I was up for a visit and wanted to squeeze in a nail trim for my pup. They had a great online…read morescheduling system and offered nail trims specifically to work the quick back. They were very communicative and when I showed up, the staff was awesome in person as well. I added on a bath cause everyone was kind and I felt I could trust leaving my pup with them. I wish we had something like Gordon's where I live- but for now, I'll continue to stop by when I'm up there!

We have been taking our Great Pyrenees to Gordon's for quite a long time. Unfortunately, after…read morepaying for the service today my husband was told that they can't groom him anymore because he's too large...and referenced his weight which was 20 pounds more than his actual weight. Over the course of all the times we have taken Bear to be groomed, it was never relayed to us that his size was an issue. And then to top it off, she asked if he's on a plan to lose weight!! How unfortunate to not only state an incorrect weight but to imply that our dog is overweight is so unprofessional. What has changed over the year or so we've been taking him? And they're relaying this information as his nail is badly bleeding from them clipping it too low. We have never received any feedback or concerns with Bear until today when we were told they're done grooming him. He is a Great Pyrenees, which is a very large dog. His back aligns with my hip when standing next to me. What changed over all these months? No warnings, no feedback...just attempts at fat shaming. Guess what Gordon's..you guys aren't a vet. You guys are rude, unprofessional, and just downright wrong.

I love this place my dog comes out as clean as can be and he is happy to go in there and see the…read morelady's in the building.

From the owner: Appointments Can Be Scheduled By Text, Dogs Only…read more Services: Deshedding, Ear Cleaning, Grooming, Nail Buffing, Nail Trimming, Paw Pad Care, Teeth Brushing, Haircuts, Baths

I have brought my cats, 5, tho' I am now down to 2, to Gena to have their nails trimmed in between…read morevet visits and Gena is wonderful. Three of my cats were a handful, even for my vet, but it was 1-2-3 with Gena! Highly recommend!

Gina takes care of our 3 boys! They always smell fabulous and the cuts are great. Dunkin, Carl, and…read morePorthos love coming to get clean and cut. And we're never disappointed.

Oh my goodness! The wonderful job they did on on Minx, our cat is beyond words. They understood her…read morebackstory and were so gentle with her. They treated her like she was their own fur baby.

Happy pup, happy cut! Thank you for taking such good care of my pup!…read more Zeke will return!!

My two Wheaten Terriers have both been groomed by Fashawn at Sue's their entire life - 10 years…read morefor my older guy, Fergus, and 5 years for Caitlyn. I took Caitlyn in last week and she was both excited and happy to see Fashawn and everyone at Sue's. That says a lot as many dogs hate to get groomed. And, of course, they always look wonderful when they come home. We won't take our dogs anywhere else.

We have been taking our dog, Jack, to this groomer for a couple of years. Our groomer is Marzy. We…read morehave been quite pleased with the service, the expertise and the friendliness toward us as well as our pet. The cost is competitive and the they take credit and debit cards as well as cash. However their prices have increased at the beginning of the year and they are now adding a surcharge of 3% for using credit cards. I personally do not like surcharges but that is for a different time. The parking is good. You have to make an appointment as opposed to walking in. Overall we will continue to use Sue's Small Stuff for our pet grooming.

Late review since we just learned they changed management a while back…read more We thought this was a good daycare for our dog after a few trial days so we bought a package, but upon first day of the package they said our dog wasn't getting along with another dog (so what happened the first 2 days?) --so we took her out. I guess they let all 30 dogs go out to play at the same time with no separation of bigger /smaller dogs. I asked to transfer the package to my 2nd dog who was a puppy and not neutered yet and was waiting until they were 2 years as recommended, - they said it's fine and I can use it whenever...but when new management took over they didn't notify us through email or anything that packages expire. So now we just wasted a few hundred for nothing because they won't honor it. Crappy new management who won't work with their customer- you could have earned more money in the future if you actually tried to meet in the middle with a solution. They wanted me to buy more services- NO THANKS.

The staff was very accomodating with our situation of getting rear ended during our drive to the…read moregrooming appointment. Their making things seem like nothing was some welcome good that helped offset something not so great that had our little dog shaking. Good customer care often involves some adapting. Their's was greatly appreciated.

Allie does a great job with high anxiety pets (and owners!) She goes above and beyond!read more

She did not fully groom both of our dogs, said she cut their nails...she did not. They were done…read moreso quickly that full grooming services could never have been done for both dogs. I've had dogs for many years and have had some wonderful, caring groomers who took their time and did a wonderful job. We won't ever be back and would not recommend her.

Very attentive crew! They acknowledge not just you when you walk in but you puppy. I never feel…read morerushed and the pleasant demeanor makes me feel even more at ease. My puppy was nervous on day one but now she loves going in and the staff worked with her so she could have play friends. It was a couple of days before they had her introduced and they did it safely. I love the photos and videos they post on facebook. I also got updates and they seemed happy when I called to ease my mind. Lucy Pearl even walks better on a lease when she sees other dogs!

If I could only give zero stars. I can't believe this place has the ratings it does. Ever since…read moreByron sold it, it's gone downhill. From the rate changes to drop off and pick up times even to the care- so much worse. I will never ever take my dogs here again. I'm assuming the five star reviews are friends and family. if you love your parrot, you'll find another place to go. I am basing this off, overnight care I can't speak for the doggy daycare.

5 stars doesn't even come close to how I feel about Serenity Pet Spaw. Every single person there…read moreloves animals and it shows. I regularly used all of their services: daycare, hotel, and grooming for my dog and I can't tell you how happy he was every time we'd get there. He'd walk right in the door with no hesitation at all and made friends, both human and canine. I owe them so much for taking such good care of my little man. I will forever be grateful.

I took my dog to get groomed by Monica King and she did such an amazing job! My dog gets anxious…read moreeasily and Monica took her time and cared for her. I will definitely continue to take my dog there to see her because of the wonderful job she does!!

Knowledgeable service and kind ppl working there!!!! Grooming is excellent too. Overall helpful…read moreand clean too.

I've been bringing Skipper to the South Bend store for several years now. Skipper always comes out…read moreperfectly clean and soft with nails trimmed well. This is important to me as Skipper's nails are black and I'm scared that if I tried to trim them I would hurt him. I was referred by a friend because of the experienced groomers at the South Bend store and on 9/12/2025 they did not disappoint. :-)