Everything could be improved…read more Apparently this place has been under construction for months and yet the front is still very much under construction. The walkway entrance is sticky and wobbly. The sitting area is probably the only nice part about it and even then, it only has pleather/bonded leather couch. The other hairs looked flattened. The reception is off to the corner by the elevator. Sometimes, the staff is talking on the phone. And the elevator scares me as it makes weird noises when it moves. It's expired for a few months. It also smells. The room is very small. The bed is supposed to be a queen but it's more like a full, and on metal rails. There's no bench or couch in the room to drop off the luggage. However, there is one shelf in a small closet. The room is also supposed to be upgraded and renovated. But it's already dated. Some of the items like ventilation does not work. There's no headboard, just wooden slates. The floor is lament, the bathroom is on par with motel quality. Also, the room is noisy at night and I have been having trouble sleeping. I don't feel rested. For all these reasons, and at $400 per day, this place is a scam.

So, I stayed here July 25&26 and I loveddd almost all of the staff. There were two guys that…read morechecked me in and were amazing and super sweet! There were also two women that I think did overnight that were great! I was staying there for a big exam and the guys knew that and one ended up bringing me a fridge for my waters and snacks. I requested a quiet spot and they put me in one. It's a smaller hotel, and their customer service is great and makes you feel comfortable! Would highly recommend staying here! Also, shout out to the manager/owner for hiring such amazing staff!

Pretty nice "older renovated" hotel. Colors and the vibe is pretty chill. It is well done even…read morethough the interior designer is lame. Come at me, dog!! I don't care!! It is LAME! I'm just happy to have gotten to stay here. C booked it for our first night in Boston. I had no idea what to expect, or where in the world we were staying, but was pleasantly surprised by the digs when we got there. We do some unique traveling. Mainly in the way that we actually take trips. We leave town with only the first night stay booked and wing it from there. We do this for spontaneity, to always keep things fresh and new, and to avoid losing money in some cases because of flight delays or changed plans. This last trip was a nine day haul around the Northeast Coast. This one was great and I have lots to share, so buckle up! ;) Night one: Excellent check in. Easy valet experience as you can just leave your vehicle on the curb and they come get it later at some point. Martha Stewart's flunky designed the place, but don't hold that against them. It's quite comfy and cozy. I loved the room accommodations. The glass box overlooking the busy Cambridge City street is really cool. The windows even open so that you can get some fresh air in the room or even purge some "compromised" room air out if needed. I wanted to sleep with the window open but the city was too loud for me to endure while sleeping. Shower is nice but all of the bars are deceiving. I thought that we may have a multiple shower head experience, it was only a dual head junt.... All of the bars are just to let the things slide around. It's nice though. It's a bit quirky with only one ice machine in the basement and none on each floor. But down in the basement is a plethora of oddities and things to look at. There is a great conference room that you can rent and shit yourself in if you want. They have a good coffee maker down there too. No free breakfast. That's ok though. Come have a stay. You won't be left disappointed I believe. Staff were super courteous to us. We left something in the car after we valet, and they went and retrieved it for us with no gripes at all. Came and stay a while.... You will be pleased. '25 - 111/111

Great boutique hotel in the area…read more Staff at the front desk were all great. The cart was quick and polite. The room was cleaned and smelled fresh. The sign is small and not really lit so hard to find when driving at night not being familiar with the area. Overall great stay!

We stayed here for one night for the Red Sox game. Price wasn't horrible and we were situated…read morefairly close to what we were doing. (Duck tour, dinner, and then parking for the game the next day). Hotel was very clean. A little antiquated but nothing that would deter me from going back. Only thing is, check is the time they say. We got there about 45 minutes early and was told "none of the rooms were ready. " Exactly at 4pm, room was ready. But listen, rules are the rules, so I'm not going to hold that against them. We took a quick nap in the car after a long drive. For a quick one or two nighter, this is a good option.

