We had Booker for year before Covid with no issue. Our 6 mon appt landed in March 2020 & they…read moreshutdown. When they opened back up, they called and said my kids had to come in one by one & I was not allowed to come in. They explained that they would have suits & masks on & I said no way. My kids are not coming in alone, first, & especially when they can't identify the adults. There was no compromise. So, I said we would come back after the madness ended. Two years later, we went in for cleanings. I have never accepted fluoride & we only do x-rays at the minimum my insurance allows. This was nothing new, but this time Booker seemed offended & expressed his frustration to me. I said that was my wishes & we hadn't had an issue before, but he wanted to argue. I declined, finished the cleaning & left. 6 months later I went in & needed to get an old filling replaced. I had just had a doctor's appt where she told me to be careful what type of filling I get for medical reasons. When I expressed this to Booker & asked questions about what he uses he said he wanted my doctor's name because he was going to tell her she didn't know what she was talking about. I said that is very aggressive & he proceeded to tell me that I just need to let him do his job. He could not tell me what type of filling material he used or any health risks. He then started ranting about people who ask too many questions. I declined for him to do my work. His attitude & aggressive behavior is disturbing. He has an attitude like no one knows more than him, but he can't even tell you the materials he uses. I decided then I would not return. The next time my husband took my kids, the receptionist asked him if he was competent enough to make follow up appointments or if she should call me. Extremely sexist & just plan rude. My kids then did not return. My husband was the last holdout, until now. This week, he has an emergency. He was in a car accident & cracked a tooth. He called the office at 11 am to find out they had different hours for spring break... they closed at noon. However they didn't answer the phone at 11 am... he left a message to say he had an emergency. Nothing. No call back. He called again today & it says now that they are closed until Monday. He then received a message saying they wouldn't take care of him until Monday. Who closes their office for Spring Break? This business is so unprofessional. We're done.

Dr. Booker has been my dentist for years. I have never had any issues with any of the work he has…read moredone in my mouth, and he is careful to make sure nothing hurts during procedures. The staff are also efficient and pleasant. I really like my hygienist, and the assistants are sweet too.

Not making someone call back in May to schedule an Appointment; however I do believe it wasn't the…read morepersons fault due to a Dentist shortage both in Monroe and Wayne County. They did offer me an appointment in a week and the problem is. I have to find a ride. I'm giving a 5 star review for believing me that my situation will be an emergency soon.

Been quoted a price for a root canal. Everytime I call the price changes. Took months to get an…read moreappointment so now I'm in pain and paying the final price. Spoke with office manager Kim Malone she advised she doesn't listen to all the calls in the office. And that she couldn't help the situation with her staff quoting me several different prices. She read the notes and saw that I called in several times confirmed the procedure. Did my due diligence. I'd advise going else where if you need to budget in a root canal. Inflation is in full effect here depending on which staff member picks up the phone. Response from the owner 21 hours ago We always appreciate feedback and strive to provide great service to every patient we see. As we discussed on the phone earlier, the nature of your appointment changed after your consultation, which also affects the payment portion you would be responsible for. The consultation focused on developing a treatment plan You were presented different treatment options and those quotes for each option were accurate. We regret any misunderstanding. I asked for two options. Finalized my choice before I left this office to the cheap option. Obviously not worth their time. The called while I was working. Didn't get to the massage til after work 5pm. They canceled my appointment. So now I am left in pain trying to find another appointment. And they won't return my consultation fee that was supposed to be applied to the root canal. I would highly recommend getting everything in writing and paying for it as soon as they give you your first total that you to agree upon. I guess I like to know what I'm paying for.

Great Dentist and awesome staff! Super easy to schedule appointments and transfer from another…read moredentist. Their hygienists are friendly and professional and did a great job with cleanings for my family. I won't take my family anywhere else!

My family has been going here for years. All the hygienists are super friendly and thorough. As…read morewell as the office staff. Dr Whiskol is awesome and so are all of his associates.

I have been going to Doctor Jackson for 25 years. He and his team are awesome. Denise my hygienist…read moredoes a great job and is very gentle. You couldn't find a better Dentist office for your family.

Don't be scared of the dentist! This team is great! I have been seeing hygienist melanie Orr for…read moreover 20 years, she is gentle and very informative on proper dental care. I have been seeing Dr Parker for over 10 years. She is amazing! No pain ever, not even a shot! She is very knowledgeable and always has a great solution for any problem! I literally drive 5 hours to see them because I will not go anywhere else! I have tried others only to be sorely disappointed. You are in great hands here!

