They got my idiot boy Teagle in on short notice and he looks beautiful. I really like the job they…read moredo.

For two years I had a good experience. Some grooming was better than others but over all just what…read morewe needed. Many times they forgot my appointment but made it good. This January there was a rate increase. As every one has. Yet, when I arrived, they not only forgot my appointment again, they were going to groom my dog without telling me that the rate hike was $30.00 higher than usual! The new manager was condescending and the owner was absolutely rude! $85.00 for a basic grooming is ridiculous! Very disappointing. Called three different groomers and they were 1/2 the price. I won't be back.

I've been taking my dogs to this groomer for years and have followed them when they have moved…read more They do such a great job and have dogs of their own so they really know what they're doing. They stay extremely busy so you have to get on their schedule ahead of time. They tend to be a little higher priced than other locations such as Petsmart but the extra price is well worth it.

Attention to detail, explaining the choices of cut length/features, and remembering the exact cut…read moreeach time! You can view their operation clearly from the lobby, and the dogs always appear happy, either being groomed or awaiting their turn. We like the special touch of decorative holiday collars=) Their communication is clear and concise, I appreciate being able to pick our dog up the moment she is finished.

Seems to be a common theme.. I picked my senior dog up after only two nights there and she was…read morefilthier and smellier than she's ever been in her life. It smells and looks like she's been laying in her own urine. I board her very regularly but the normal one was full, she has NEVER came home smelling or looking like this even after a week of kenneling. The smell was so strong I couldnt stand having my windows up or down, it just blew it around. I called and they did offer me a refund but I'm terrified she's going to follow suit of the other reviews and be sick. They offered to give her a bath if I brought her back which I kindly declined. I would not trust them with her again. She attempted to blame the smell on the fact it had rained but this isn't wet dog smell, it's pure urine. And on another note - they do not leash dogs when you drop them off or pick them up. It seemed odd when I dropped her off that I had to insist the girl leave a leash on because she wouldn't follow her without it. Then when I picked her up, a giant huskie was let out into the lobby completely unrestrained. This isn't safe and it's not appropriate. There could have been children, or other dogs, or anything that would make for a dangerous situation with an unknown and very large dog. I would NEVER recommend taking your pet here.

We will not be using Hickman Creek again. We took our Goldendoodle, Riley, for a week during our…read morespring break trip to Florida. She had not been feeling well prior to going, but our veterinarian said it was gastroenteritis and prescribed medication, telling us that the kennel could administer the meds and she would be fine. As another reviewer said, she was supposed to have been given a bath on the day of pickup, and we were charged for the bath, but she smelled awful and was visibly dirty and greasy to the touch. We had to take her directly from the kennel to the pet store to give her a bath, with the kids complaining the whole way about how terrible she smelled. The hair on top of her head was so matted that it couldn't be brushed, and I had to trim it down to the skin. She has several other spots that we will have to let the groomer take care of once the hair on her head grows out enough to take her. My wife later called and was assured that she did, indeed, have a bath that morning. The medicine had instructions on the bottle and we verbally gave the employee the instructions when we dropped her off. She was to be given the medication until it was gone, which would have happened toward the end of the week. When we arrived, after they tried to give us the WRONG DOG, they gave us the medication bottle back and it still had pills left. After getting her home, it became clear that she was still not well. We took her back to our vet for an additional $250, where she was diagnosed with severe gastroenteritis and prescribed more of the same medication. After administering the medication properly, she is now back to her old self.

My dog looks great as usual after a visit to this establishment. INDI comes home pampered happy and…read moreready for anything. Highly recommended. Book ahead and tip well for the best future appointment scheduling.

First visit. My dog has vision issues and he's not keen on new people, places. Angie greeted us…read moreshowed him around. He hardly noticed my departure. The groom is great. He's clean and comfortable. recommend Happy Hounds. We will be back.

I rarely ever leave a review but I had to, to warn other customers of my recent experience…read more I have been boarding my dogs for a couple years now at Keshlyn Kennel and they have always been super amazing at taking care of my 2 small dogs until recently. I tried to board my dogs for 5 days in August 2025 and was told that they are no longer boarding dogs 12 years and older. This policy isn't located anywhere on their website. I honestly feel and believe that they are discriminating against myself and my dogs because they recently stayed for 2 weeks in July 2025 with no issues other than having to put padding on the walls due one of my dogs being blind. I have spent literally thousands of dollars here and have been a loyal respectful customer for years. BEWARE IF YOU ARE TRYING TO ESTABLISH CARE FOR YOUR DOGS WHILE OUT OF TOWN DO NOT USE THEM. THEY MAKE THEIR OWN RULES AND POLICIES AND THEY ARE DIFFERENT FOR EVERY CUSTOMER/DOG.

Oh wow! I am already excited about leaving my cat here. Look at the star review on this place!…read more So I am looking to move my crazy kitten, Wilde, soon to be a cat and he is still non neutered. There are limited amount of places who will take a non neutered male and I am so glad that this place is one of them. Their boarding process is easy as a new client. Fill out some forms and have your pet's medical records on your phone or documented. CON: THEY DO NOT ALLOW FOR EXTENDED STAYS. I want to leave my pile of fur and claws there for a month, visiting every two weeks and the representative stated that "The best you could do is leave him for two weeks and then take him for two days and then bring him back for another two weeks." Suggestion: I wish they would allow vets to fax over or email over pet medical records. I went to actually check this place out today in person and it seems like there is a lot going on. It definitely feels like it is in a rural part of Lexington, if that makes sense. I do not like the back roads I have to take to get here. Tates Creek also bisects the road to this location, but it is down like two lanes (one coming and one going).

I board my Boston Terrier Smokey @allcreaturesinn in Nicholasville. It's his home away from home…read moreand he absolutely loves going each and every time. He is surrounded by a wonderful staff and all his furry friends. I 100% recommend them to anyone looking for a doggie daycare or overnight boarding. Kindly, Telisa

I have boarded my cats there for years after being most dissatisfied with another kennel. I have…read morebeen completely happy with them. The owner loves animals and does volunteer work for animal rescues, as I've seen her at PetSmart helping find homes for animals. I've been pleased with the groomer as well. I can't imagine taking them elsewhere. I know they are well-taken care of so I can relax and enjoy my trip.

we have had the worst experience we took my Yorkie to get a bath and haircut when I picked her up…read morethey had only given her a bath, but charged before the whole package. I decided to give it one more try thinking it was just a bad day so I off at 9:00 this morning. The man in the front said the lady giving her a haircut today was busy but she would give me a call shortly before she started giving her a bath. I waited an hour and a half and I called the place to find out that the lady giving her a haircut today did not show and that I needed to come pick up my dog. I'm so upset that my dog has been there for an hour and a half and nobody called me to let me she wasn't being worked on today. we will not be back.

I've brought my pup here after reading reviews from multiple places and doing a bit of research on…read moresimilar businesses nearby. I really like their behavioral evaluation process and I like the fact that they have plenty of live cams too. They're reasonably priced, they reasonably accommodate your pet, they provide plenty of services and add ons... they offer samples and treats, they have fun dynamics for giveaways or dog of the month, they have a neat little store, groomers... overall me and my pup, Thor, love the place. We will continue to use and recommend them

We just moved to Madison county and I couldn't believe there was a groomer this close to my home. I…read morecalled and they were busy but we got an appointment. Everything was great. The location was clean, easy to get to, and they don't take too many pets at a time. I went in the summer when my schedule is more flexible. I didn't ask about drop off, like for a work day, so I'm not sure about that. But the owner was wonderful and did a great job!! I'll definitely be taking Chewey back.