Stayed here during a busy graduation weekend. Studio Allston definitely has a cool, artsy vibe lots…read moreof bold colors and fun design elements all around. It's in the Allston area, which feels like an up-and-coming neighborhood (maybe part of Boston's Koreatown). About 20 to 25 minutes from the city center, depending on traffic. The service was decent and check-in was smooth. They give welcome refreshments, which was a nice surprise. There's a food hall in the lobby area with snacks and drinks, plus some pastries and coffee in the morning--basic, but not bad. Now for the not-so-great part: I booked months in advance and specifically requested a king bed. We ended up with double beds. The front desk said it was because of graduation season which was exactly why I booked so early. That was frustrating. Also, we were placed in the annex building (southside), which is kind of a long walk from the main lobby. Not ideal if you've got luggage or are checking in late. If you book, try to request the main building instead. Price-wise, I found it a little steep for the location. I stayed later in the week at a hotel in Cambridge that was around the same price but felt more convenient overall. Would I stay again? Maybe, maybe not. It's got personality, but I'd compare other options first.

Clarendon Square is well-appointed, but not fussy. The furnishings are modern, and the dress code…read moreis somewhere between 'shabby chic' and casual. No one batted an eye at my partner's Looney Tunes t-shirt and shorts. I was better dressed (...definitely the Odd Couple), and we were both made to feel welcome. The cocktails were made well, and the table service was at a good pace--not rushed, but not dragged-on unnecessarily. The food was also quite good. The portions were right-sized, which was appreciated since our B&B did not have a refrigerator in the room. Though I no longer remember what we had (...probably lamb for me and Bolognese for my partner), I do remember that it was a good representation of the advertised dish--not some high concept, deconstructed bullsh*t. The desert martinis were more memorable than whatever cake we chose, but--again--I can't remember the desert being bad, just forgettable. The price was comparable to restaurants in the surrounding area, and the staff were 'easy on the eyes', so we'll be back the next time we're up that way.

This is an amazing place to stay and we will definitely return. The location in the south end was…read morefantastic, and the place was impeccable from cleanliness to style and comfort!

The biggest positive about staying at Hotel Indigo Boston is the location. We were in town for the…read moreMeghan Moroney concert at TD Garden, and it was an easy walk. There were two moms and four girls in our group, and after spending the day in uncomfortable cowboy boots in awful weather, we were really looking forward to relaxing at the hotel. Unfortunately, the customer service was some of the worst I've experienced. Upon arrival, the rooms were not ready at the designated 3pm check-in time and were 1.5 hours late, leaving little time to get ready for the concert. You're instructed to text for room service, but no one responds. Calling wasn't any better--no one answered. I finally called the front desk to request towels and a breakfast menu. They sent one old, worn-out towel for a room with four people. To make matters worse, there was a QR code in the room encouraging guests to tip housekeeping, which felt inappropriate given how difficult it was just to receive basic service. I then asked a housekeeper in the hallway for more towels and was met with resistance. She told me they were running low and that she wasn't assigned to my room, so she wanted to save her towels to finish her rooms and leave for the day. I actually had to argue just to get enough towels for everyone. She eventually acknowledged that we were, in fact, entitled to towels--those were her exact words--but guests should never have to debate whether they'll receive basic amenities. The room service food itself was decent, but every order arrived without silverware--even for items like mac and cheese that obviously require utensils. It was frustrating to keep chasing down items that should have been included. The room also lacked natural light, felt poorly maintained, and honestly felt like sleeping in a cave. The location is excellent if you're attending an event at TD Garden, but the poor customer service, lack of attention to basic guest needs, and tired rooms made this a disappointing stay. I would choose a different hotel next time.

I stayed at Hotel Indigo recently while in the city. You can't beat the location, especially if…read moreyou're attending a concert or event at the Garden. I'm giving 4 stars for location, value and friendliness of the staff. The suite was clean and spacious for Boston. Also enjoyed the hotel bar downstairs for drinks and small bites. I have to knock a star because I selected the champagne and chocolate add-on to celebrate my husband's birthday and it was not in the room when we arrived. The hotel even texted me asking for an ETA and I booked months in advance, so there's no reason for that mishap. Valet parking was quick and easy and our car arrived promptly after texting for pickup. Overall, would recommend.

A good bed and breakfast. Recommend for your stay in Boston! This was our first stay in Boston when…read morewe were apartment searching. It is in the historic neighborhood of Coolidge Corner and Brookline. Although it's not central to all the sightseeing locations or restaurants, it's in a peaceful neighborhood that's quiet and great to come back to after a long day. The best part about it was the free breakfast and coffee in the morning and the front porch that is spacious and a great place to rest after a long day. The staff is very friendly, attentive to concerns. There is free parking in the front as well!