Update: 2/6/24 - The funny thing about those Invisalign products, is they sure can leave…read moresignificant damage and today I learned how. I couldn't figure out why I had so much pain in one particular tooth for so long, it was from the retainers that displaced my teeth which left me irritating the nerve. Dr. Mathew Savaya was the one who took the time to explain this entire process to me, we were able to avoid a root canal and take a conservative approach easing the pain. Within minutes I felt relief. I wish they had taken my insurance, nonetheless, it was worth every penny. I'll be back! On a referral from a friend, I rushed to this office for a loose filling that needed immediate care. I was treated with the utmost kindness, my issues were addressed efficiently and thoroughly.

I am a relatively new patient to the office. Dr. Hadad takes time to explain things thoroughly. The…read morestaff is kind and caring and the office is immaculate . I would highly recommend Dr. Hadad. Wish I had switched to this practice sooner.

I called to schedule an appointment because my tooth was cracked and while trying to understand if…read morethis was a referral system and if I would be able to see a doctor, the person on the phone was extremely rude and was just trying to gather my information instead of answering my question. I even tried to give her the back story on why I was asking and told her it was because I had already called what I thought was a dentist but turned out to be a referral system followed by sales calls. This seemed to make her even more irate. I was so confused by the rudeness that I told her that I was no longer interested. I still don't know for sure how this place operates, so I would just stay away and go somewhere that has informative polite representatives and not a pushy sales person just trying to get your info.

I came in today for an emergency appointment when my crown broke. Had a wonderful wonderful…read moreexperience with the lady there she was knowledgeable and helpful and they put a temporary crown to patch me up until I could get in with my primary care provider. Really appreciated their help!

Hands down the best dentist in the downriver area! Dr. Zanetti is one of the most skillful…read moredentists we have ever visited! He has performed various dental procedures for our family including some that required shots that were administered so expertly that they were literally painless! We've visited several dentists over the years and none compare to Dr. Zanetti. In our opinion, based on years of visits and having dealt with various dental issues, Dr. Zanetti is THE GREATEST DENTIST IN THE METRO DETROIT AREA!! And his staff is helpful, funny and really pleasant to deal with. These people work together wonderfully. We're so thankful to have such a fantastic and skillful group of individuals in the area- they are a true asset to Trenton and the surrounding communities. What about his prices? Seriously, there's some local dentists that are over-charging or making strong suggestions for unnecessary and expensive dental work. You won't experience any of that with Dr. Zanetti. He knows that if he treats a patient honestly and fairly, he'll have a patient for life! Thanks very much Dr. Zanetti and staff for everything! You're an incredible bunch and we appreciate and admire your efforts!!

From the owner: From routine cleanings and fillings to bruxism devices, Patrick L. Zanetti, DDS, PC is equipped to…read morehandle all your dental needs.

Dr Penn is still up to no good concerning my bill. It's becoming quite comical. He asked for $719…read moretwo years ago. and even though I didn't owe him any money at this point, I paid, but I paid $800 because I thought that was what I owed based on another bill from him. So I overpaid, thinking I was square, then I get another bill. I sent them a pic of my $800 credit card payment and thought that would take care of it. But nope, now he's asking for the $719 once again. I don't know how the business manager runs the business but she certainly can't add or subtract. So sorry I ever walked into that office because they are nuts.

Dr Penn is a very dishonest man! I was quoted a price for extensive dental work. After the original…read morequote, he doubled the total cost. I was shocked! He saw how upset I was then offered a courtesy discount. I thought he was really helping me out. But 2 weeks after that, I got a bill saying I owed another $800. After many attempts to figure the bill out, i went to the office to try a face to face discussion. Dr Penn, the hot head that he is, started yelling and insisted I owed even more on top of the $800!! The only reason I had the work done was because he was quoting me a great price. And he seemed nice. Was I ever wrong. One more thing. I don't want to sound insensitive but he has very shaky and unsteady hands. I don't think there was a moment he wasn't shaking I should've walked out then a s there, but the quote was that good. Little did I know it would turn into a nightmare!! Not only that, but he did such a poor job fitting my new teeth together that 4 crowns kept falling out, multiple times. It was such a negative experience and hopefully you will look elsewhere when looking for a