Repaired transmission in our Ford 150 truck excellent job excellent price…read moreDEAN HOOVER LAKE MILTON OH

There is no waiting area and the people were rude. It was not at all like what I expected and I…read morecan't believe it is still in business. Next time I have a transmission problem, there is no way I would come here.

I would never return to the Howland location. I had a prescription removed from my car during the…read moretime it was being serviced!

Counter man, Jeremiah was new but completed my transaction with no issues. They installed a new…read moretire as promised at a very reasonable price.

Broke down traveling to Indiana. Needed to get home that night. Eric Schultz and his dad fixed my…read morewheel bearing so I could make it back home. They could have taken advantage of me, because I was in a tough spot, but instead they charged me a fair price and did a great job! Two honest men. I highly recommend.

Jeff and Eric are scam artist at its finest. I dropped my car off in July of 2022. I just got my…read morecar back today January 18, 2023. I had an engine that was bad from when I purchased the car and the warranty was covering the engine. I was told in October that my car would be done in TWO WEEKS... I waited and waited and waited for a call for one to never happen. On January 3rd I called them to ask what was going on. They said oh good news warranty covered your engine. I said yes I know they did. You told me in October it would be done in two weeks and it's now Jan. They both denied making this claim. I have witnesses that heard it. They also stated that we were allowed to make payments to them which is why we agreed to allow them to work on my car. All to turn around and BOLD FACE LIE yet again and state they never said that. They had told my wife over the phone the total without the deductible would be around $300-$400. Include my deductible would around $500 max. I was charged $1050. I paid them all the money and didn't make payments as they had once agreed upon. I talked to my warranty department and they said they sent in the invoice for the car in mid December. Mind you, you cannot do that until the work is supposedly done. When I called on Jan 3, they said it would be 2 more weeks before it was done. If you can trust LIARS to work on your car, then this is the place for you!

This place is a rip off. They wanted to charge me over $100 just for a diagnosis of my engine…read morelight. Very rude over the phone and in person. I would never recommend this place. I put one star because they suck

Extremely rude on the phone. Blew me off. Said they would call back and that they "had another…read morecall". Never called back. Didn't seem to want my business for my 500 dollar repair. Don't worry, they'll never get my business now!

When you have to return SO MANY times for the same DAMN repair(s), 4 for this last one.....and my…read moreproblems STILL are not fixed, a couple even worse, it's time for court. I have been back and forth over the course of 16 months for repairs and during this time ONLY the oil change was done correctly. That I know of. Everything else it seems is always due a "return visit" to fix what should have been fixed right THE FIRST TIME. (See the attached pictures to this review that show clearly when they sent me out after the manifold or head gasket repair and they failed to bolt the engine back to the frame at all). That is absolutely ridiculous. I HAD been coming here for years but not any longer. I am now awaiting a call from their customer service department for 1) why do I have to continuously return to have two or three different techs come behind each other to fix what should have been fixed right the first time and 2) when they did my manifold repair was it not done correctly which caused me an additional hour and a half wait time and HOW during this repair did they somehow loosen my hood which no longer attaches to the frame correctly and vibrates incessantly. They ALSO never fixed correctly the other 2 issues. After all of these years folks, I have to warn you all! Shop at this store at your own risk because they just do not care anymore and that's a sad thing for me to say having been a loyal customer for 16, 17 years, even bring ing friends here. I am not kidding, I'm looking into legal options now to try to recoup some of the money back so that I can somehow keep my car running. Below is my original review from a few years ago which I just felt obligated to keep up since up until the last 2 or 3 years they've been fairly good to me. This is no longer the case.

Drop my vehicle off to just get a new tire stem put on I was told it would be a hour and a half so…read moreI stopped back 4 hours later the tire was never touched and the guy behind the counter didn't even say they where sorry rude I took my business elsewhere I will never be back