my name from their list, even though my mom said I was on my way in the door. However, when I did finally get to talk with the "manager", who stood there when I first walked in with questions and acted like she didn't know what was what, I asked what should've happened if I did not show up. She said that they would've skipped my name and gone to the next person until I came in unless I did not show up for 15 minutes and that after 15 minutes, they would delete me. Why was I deleted when I came in less than 5 minutes after my mother? I even made sure that the manager understood that I was delayed the short time behind my mom because I needed the mobility scooter to be able to get inside, to which this woman who is standing in front of me, actively standing cutting hair, had the audacity to tell me that she knows how I feel because she has a bad hip and has to walk into the store from the parking lot each day since she can't park in the handicapped spots. I think this disparaging attitude is what upsets me the most. How dare someone who does not HAVE to constantly use a mobility cart to get around tell me they know how I feel because they have to walk inside from the parking lot. I would love to have that option and would love to be able to stand for hours working. When I was able to work, I worked in customer service industries for many years. Had I been faced with this situation, I would've either taken mom back and left my name in line since I was coming right in or I would've told mom that since this was my registration, she would have to wait for me. They could've gone on to the next person if need be. That action would've been understandable. However when I told them all of this, I was told I would need to wait 19 minutes because I was at the back of the line now. I would've been appeased by a simple I'm sorry this happened instead of excuses and blaming my mom. As I was discussing all of this with the manager, a nice elderly gentleman came in who had also registered online, and he told them to take me next, as he was called as soon as he came in the door. To this the manager said no that I did not need to get my hair cut there because I had told her that she had lost 2 customers and that I would no longer be coming there to get my hair cut. At this point, it became apparent to me that the manager had no desire to make anything better. In fact given her comments about disability, it seemed she was enjoying making a bad situation worse. I do apologize to anyone who was in the store this afternoon as I was angry. However having your life altering disability compared to the inconvenience of having to walk into work from the parking lot does tend to leave one upset and feeling very small.

    Great Clips is great. I love everything about it, because it's me. All about me. It's all about…read moreme. That's what I like, love, about it. I got real comfortable.

    Photos
    Great Clips - Katina Williams Owner and Creator

    Katina Williams Owner and Creator

    Great Clips - Lots of hair care products

    Lots of hair care products

    Great Clips

    See all

    Red Stella Hair Salon - Chocolate caramel hair color.

    Red Stella Hair Salon

    4.5(543 reviews)
    30.9 mi
    $$

    Had a great time at Red Stella. Booked an appointment with Caily, she is a sweet person with…read moreattention to detail. I had notes about how I wanted to cut my hair, she gave me what I needed. She is welcoming, we had a good time. Service was smooth, all in all great experience :) has parking in the basement

    I have been going here for years, but this year alone has seen a dramatic shift in the quality of…read morecommunication and service. While the staff members are kind, it seems they force their own idea of what you should do with your hair onto you. After the first time of them doing that to me earlier this year, I thought "maybe it was just this stylist?" so I went again recently. To say I was disappointed is an understatement. My bangs were cut shorter than I asked, and they are very obviously crooked. It has ruined 4 special events that I was part of this week. I didn't even want to go to one I had today, just because I was embarrassed of how all my photos were turning out with such a terrible haircut. ---------- I went in and asked for my bangs to just be shaped - no dramatic length change. I was at a loss of words whenever I was turned around to look at my reflection and see that I got something completely different from what I had asked. The stylist seemed excited, and I just looked at her in disbelief. She asked if I wanted her to change anything, but you can't paste hair back on, so I mustered out a stoic "no"...didn't want more of my hair to be butchered off. Hair grows back, I get that, but I specifically went here to get my bangs shaped for special events that I knew I was going to be photographed multiple times for. Little did I know it was going to ruin my memory of each one.

    Photos
    Red Stella Hair Salon - Red Stella Hair Salon Austin

    Red Stella Hair Salon Austin

    Red Stella Hair Salon - Request: "Face framing layers" Realty: Photo

    Request: "Face framing layers" Realty: Photo

    Red Stella Hair Salon - Red Stella Hair Salon

    See all

    Red Stella Hair Salon

    A Cut Above - hair - Updated May 2026

    Loading...
    Loading...
    Loading...