Clean and comfortable. Staff was fantastic. Went over and above to fulfill every request…read more Extremely helpful. Room 6, the junior suite was perfect for us. Plenty of space. Bed and pillows were very comfortable and the shower was huge, too. Bathroom, room, and common areas very clean. Breakfast was good/okay and the cookies, snacks and drinks available all the time was a nice extra touch. I would return and would recommend. Note: Not much parking on site and at an added cost. ($20) Refrigerators available for room - just ask! Short 2 block walk to the Green T

Longwood Inn was just the place I needed on my recent trip to Boston…read more It was comfortable, had some character. And it was affordable without sacrificing quality. It was hard to find accommodations that fit the budget I had for a recent work trip, and I was so relieved to find Longwood Inn. First, Longwood Inn is a Victorian mansion originally built in the early 1900's. It was later made into the inn, which means it has some eccentricities. For example, the bathroom for my room was actually across the hall yet still private. I had a separate key just for that bathroom. My room was small yet clean and comfortable. It was easy to relax each night, while watching TV or reading in bed. And while I passed a few other guests while coming and going, I never heard them when I was in my room. It was very quiet. There are several common areas, including the foyer, dining room and patios. The kitchen is free for guests to use. Check in and out was easy, and I was able to get early access to my room to store my luggage. Lastly, Longwood Inn is a picturesque two blocks from the T stop. I would definitely stay here again!

Lovely and quiet place to stay. Bring something to cook and you can use a common kitchen. Beautiful…read morelocation and easy commute to Boston proper.

I had a very disappointing and unacceptable experience at this hostel. The management was not…read morehelpful, my concerns were not handled professionally, and the customer service was far below my expectations. When I arrived, the reservationist was 30 minutes late. I was waiting at the door, and when another guest arrived, I was able to enter the property, but the reservationist still had not arrived. After waiting for 30 minutes, I called him, and when he finally came, he spoke to me in a very rude tone and said that this delay was "normal." After sleeping in my room for about two hours, I realized that the room was extremely cold. My entire body was shaking because of the low temperature. I contacted the reception to ask for assistance, but instead of helping me, the staff spoke to me disrespectfully, insulted me, and made fun of my situation. I was polite throughout the conversation, but the receptionist responded with a rude attitude and laughed at my concerns. Because the situation became unacceptable, I called the police for assistance. After the police arrived, the hostel staff forced me to leave the property and refused to refund my money. They also behaved aggressively toward me and attempted to intimidate me. I have videos documenting the entire incident. I also contacted Booking.com regarding this issue, but they have not provided any effective solution so far. I strongly do not recommend this hostel. The property is not a safe or comfortable place to stay. The cleanliness was poor, the treatment of guests was disrespectful, and the management failed to handle a simple customer complaint professionally. Some other reviews mention that guests were not respectful toward the staff. However, when a room is so cold that a guest is physically shaking, is it reasonable to consider that temperature comfortable? Not everyone has the same tolerance for cold, and guests should not have to pay for a room without proper heating or a suitable solution. I was treated unfairly despite trying to communicate politely. The hostel told me that I had to pay a cancellation fee, they were the ones who removed me from the property. Until this time I didn't receive any money due to the problem that happen for me. The hotel on 14 didn't answer my phone and booking and it is not profesional. This place is not suitable for anyone looking for a safe, clean, and comfortable place to rest. All videos and evidence of this incident are available.

Solid three stars! Terrific location that makes many sites walkable. We had a charming third floor…read morein the Adam's building (#315). Queen bed, access to quaint balcony, easy access to our parking space in Public Alley 903. Breakfast was a light but suitable offering ~ boiled eggs, fruit, pastries and coffee/tea. Our room included a bathroom (bath on the hall is also available.) The shower in 315 is TINY ~ tiny home or motor home tiny. Still, it got the job done. We slept well and had a quiet night despite the business of the alley (deliveries, trash pickup) going on behind us. Innkeepers were kind and helpful. If you need an affordable Boston stopover that provides a clean place to sleep and serve as home base for Boston adventures, the Oasis may fit the bill. Notes: narrow, curving stairs. No elevator. Their website gives all the information and is quite accurate.